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How to Use Social Listening to Retain More Customers

Webbiquity SMM

How to Use Social Listening to Retain More Customers Social media monitoring is no longer just an add-on element in social media marketing , but a must-have process to monitor the pulse of customer preferences. Examine social media discussions, comments, and reviews to identify common pain points of your target audience.

Sentiment 142
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How to analyze customer reviews for brand insights

Sprout Social

In this article, you’ll find out what review analysis is all about, the tangible business benefits, as well as a step-by-step breakdown of how to build a review management strategy to grow your business. Here are some tips on how to ask for reviews. What is review analysis? Why should brands carry out review analysis?

Review 127
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How to Create a Rocking Content Marketing Strategy

Writtent Blog

Set goals and determine priorities so you know what is most important to your business–because not all blogs, videos, forums, and social channels are created equal. If you do your research and measure results, you’ll know where they are most likely to find and engage with your content and how to increase traffic and engagement.

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How to Create a Brand Community: A Step-by-Step Process

Social Media Strategies Summit

Brand communities could be anything from a Facebook group to an online forum on the brand’s website. How to Build a Brand Community. In this section, you will learn the step-by-step process of how to create a brand community. Online Forum. It is an online forum where members discuss various beauty-related topics.

Process 162
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3 Forums with CommentLuv-Like Functionality

Kikolani

One of the ways that I promote my most important blog posts, like my massive post on 40+ Tips on How to Become a Social Media Rockstar , is through commenting on blogs enabled with CommentLuv. But what about forums? Sure, you might be thinking CommentLuv only works on WordPress, so how can there be CommentLuv enabled forums?

Forums 120
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How to analyze customer sentiment to improve customer experience

Sprout Social

As a business, you need to figure out how to deliver great customer experiences while keeping up with these changing demands. Part of that equation is understanding how customers think and feel about your brand. In this post, you’ll learn what customer sentiment analysis is, why it matters and how to do it right.

Sentiment 110
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How to supercharge your marketing strategy with AI automation

Sprout Social

Risk management and compliance AI automation helps you build an effective risk management strategy by identifying inflammatory or sensitive comments about your brand. This capability helps PR, social and customer service teams to immediately address such comments and take appropriate action.

Strategy 104