4 Tips for Handling Negative Comments in Social Media

Ignite Social Media

Having a strong social media presence is mandatory for brands these days. Here are four tips to always keep in mind when addressing negative comments from your customers. So, as a Community Manager , comments can feel like a personal attack.

Twitter Allows Retweets with Comments

The Social Media Incubator

It is now easier for users to retweet others and add their comments along with the retweet. Now, after hitting the retweet button, you are prompted to enter in your comments. The feature has gotten mixed reactions across social media.

You Must Comment When You Are On Social Media

Social Media Network Marketing

You Must Comment When You Are On Social Media ? I work as Freelance Social Media Network Online Professional. My Business Page is on Facebook at: [link] Do join me

Managing Negative Comments in Social Media

Waxing UnLyrical

If you work as a social media manager or online community manager you see these all the time … negative comments. Here are 6 more tips on how to manage negative comments: Listen to what is being said. Don’t let negative comments linger.

What’s the Right Social Media Scheduling Tool for Your Business?

Webbiquity SMM

With so many different social media scheduling tools to choose from, there’s something for everyone. Every business has its own set of goals when it comes to social media marketing, so it makes sense that they’d use different tools based on those objectives.

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Social TV Analytics: Commercials Spur 145% Lift in Social Media Comments for Mike’s Hard Lemonade

The Realtime Report

Mike’s Hard Lemonade saw a 145% lift in social media comments during a recent TV commercial campaign, according to a recent case study by AdAge and social-TV analytics company Bluefin Labs. million social media comments from 1 million unique social media commenters.

Why You Need to Respond Quickly to Social Media Comments

SocialFish

The growing trend of support-based interactions taking place on social media represents major challenges for brands seeking to maintain positive reputations online, but the trend also makes for major opportunities. Guest post by Daniel Kushner, CEO of Oktopost.com. ————–.

Social Media Updates: July

yMarketingMatters

Many new updates were announced in the world of social media in July! The second Facebook algorithm change considers when people Like or comment on a post. The post Social Media Updates: July appeared first on yMarketingMatters.

Facebook Identity commenting | The Social Media Incubator™

The Social Media Incubator

Social Media Strategist Caroline Melberg spells out the steps to take when you need to change your Facebook identity: So let’s say Jane Doe is an administrator of the “Pretend Company&# page on Facebook.

Must have graphic design skills for social media consultants

Sherrilynne Starkie

Great social media consultants don’t have to be RGD-certified, but they do need to have considerable design know-how. It takes a lot of design knowledge to develop a social media strategy and plan a program. For example, there are dozens (probably 100s) of format requirements for the various social networks and platforms. Photo and image selection are key design skills for social media consultants too. Post your favourites in the comments below!

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Facebook: editing comments

Sherrilynne Starkie

Did you know that you can edit comments you’ve made on Facebook after you’ve published them? Just click in the top right corner of your comment, then go down to ‘Edit’ Change your mind again? Just hit escape and the original comment will stand.

4 Rules for Successful Interaction with your Social Media Audience

SocMed Sean

Thanks to James for sharing his insights on the topic of social media engagement and how to interact with customers! Building a following for your social media can be quite challenging. Be sure to share it in a comment!

Social Media Updates January

yMarketingMatters

There have been some important social media updates in January. These updates will keep you informed of the latest changes to social media channels, and in turn, give you the knowledge to help you optimize and improve social media marketing for your business.

The Best Five Social Media Websites For Meaningful Comments

Small Business Mavericks

When it comes to meaningful comments, and deep discussions, forget Facebook and Twitter. If anything, they can flood you with banal comments that take a lot of time yet deliver little in results. There are other sites where comments reach a more meaningful level, and often lead to much deeper conversations. Although a more B2B social media site, it can be a great resource for gathering new information, solving problems, and sharing solutions.

Why real social media experts are also great writers

Sherrilynne Starkie

Why is good writing important for social media success? This takes writing skills and talents across the range of media categories. In owned media, the writer will produce blog posts, social media updates, web content, speeches, video scripts and more.

Hello 2016, Welcome Back Comments

Ari Herzog

A year after disabling blog comments, I’m bringing them back. At the time, I removed commenting partially because more people were sharing posts on social media than taking the time to write a comment and also because it was unproductive to manage increased spam.

…and Blog Comment Spam Continues

Ari Herzog

With names such as SEO Forum, SEO Outsourcing, and Herbalife, it is pathetic that despite clear instructions that real names are required when adding comments, people continue to leave comments with their company names or other search engine optimized keywords. Blog News comments

Social Media Stress is Real

SocialFish

Today, APA released the second part of their annual Stress in America™ report , which focuses on something that’s super real for me and, according to the report, 86% of US adults: social media stress. Debunking the Hype From the Trenches Risk and Social Media

Five content marketing tricks of a great social media consultant

Sherrilynne Starkie

As in most professions, an experienced social media consultant knows certain tricks of the trade to content marketing work better, faster, easier. Reach, visits, shares, comments, likes, follower growth and cost per engagement are the evaluation metrics. Special Tricks.

How the Chatbooks Team Easily Manages All Its Followers’ Comments

agora pulse

With a large number of followers reaching out on a variety of social media channels with questions, Chatbooks needed a more effective way to engage with their audience and make sure nothing—and no one—was ever slipping between the cracks. social media management Success Stories

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Are you still committing these social media fails?

