agora pulse

FEBRUARY 21, 2017

We’ve all had it happen: a negative comment on Facebook Page post that glares at you from the screen. We do, after all, have the option to hide comments on Facebook. So should you actually hide comments on your Facebook Page? So should you actually hide comments on your Facebook Page?

Comments 135

Comments Facebook Sentiment Reputation 135

Bill Hartzer

OCTOBER 5, 2013

Dear Blog Comment Spammer, who just left a comment on one of my recent blog posts: I think whatever software tool or script that you are using is broken. Whatever the reason, you should have noticed that none of the blog comments that are left on my blog actually allow outgoing links to websites. Can you tell? {. {I

Comments 142

Comments Tools Sites Movable Type 142

Social Media Strategies Summit

JULY 12, 2023

Like in the example about flossing, awareness isn’t the issue here: everyone knows suicide is bad and that we should do our best to help prevent it. The issue wasn’t the existence of the training; it was the format. Like the suicide prevention campaign, this certainly isn’t an awareness issue.

Campaign 210

Campaign Social Media Case Study Training 210

Jon Loomer

JUNE 27, 2022

One of the biggest issues advertisers have with Meta Lead Ads is the quality of leads. Lead Filtering allows you to ask a qualifying multiple-choice question at the top of your lead form. How to Set Up a Lead Filtering Question. Then expand the Questions section. Add a multiple-choice question. Toggle that on.

Questions 211

Questions Features Team Advertising 211

Sprout Social

FEBRUARY 8, 2024

If you answered “we route these issues to the appropriate support agent”, then you’re probably familiar with the concept of customer service tiers. These tiers make it easy to provide all customers with speedy, reliable service regardless of the issue at hand, setting your team up to provide more quality customer service.

How To 104

How To FAQ Issues Software 104

Bill Hartzer

JANUARY 7, 2014

When you have a fairly popular blog, you have to deal with comment spammers. Unfortunately, blog comment spamming still works apparently, or at least the blog spammers haven’t learned that it doesn’t work. Nonetheless, I’m still amazed at some of the comments left on the blog.

Comments 96

Comments Content Sites Movable Type 96

Social Media Strategies Summit

SEPTEMBER 22, 2023

You never know your luck; you might even find some nice comments.) Positive comments. Relevant questions. You’d like to think people would ask you questions directly , but that’s not always true. You’d like to think people would ask you questions directly , but that’s not always true.

Strategy 130

Strategy FAQ Guidelines Policies 130

Social Media Strategies Summit

MAY 25, 2021

Page Comment Moderation. Moderation allows you to publish a comment policy to communicate what is allowed and not allowed on your pages, including setting up a profanity filter. Be sure to check with your legal team before turning on any comment moderation tools. Engage with your community by replying to their comments.

Communities 233

Communities Engagement Facebook Authentication 233

Sprout Social

FEBRUARY 15, 2024

Comments and replies Similar to reviews and mentions, comments and replies show that your target audience wants to engage in a conversation about you. They may converse directly with you by replying to your brand’s posts or comment on another post relevant to your brand. Does that increase the level of engagement?

Engagement 103

Engagement Tips Loyalty Metrics 103

Jon Loomer

JANUARY 22, 2024

But that’s part of the issue here. That’s just not a wide-spread and predictable issue. It’s not on par with purchases because the quality of that conversion can be an issue when the algorithm expands your audience and goes for anyone within the targeting pool. That is also because optimization is literal.

Embedding 164

Embedding Eventful Cost Issues 164

Convince & Convert

NOVEMBER 4, 2021

Daily jobs can consist of wading through endless hateful comments , especially on platforms like Twitter which is full of a polarized political scene. But all complaints or questions need a response. . NOTE: that did not say SOLVING a customer’s issue. How will you respond to positive comments?

Communities 178

Communities FAQ Training HootSuite 178

ProBlogger

JULY 23, 2012

One of the things I love about Problogger.net is the value of the comments my readers make here. Image courtesy stock.xchng user lusi Although the days when I could reply to many of those comments are now, sadly, long gone, I do read comments on the blog, and frequently get ideas and inspiration from them. blog comment value.

