Remove Communities Remove Community building Remove Examples Remove Wiki
article thumbnail

How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels.

Cost 135
article thumbnail

50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build community platforms around real communities of shared interest. Help companies participate in existing social networks, and build relationships on their turf. Start a community group on Facebook or Ning or MySpace or LinkedIn around the space where your customer does business. Improve customer retention?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Connecting 2 the World: New skills for the workplace

Buzz Marketing for Technology

For example, the internet requires that they know what they are looking for and allows them to tailor their tools to optimize their work (i.e. blogs, wikis, etc.). I also think there are cultural differences between disciplines--IT people, for example, see the world differently than marketing people. and community building.

Skills 124
article thumbnail

Connecting 2 the World: Formulating the new work literacy framework

Buzz Marketing for Technology

On the left is an example of one of the more complex ones which took research on community building and created a model of online community building. For example, within a manufacturing company, you have the personnel department who work primarily in people to people jobs. and community building.

Skills 100
article thumbnail

Connecting 2 the World: Lessons learned from New Communication Technologies in Organziational Life

Buzz Marketing for Technology

The result is less formal communication (i.e. Also there is more mobility between school, the workplace, and the community (or communities). For example, IM and texting requires short sentences and abbreviated speech in order for there to be timely feedback between the writer and reader. and community building.

Wiki 113
article thumbnail

Stop the Posturing About Government 2.0 and Do It Already

Social Media Strategery

They found examples of others who were doing it. I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies. Becoming part of the community and collaborating is a huge piece of successful social media. They got meetings with his bosses.

Gov 2.0 93
article thumbnail

Connecting 2 the World: New Skills for Knowledge Workers

Buzz Marketing for Technology

I think there can be more definition to the model in terms of the interaction between the skills (for example, what happens if the organization stresses performance skills, customers social skills, from a worker that is more comfortable with cognitive skills--such as happens with help-desk personnel?). and community building.

Skills 100