SocialFish

This is an excerpt from The Top 5 Social Media Fails You’re Still Committing (and how to #win instead!) Everyday I see nonprofits doing social media wrong. So, let’s get down to business and talk about the top five #fails I see nonprofits doing on social media.

Real and Spam Blog Comments

Ari Herzog

Heed the advice of social media consultants and promote your blog by commenting on other blogs. Comments that tell a story help your brand and help me understand what you’re trying to convey. Meet spam comments on my blog. Meet real comments on my blog.

…and Blog Comment Spam Continues

Ari Herzog

With names such as SEO Forum, SEO Outsourcing, and Herbalife, it is pathetic that despite clear instructions that real names are required when adding comments, people continue to leave comments with their company names or other search engine optimized keywords. Blog News comments

3 Tips for Using Social Media for B2B Marketing

Webbiquity SMM

Social media can be a great business tool to use for marketing, sales, PR, customer service, and HR. But with the right knowledge and strategy, social media can be an invaluable part of a B2B online marketing plan. Use Social Media As a Content Springboard.

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Social Media Updates: July

yMarketingMatters

July has been a bumper month in social media! All the major social media platforms came out with at least one update. The post Social Media Updates: July appeared first on yMarketingMatters. Blog Social Media Updates

The Importance of Comments

Small Business Mavericks

How many of the blogs that you read do you comment on? How different do you think the blogs you read would be if there were no comments? Or if people did comment? If you can have a business blog that people read and comment on, you have a real-time focus group. If you answer the comments quickly, a conversation happens. If nobody is commenting on your blog, maybe it’s time to figure out why. Blogging for Small Business blogging comments marketing

Social Media Updates – February

yMarketingMatters

The month of love saw many new social media updates that I loved. Here are the latest social media updates and changes to help you optimize and make the most of your social media marketing efforts for your business.

5 Funny Social Media Predictions for 2018

agora pulse

By now you will all have read some social media predictions for 2018. In this article I’m going to give you five funny social media predictions for 2018 and tell you how social media managers can prepare for them. SOCIAL MEDIA PREDICTIONS TAKEAWAY.

Anti-Social Media-The Anonymous Comment

Direct Marketing Observations

They have embedded the social tools and capabilities into their new web sites to allow us to have a voice. I find it amazing that adults view the ability to freely and anonymously comment on any story, as a green light for stupidity and hate. That’s not social media.

Four Ways to Combat Audience Negativity on Social Media

Ignite Social Media

It can be disheartening opening up your channels on a Monday morning and seeing a wave of negative comments flooding your notifications. Trust me, we’ve all been there before on the community management team — audience negativity is an inevitable part of being in social media.

3 Ways to Use Social Media to Grow Membership

SocialFish

Now you may have a growth strategy in place (as part of your association’s strategic plan), but does that growth strategy incorporate social media? If not, you may want to consider adding that in, as social media is typically a fairly cheap and easy way to reach new eyes. Not sure how to grow your organization’s membership using social media? Real time + relevancy = social media GOLD! This post originally appeared on MC Talks.

Social Media Lab Monthly Wrap Up

agora pulse

Subscribe to the Social Media Lab Podcast via iTunes | Stitcher | Spotify | Google Play | RSS. Social Media Lab March Wrap Up. Each month in the Social Media Lab we run experiments on organic and paid social.

Social Media Updates: August

yMarketingMatters

Another month, and many more social media updates to help businesses interact better with their followers. Private replies to comments via Message. In the past you could only respond to messages using the same forum the messenger used, i.e. via comment or message.

How to Get More YouTube Comments on Your Videos

agora pulse

We all love sales, but when it comes to social media, engagement is the name of the game. And of all engagement, actual comments rank towards the top. Comments in particular generate discussion, which means more engagement and more people wanting to engage with your content.

Best Practices For Managing A Social Media Crisis

Firebelly

A social media crisis is bound to happen at some point to your brand. This could be as small as a negative review/comment or as big as when Adidas tweeted , “Congrats you survived the Boston Marathon.” Being prepared is the first step to surviving a social media crisis!

5 Innovative Social Media Campaigns of 2016

Ignite Social Media

Thanks to all of these events and more, the social sphere hasn’t been any different. The only true difference is that I’d much rather prefer an awesome social campaign over a political one. Their social campaign, however, performed quite well.

22 Expert Guides and Reviews of 200+ Social Media Tools

Webbiquity SMM

Image credit: Buddy Media. In the posts highlighted below, 20 (or so) social media marketing pros review more than 200 tools, ranging from popular, widely used tools like Buffer, Hootsuite and Feedly to intriguing but lesser-known apps. 15 Best Social Media Tools by CodeGeekz.

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Social Media Management Tools Compared

Ignite Social Media

You’ve come up with a great social media strategy and your team has created some fantastic content. Now it’s time to share it with your fans and watch the comments roll in. Let’s start with what many consider the gold standard of social media management tools.

Social Media Updates: April

yMarketingMatters

Things happening at breakneck speed in technology these days, and social media service providers are doing their best to vie for the most popular, most innovative and most highly sought-after spot among their users. Please let me know in comments below.

23 Outstanding Social Media Marketing Guides

Webbiquity SMM

Though the use of social media and social networks for marketing is now nearly ubiquitous, and 78% of companies have dedicated social media teams, many marketers sill struggle with certain aspects of social marketing, such as formalizing strategies and measuring results.