The 6 Things Marketers Expect from Social Media Management Tools (but don’t have yet)
agora pulse
APRIL 27, 2017
As with every crowded market, the early players who raised massive VC money dominate the awareness game. When you reply to a comment or a tweet, you rarely know who’s that person you’re actually replying to. But when it comes to responding to incoming messages (direct messages, comments) to your brand, that feed view is chaotic.
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