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Clearing Clouds of Confusion – the 5 Categories of Social Media Software

Convince & Convert

The questions you need answered will (and should) guide you to the right type of software. If I’ve overlooked your favorite, please leave a comment. Key players: Crimson Hexagon , Lithium , Radian6 , Sysomos , Trackur , Visible Technologies. Important notes on this taxonomy: This list is not exhaustive.

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What Does Salesforce-Radian6 Deal Mean for Everyone Else?

Net-Savvy Executive

Every few seconds this morning, TweetDeck brings another comment on today's announcement that Salesforce.com is buying Radian6. Blogging about the day's big news is sort of obvious, so I'll focus on the question I haven't seen raised yet: what does the Radian6 acquisition mean to the other companies in social media analysis ?

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

At the end of the video, you’ll see my question as to whether the king of the infomercial and the king of social media are really the same guy? Let me hear about it: View Comments | Subscribe To This Blog | Sign Up For Our Newsletter Share This Post: Similar Posts That You Might Enjoy: Why D.I.S. But, I’m not.

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50 (of the) Best Social Media Guides, Tips and Insights of 2011 (So Far)

Webbiquity SMM

Still, questions remain: how do I use social media most effectively across the enterprise? Read on for answers to these questions and more from some of the best minds in social media in some of their best blog posts and articles of 2011 so far. Which social media monitoring tools should I use? What should I monitor for? What to do?

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9 Criteria for Selecting a Social Media Monitoring Tool

Webbiquity SMM

Certainly, not every comment requires an immediate reply, but when a customer or prospect has a question or issue, response time matters. A blogger raises a question about your company’s financial outlook. And in social media, the whole world can see how fast (or not) your response time is. Workflow capabilities.

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