Managing Negative Comments in Social Media

Waxing UnLyrical

If you work as a social media manager or online community manager you see these all the time … negative comments. Here are 6 more tips on how to manage negative comments: Listen to what is being said. Don’t let negative comments linger.

4 Tips for Handling Negative Comments in Social Media

Ignite Social Media

Having a strong social media presence is mandatory for brands these days. Here are four tips to always keep in mind when addressing negative comments from your customers. So, as a Community Manager , comments can feel like a personal attack.

Facebook: editing comments

Sherrilynne Starkie

Did you know that you can edit comments you’ve made on Facebook after you’ve published them? Just click in the top right corner of your comment, then go down to ‘Edit’ Change your mind again? Just hit escape and the original comment will stand.

How Do You Measure Social Media Success?

agora pulse

Social media success means different things to different people. Yet everyone wants to know the answer to the ultimate question: Am I successful on social media? The first step is to understand what your social media goals are and measure against them.

[SOLVED] Uploading Photos To Instagram AND Responding To Comments From Your Laptop Or Desktop

SocMed Sean

There is a web version of Instagram, but it is VERY limited as to feature-funtionaly, really just letting you view photos and read comments. Additionally, Instagram has made it so that you cannot respond to comments using their browser-based version of the site.

Why You Need to Respond Quickly to Social Media Comments

SocialFish

The growing trend of support-based interactions taking place on social media represents major challenges for brands seeking to maintain positive reputations online, but the trend also makes for major opportunities. Guest post by Daniel Kushner, CEO of Oktopost.com. ————–.

Twitter Allows Retweets with Comments

The Social Media Incubator

It is now easier for users to retweet others and add their comments along with the retweet. Now, after hitting the retweet button, you are prompted to enter in your comments. The feature has gotten mixed reactions across social media.

The 29 Best Social Media Monitoring Tools

Webbiquity SMM

Social media monitoring is vital for virtually every B2B or B2C brand. 58% of consumers follow brands on social media. Standard web analytics tools provide only a very narrow view of social media activity: clicks through to your brand website. Buffer Social.

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Must have graphic design skills for social media consultants

Sherrilynne Starkie

Great social media consultants don’t have to be RGD-certified, but they do need to have considerable design know-how. It takes a lot of design knowledge to develop a social media strategy and plan a program. For example, there are dozens (probably 100s) of format requirements for the various social networks and platforms. Photo and image selection are key design skills for social media consultants too. Post your favourites in the comments below!

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Social Media Updates: July

yMarketingMatters

Many new updates were announced in the world of social media in July! The second Facebook algorithm change considers when people Like or comment on a post. The post Social Media Updates: July appeared first on yMarketingMatters.

How to Manage Multiple Ad Account Comments In One Place

agora pulse

If you are running Facebook or Instagram Ads and people are commenting on them, then you know how hard it is to keep track of all those comments. You don’t want to pay for ads if your comment section is full of people bad mouthing your products or business.

Social TV Analytics: Commercials Spur 145% Lift in Social Media Comments for Mike’s Hard Lemonade

The Realtime Report

Mike’s Hard Lemonade saw a 145% lift in social media comments during a recent TV commercial campaign, according to a recent case study by AdAge and social-TV analytics company Bluefin Labs. million social media comments from 1 million unique social media commenters.

Why real social media experts are also great writers

Sherrilynne Starkie

Why is good writing important for social media success? This takes writing skills and talents across the range of media categories. In owned media, the writer will produce blog posts, social media updates, web content, speeches, video scripts and more.

Four Ways to Combat Audience Negativity on Social Media

Ignite Social Media

It can be disheartening opening up your channels on a Monday morning and seeing a wave of negative comments flooding your notifications. Trust me, we’ve all been there before on the community management team — audience negativity is an inevitable part of being in social media.

What’s the Right Social Media Scheduling Tool for Your Business?

Webbiquity SMM

With so many different social media scheduling tools to choose from, there’s something for everyone. Every business has its own set of goals when it comes to social media marketing, so it makes sense that they’d use different tools based on those objectives.

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Facebook Identity commenting | The Social Media Incubator™

The Social Media Incubator

Social Media Strategist Caroline Melberg spells out the steps to take when you need to change your Facebook identity: So let’s say Jane Doe is an administrator of the “Pretend Company&# page on Facebook.

Social Media Updates: August

yMarketingMatters

Another month, and many more social media updates to help businesses interact better with their followers. Private replies to comments via Message. In the past you could only respond to messages using the same forum the messenger used, i.e. via comment or message.

Social Media Updates: July

yMarketingMatters

July has been a bumper month in social media! All the major social media platforms came out with at least one update. The post Social Media Updates: July appeared first on yMarketingMatters. Blog Social Media Updates

Five content marketing tricks of a great social media consultant

Sherrilynne Starkie

As in most professions, an experienced social media consultant knows certain tricks of the trade to content marketing work better, faster, easier. Reach, visits, shares, comments, likes, follower growth and cost per engagement are the evaluation metrics. Special Tricks.

Nine Social Media Marketing Stats You Can Use

Webbiquity SMM

According to Google Trends, social media marketing as a topic if search interest recently turned nine years old (or is about to turn 11 years old, depending on when you place its origin). Buyers appreciate business social media use. across all major social networks.

Blockchain and the Social Media It Powers

Ignite Social Media

There’s been a buzz going around about Blockchain and Social Media apps incorporating with privacy issues being a hot topic but not everyone knows what is exactly powered by them. Now that we have an understanding of Blockchain, let’s check out what Social Media is powered by it.