Issues 39

Issues Comments Blogger System 39

Convince & Convert

DECEMBER 6, 2023

These companies get back to their customers through the comment section or direct message (DM). Others use platforms like Engage AI to generate personalized LinkedIn comments and respond to customers’ queries on the platform. Image via Hubspot Mostly, customers ask these questions through the DMs.

Social Media 143

Social Media Hubspot Statistics Survey 143

Ignite Social Media

JULY 13, 2021

Before we dive into that, let’s consider each of the following questions for your brand: Which industry does your brand fall into? What does your current volume of comments/messages look like on your channels and what is their overall tenor? How many of those daily comments/messages need help from your brand in some way?

Social Media 210

Social Media Brands Startup Loyalty 210

Kikolani

JANUARY 16, 2011

Last week, I was given the opportunity to do a live question and answer session on Social Media Examiner ’s Facebook page. I would have to say that it was the fastest and hardest I’ve typed within one hour, but it was a great experience where I got to really learn a lot about what blogging questions people have today.

Questions 167

Questions WordPress Postrank Blogger 167

Jon Loomer

FEBRUARY 14, 2024

I stumbled on something today that filled me with sentimental feelings but also a nagging question. I’d quickly find that the answer to this question was more challenging than I had expected. But, we’re going to answer it… THIS… or Not Part of the issue here is that I’ve been doing this since late 2011.

Advertising 177

Advertising Metrics Cost Sentiment 177

Jon Loomer

JANUARY 9, 2023

Whenever there are questions about how a pixel is firing, I start here. I often use this with one-on-one clients who suspect a potential issue with their pixel events. Let me know in the comments below! In most cases, these will be confirmation pages. This is a great summary of how many events you’re getting by URL.

Eventful 184

Eventful Conversation Facebook URL 184

Webbiquity SMM

JANUARY 23, 2024

Not all customers will reach out to you with their issues. It enables you to identify the issues your customers are facing, address them promptly, and avoid customer churn. For that, you must remove the obstacles on their journey through enhanced offerings, minimizing friction , and prompt issue resolution.

Sentiment 142

Sentiment How To Analysis Trends 142

Sprout Social

JANUARY 10, 2024

So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively? Promptly responding to, and addressing your customers’ specific issues can turn a negative experience into a positive one. It will also demonstrate your commitment to resolving issues and delivering a positive experience.

Reputation 102

Reputation System Brands Knowledge Base 102

Hootsuite

SEPTEMBER 8, 2020

83% of people expect companies to respond to a social media question or complaint within a day. This helps filter out support and service issues from your primary channel. Your customer service team can likely address client questions faster and in more detail than your social marketing team could do. Good morning!

Social Media 145

Social Media HootSuite Issues Team 145

Socialized

OCTOBER 6, 2009

The Federal Trade Commission (FTC) has finally stepped up and issued new regulations affecting commercial use of social media. The pending changes to the guidelines have been made available for public comment for some time, and were discussed in detail by J.

Questions 195

Questions Blogger Guidelines Advertising 195

Jon Loomer

MARCH 14, 2022

This can result in some issues, particularly if you’re optimizing for actions like link clicks. Manual Placement Selection Issues. The question is whether Facebook properly distributes your budget by placement if you allow it to automatically. They both have their potential issues. Respond to any glaring issues.

How To 199

How To Facebook URL Cost 199

Jon Loomer

MAY 16, 2022

While it was nice of Meta to provide a paragraph explanation and a screenshot, there are so many questions that I want answered. Surely, there will be some strict rules around such messaging to prevent these issues. For now, there are a lot of open questions. Let me know in the comments below! Here are a few… 1.

Features 195

Features Marketing Groups Groups 195

Oktopost

APRIL 21, 2022

Respond to Both Positive & Negative Comments. Reporting issues with products and services. For example, simply helping social media users through product and service issues will give users a positive impression of your brand. ? Respond to Both Positive and Negative Comments. Find Great User-Generated Content.

Content 118

Content FAQ Sentiment Hashtag 118

Sprout Social

OCTOBER 27, 2022

These ease your customer support teams’ workload, but they don’t always cater to the needs of your customers—especially if they have a unique or urgent issue. Most questions are about product availability and payment methods, but a few are feedback about the products or the buying process.” Website chatbots? Help guides?

