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Understanding and exploring core social media features

Sprout Social

With so many competing social media ecosystems, it can be overwhelming to keep track of all the features. But we’ll discuss the common social media features brands benefit from the most and a few untapped features to consider. We’ll also explain the criteria brands can follow to decide which social media app to invest in.

Features 100
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Are Social Media Monitoring Tools Really Expensive?

agora pulse

When you are building your social media management toolkit, you need to make some hard decisions. So what about social media monitoring tools? What does a social media monitoring tool really do for you? Some tools just give you the basics while others provide a more comprehensive, social CRM style solution.

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Five Social Media Predictions for 2010

Socialized

Here are my five social media predictions for 2010. Location-based applications like Foursquare and Brightkite will not be the darlings of social media as some predict, but will instead turn into features and dissolve into general social networks like Facebook and Twitter. Even Google, a Web 1.0

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6 ways social media can improve customer service

Socialmedia.biz

Your business probably already has a social media presence. Surely you’re using social media for marketing and branding purposes. Did you know that you can leverage social media to improve customer satisfaction and increase repeat business? Make sure your social media channels are doing just that.

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How H&R Block Activated 90,000 Seasonal Tax Pros in Social Media

Convince & Convert

This week: From ExactTarget , a free white paper called “ 3 Truths Every CMO Needs to Know About Social Media and the Customer Experience “ From Expion , a case study about how H&R Block mobilized 90,000 tax professionals in social media using Expion to guide their activity. The Social Activator.

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Jenn Herman’s Three Favorite Not-So-Secret Instagram Tips for You

agora pulse

“If you mention a busy username in a comment, that person or brand might not see the notification. “All location-based businesses should geotag for instances like these. Want to learn some of Jenn’s tips for getting more reach and engagement? Then read on! Is Tagging Users a Good Idea?

Instagram 113
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A Pretty Awesome Way to Schedule Instagram Posts

agora pulse

If you’re a social media manager, you might very well be one of those 20k searchers. Does your social media dashboard give you all three?). I can add extra emoji , geotag, share with additional networks, and BAM! We are a full-service social media management tool. Search no longer, my friend.