5 Innovative Social Media Campaigns of 2016

Ignite Social Media

Thanks to all of these events and more, the social sphere hasn’t been any different. The only true difference is that I’d much rather prefer an awesome social campaign over a political one. Their social campaign, however, performed quite well.

Should I Be Using Social Media Chatbots?

agora pulse

Chatbots– both on and off social media– are capable of increasingly impressive feats. Pros and Cons of Chatbots on Social Media. Social media chatbots are obviously capable of some pretty cool things that can be undeniably beneficial to brands using them.

How Often And What To Post on Social Media

yMarketingMatters

Business owners have been asking me via email, messenger, social media and at networking meetings, “Yasmin, how often to post and what to post on social media?”. 5-3-2 RULE FOR SOCIAL POSTING. This question has been coming up a lot lately.

22 Expert Guides and Reviews of 200+ Social Media Tools

Webbiquity SMM

Image credit: Buddy Media. In the posts highlighted below, 20 (or so) social media marketing pros review more than 200 tools, ranging from popular, widely used tools like Buffer, Hootsuite and Feedly to intriguing but lesser-known apps. 15 Best Social Media Tools by CodeGeekz.

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5 Funny Social Media Predictions for 2018

agora pulse

By now you will all have read some social media predictions for 2018. In this article I’m going to give you five funny social media predictions for 2018 and tell you how social media managers can prepare for them. SOCIAL MEDIA PREDICTIONS TAKEAWAY.

Social Media Updates January

yMarketingMatters

There have been some important social media updates in January. These updates will keep you informed of the latest changes to social media channels, and in turn, give you the knowledge to help you optimize and improve social media marketing for your business.

Social Media for Nonprofits: 5 Key Questions

Ignite Social Media

Looking for your nonprofit to get social? Social media is a great way to tell the story of your organization, engage with your audience, and drive the results that you’re looking for. Your nonprofit team has a mission, so your social goals should also be clear.

Anti-Social Media-The Anonymous Comment

Direct Marketing Observations

They have embedded the social tools and capabilities into their new web sites to allow us to have a voice. I find it amazing that adults view the ability to freely and anonymously comment on any story, as a green light for stupidity and hate. That’s not social media.

23 Outstanding Social Media Marketing Guides

Webbiquity SMM

Though the use of social media and social networks for marketing is now nearly ubiquitous, and 78% of companies have dedicated social media teams, many marketers sill struggle with certain aspects of social marketing, such as formalizing strategies and measuring results.

Don’t Be Scared, Be Prepared: How to Manage a Social Media Crisis

Convince & Convert

The worst time to start planning for a social media crisis is when you’re in the middle of one. Pre-crisis planning is key to successful social media crisis mitigation. It’s hard to deal with a social media crisis you can’t find. Who is listening to social?

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Top Benefits of Using Social Media for Business

yMarketingMatters

“Why should my business be on social media? Here’s the thing: I believe that social media for business is no longer an option! . Did you know that social media users can check their accounts as many as 17 times a day.

You Must Comment When You Are On Social Media

Social Media Network Marketing

You Must Comment When You Are On Social Media ? I work as Freelance Social Media Network Online Professional. My Business Page is on Facebook at: [link] Do join me

How Glossier Built a Cult Following on Social Media

Unmetric

Glossier’s success is no secret sauce hidden away in vaults; it’s pillared on two things – social media and branding. According to Weiss , the blog and its digital presence has been their “single largest social media platform”. Socially Driven Beauty Brand.

Social Media Management Tools Compared

Ignite Social Media

You’ve come up with a great social media strategy and your team has created some fantastic content. Now it’s time to share it with your fans and watch the comments roll in. Let’s start with what many consider the gold standard of social media management tools.

YouTube Comments

Social Media Marketing

How many sensible and well-reasoned comment threads have you seen on YouTube? I wonder how many individuals, brands or companies are spending efforts on keeping up with YouTube comments, and if they do, how worthwhile those conversations are? strategy communities Video social media

How to Get More YouTube Comments on Your Videos

agora pulse

We all love sales, but when it comes to social media, engagement is the name of the game. And of all engagement, actual comments rank towards the top. Comments in particular generate discussion, which means more engagement and more people wanting to engage with your content.

Social Media Updates: April

yMarketingMatters

Things happening at breakneck speed in technology these days, and social media service providers are doing their best to vie for the most popular, most innovative and most highly sought-after spot among their users. Please let me know in comments below.

2017 Social Media Trends Check-In

Ignite Social Media

The social media industry changes rapidly and if you don’t keep up with the latest trends, you may be left in the dust by your competitors. At the start of the year, we wrote about the four trends social media marketers should expect in 2017. Social Shopping.

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Getting everyone social media trained

Sherrilynne Starkie

“Tell me and I forget, teach me and I may remember, involve me and I learn,” said Ben Franklin about social media never. Social Media Week 2012 SP (Photo credit: Fora do Eixo). Most organizations use social media channels in some way as part of their daily business.

Association Social Media: ASAE

SocialFish

——————— Let’s welcome Lauren Precker, Social Media Manager for ASAE to the SocialFish stage! 2) Describe your social/digital “ecosystem” – what social media sites do you (or the org as a whole) manage?

Commenting Etiquette 101

Jason Yormark

One of the things I’ve loved about blogging is getting to see the growth of comments on my blog over the years. However with more comments comes more questionable responses. I’ve gotten my fair share, and it got me thinking about comment etiquette. Don’t comment just to comment.

How the Chatbooks Team Easily Manages All Its Followers’ Comments

agora pulse

With a large number of followers reaching out on a variety of social media channels with questions, Chatbooks needed a more effective way to engage with their audience and make sure nothing—and no one—was ever slipping between the cracks. social media management Success Stories

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