Statistics 107

Statistics Social Media Brands Issues 107

Jon Loomer

MAY 31, 2023

Chatbase provides the options of files (PDFs or Word docs), text, website URLs, and Q&A (providing example questions and answers). This includes things like tone, role, and how it should address certain questions. Here’s an example… The question is related to Facebook ads strategies. That’s not good!

Training 186

Training Content URL FAQ 186

Sprout Social

FEBRUARY 26, 2024

They make it easy for users to send private messages with the click of a button, and do their best to fully resolve issues without sending customers to a different channel. Instead, they curse and communicate succinctly, while still acknowledging customers’ questions and pain points.

Report 64

Report Atlassian Brands Sentiment 64

Sprout Social

OCTOBER 11, 2022

Large-scale global events tend to generate a lot of social media comments and content that are ripe for questionable hot takes. In fact, most US consumers (71%) agree it’s important for brands to take a stand on sensitive issues. The BBC Sport account shared that they would: Block people bringing hate to their comments sections.

Eventful 112

Eventful Social Media How To Sports 112

Jon Loomer

SEPTEMBER 13, 2023

Nothing else will matter (later, you’ll see why this can be an issue). This can especially be an issue for top-of-the-funnel actions. I don’t want to call this abnormal or even questionable. Some people can’t help but comment on or like everything. Let me know in the comments below!

Advertising 179

Advertising Conversation Issues Buy 179

Jon Loomer

MARCH 15, 2022

The question has been whether a view-through conversion is as valuable as a click-through conversion. Now, I’ve historically not had an issue with view-through conversions. Let me know in the comments below! It’s certainly not, but you can make the argument that the view contributed to the conversion.

Conversation 197

Conversation Facebook URL Report 197

Jon Loomer

JANUARY 24, 2024

Yes, optimizing for top-of-the-funnel has always been a questionable strategy, but it becomes completely worthless when the push is to go broad. Your Turn Maybe this is a pipe dream, but these are critical issues that can be addressed and it would drastically improve advertising results. Let me know in the comments below!

Advertising 173

Advertising Eventful Campaign Engagement 173

Buffer Social

JULY 13, 2022

Negative comments and reactions on your social media are standard and almost expected whether you're a brand or an individual. Receiving these comments is inevitable, but the important thing is how you handle them. Always address negative comments about you or your brand Should you address every comment you receive?

Social Media 98

Social Media Policies Team Comments 98

Jon Loomer

JANUARY 17, 2024

These are questions we’re beginning to hear in our community , and it’s not surprising. Their value and necessity are questioned. They uncover issues with low quality when when costs and volume are good. Let me know in the comments below! The assumption is that “anyone can do it” now.

Advertising 190

Advertising API Skills CPM 190

Jon Loomer

JANUARY 8, 2024

Google’s Tracking Protection and third-party cookie phaseout Google’s replacement What Apple and Safari have already done How this impacts Meta advertisers What you should do Remaining questions What Are Cookies? Because I would assume that if third-party cookies were critical to attribution, that would be the bigger issue here.

Advertising 170

Advertising API Apple Privacy 170

Jon Loomer

OCTOBER 20, 2020

I get a lot of questions related to problems creating Facebook ad accounts. If you’re running into issues, you may have run into your Facebook ad account creation limit. Have questions? Let me know in the comments below! How do you create a new Facebook ad account? Your Turn.

Facebook 195

Facebook Issues Questions Course 195

Jon Loomer

OCTOBER 18, 2023

” The process isn’t difficult, but the question is… Why? One question I’ve had is what will happen after the due date expires. Let me know in the comment below! If you use custom events , you need to read this. Let’s discuss… What Are Custom Events? First, a quick explanation.

Eventful 164

Eventful Overview Notification Study 164

Jon Loomer

MARCH 14, 2021

If the custom conversions in question don’t appear in this list in Business Manager, they are only currently used at an ad account-level. This should solve the majority of issues with “Hidden” events. Still having issues? Let me know in the comments below! appeared first on Jon Loomer Digital.

Eventful 215

Eventful Facebook Conversation Issues 215