Remove Comments Remove Jive Remove Message Boards Remove Team

9 Criteria for Selecting a Social Media Monitoring Tool

Webbiquity SMM

Whether you’ve a selection team working on this or the entire project has been delegated to you, here are nine critical considerations to keep in mind as you review and evaluate your options. The best also monitor message boards and forums, easy to overlook but critical particularly for niche b2b products and services. Certainly, not every comment requires an immediate reply, but when a customer or prospect has a question or issue, response time matters.

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