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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Joe Fernandez is CEO of Klout , a provider of influence metrics that is being incorporated into a variety of social media tools (including CoTweet , a client of mine) Jay Baer : What’s changed in the last two years or so with regard to access to influencer information? Knowing whether to respond to or ignore negative comments on a blog?

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Weekly Roundup: Problem Solving

Waxing UnLyrical

Soon I’ll be heading to Boston for a bespoke (I love that word) full-day training program for the Office for Diversity Inclusion and Community Partnership’s LFDP Conference at Harvard Medical School. The Complicated Problem of Social CRM. Why: Social CRM isn’t always as easy to set up as it sounds.

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Announcing The Socialized Business Podcast

Justin Levy

What is The Socialized Business Podcast? This is the description that you can find on our website: The Socialized Business Podcast was created to educate and inform the community on the growing trend of social business and how it’s affecting both large and small organizations. Let me know in the comments.

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Sysomos Acquired By Marketwire

Dave Fleet

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. First reported by the Startup North blog , the news was later confirmed by Sysomos, although their blog comment and tweet have both since been deleted. Acquired by. Jive Software. January 2010. February 2010.

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4 Twitter Analytics Tools You Can’t Ignore

agora pulse

You can also access the full list of your tweets within the specified time frame to identify your best-performing content : Additionally, the “Community management” tab lets you assess your team members’ effectiveness in managing replies and comments on Twitter. If you want to test out Agorapulse, you’re in luck!

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5 Things You Didn’t Know You Could Do with Pixlee

Pixlee

Gain Visibility into Influencer Engagement Rates and Follower Counts using Social CRM. The ability to find and add influencers, as well as enable them to publish content for your brand within Pixlee’s Social CRM tool already provides tremendous value for many brands. Collect Photos from Facebook Comments.

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Link Love Monthly: Best of March 2011

SocialFish

The Pros And Cons Of Facebook Comments (TechCrunch). The State and Future of the Social Media Management System Space (Jeremiah Owyang). 29 social networks that have at least one million visitors per day (Royal Pingdom). Social Media – It’s Not Just for White Folks (Danny Brown). When is the best time to tweet?

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