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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels.

Cost 135
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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Not every company needs a blog. YouTube worked for BlendTec, but it might not work for your company. Build community platforms around real communities of shared interest. Help companies participate in existing social networks, and build relationships on their turf. And yet, there’s something to this.

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Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

While many businesses want a sense of independence and creativity, what they chose was a person that fit the company personality (conformity). Quoting Alan Bennett, Stern says that most companies have the attitude "I am all in favour of free expression provided it is kept rigidly under control." and community building.

Web 2.0 100
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Connecting 2 the World: The "soft skills"

Buzz Marketing for Technology

are best suited to small and medium sized companies because of cost as long as the technology is "simple" (I think the term "user-friendly" is more suitable as simple is not necessarily simpler for the user to use). Labels: Financial Times , new communication technologies , work literacy , WorkLiteracy. and community building.

Skills 100
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Connecting 2 the World: Formulating the new work literacy framework

Buzz Marketing for Technology

On the left is an example of one of the more complex ones which took research on community building and created a model of online community building. manufacturing) which requires a higher level of thinking and access to information if a company is going to maintain a competitive edge. and community building.

Skills 100
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Connecting 2 the World: Literacy Gap

Buzz Marketing for Technology

Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. Group communication and the wiki. Are we becoming afraid to take chances? What we can learn from Linkedin. What I would like to learn professionally. A new way of thinking.

Module 100
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Stop the Posturing About Government 2.0 and Do It Already

Social Media Strategery

I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies. I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies.

Gov 2.0 93