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Five takeaways from 2013 State of Community Management Report

Jeff Esposito

When I started my career in social media and community management, I was a bit intimidated and nervous. One of my former bosses suggested that I check out the Community Roundtable – that was 2008 – and I was happy to check out the information that Jim Storer and Rachel Happe were producing. The myth of the 90-9-1 rule is demystified.

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Connecting 2 the World

Buzz Marketing for Technology

TREND #7 Finding Courses Will Be More Important Than Creating Courses l Since there will be an explosion of community- developed courseware, campuses will focus on organizing a taxonomy to help users find learning content. This actually brought back a debate I had with my dissertation committee while writing my prospectus.

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