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25 Questions I Ask About B2B Content Marketing

Convince & Convert

Here are 25 of the questions I’ve been asking to B2B companies about content marketing. These are listed alphabetically, but I’d love to know which of these are most interesting and relevant to you, so please vote up the ones you like best on this Listly: 25 Questions I Ask About B2B Content Marketing. Listly by Jay Baer.

B2B 155
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How 7 brands use customer marketing content strategies to deepen audience connection

Sprout Social

The content they share—from text posts to videos—and responses they leave in the comments demonstrate a deep understanding of their audience, down to how customers order in a drive-thru. They often go beyond providing an answer or “thank you” to customer comments. Their team is also extremely engaged on social.

Strategy 123
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Customer service tiers: What they are and how to create them

Sprout Social

The basics of tiered customer service You have questions, we have answers. Issues escalating to Tier 3 may include persistent challenges that call for developer investigation or questions from advanced users working with a more tailored version of your product or service. This tier may also include simple questions sent via DM.

How To 107
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The Art of Social ROI: Choosing the Right Metrics for Your Goals

Hootsuite

These are your reach, impressions, views, follows, likes, comments, shares, and click-throughs. These are tracked through likes, comments, shares, and views. The question is, what metrics should your business be tracking? For B2Bs, this could translate into metrics such as: Demo requests and trials.

ROI 136
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11 Time-Saving Social Media Collaboration Tools

Hootsuite

For instance, in Hootsuite, you can assign tasks, such as engaging in the comment section or replying to customer service inquiries, to different team members within the platform. for free Real-time commenting is another communication feature to look for in social collaboration software. Try Hootsuite Inbox 2.0

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The Best Facebook Messenger Marketing Strategies for 2023

Hootsuite

They provide prompt responses to common questions and issues. This way, your customers don’t have to wait for answers to their questions. It can also answer product availability, shipping times, and return policy questions. Your Live comment section just gave you the perfect in to a conversation that will lead to a lead.

Strategy 118
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Instagram automation: Strategy and tools to do it right

Sprout Social

This is because automation can help take care of mundane tasks, like scheduling, compiling reports and even responding to common questions asked in DMs. Automating likes and comments is a recipe for a potential social media crisis. Comments: Similarly, a bot can also leave social media comments —on your posts and others.

Instagram 115