Facebook Launches Questions

Mindjumpers

Tweet Yesterday Facebook has launched Facebook Questions, which allows users and pages to post a Question to friends or a Facebook community. And now Facebook has launched Questions after Quora has been buzzing for a while.

8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them? Another common question is how to be “authentic, honest, transparent&# and human yet corporate-y.

Trending Sources

Seven Frequently Asked Questions on Social PR Strategy

Waxing UnLyrical

Here are the seven most frequently asked questions in my social PR strategy workshops, and how I typically answer them. In other words, you have a lot of followers, but no community. What social PR excels at is putting community at the heart of public relations.

Why You Need to Respond Quickly to Social Media Comments

SocialFish

A comprehensive survey by Lithium Technologies revealed that 53% of Twitter users expect to hear back from brands within an hour of tweeting, and that number shoots up to 72% when the tweet in question involves a specific complaint. Guest post by Daniel Kushner, CEO of Oktopost.com. ————–.

Content Marketing: Without Community, It’s Only Half the Equation

Waxing UnLyrical

You may have created great content, and you may have a good distribution plan, but shares and engagement are unlikely to come unless you have also focused on community building. Every time you reply to a tweet sharing a blog post link, for example, Livefyre counts it as a comment.

5 Ways to Grow Your Instagram Following and Build Community

Convince & Convert

What’s the secret to building a thriving community on Instagram? It’s not exactly an easy question to answer. And today, I’m going to show you some of my favorite strategies for creating an engaged and growing community on Instagram using some advanced tricks of the trade.

Do’s and Don’ts for Community Management [Infographic]

Mindjumpers

Tweet It is always important to draw up guidelines for how to manage your social media channels – both for the everyday community management and if your brand changes community manager. How Can Brands Manage Facebook Comment Overload.

The Other Side Of Comments And Community

Twist Image

What can someone new to the Social Media world do to find and attract readers while building their own community? This was one question that was asked of Gini Dietrich during a recent Podcast. She answered today on her Spin Sucks Blog with a post titled, Building Your Online Community. Her answer was: "I always say social media, and building a community in general, is all about stroking other people's egos and scratching their backs. than those who comment on it.

How to Bring Humor to Community Management

Convince & Convert

I’ve said it before, and I’ll say it again: Community managers have a challenging job. In the contest, the company encourages fans to ask a question on how to improve their bedroom or bathroom for a chance to win a $50 IKEA Gift Card.

183: 9 Types of Questions to Ask On Your FaceBook Page to Get More Comments

ProBlogger

The 9 Questions You Can Ask to Increase FaceBook Engagement. In today’s lesson, I want to give you some really practical things that you can do to increase engagement – particularly to get people to comment – on your Facebook page and if you have them – groups.

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The Value Of Blog Comments

Twist Image

Last week, Mathew Ingram over at GigaOm published a Blog post titled, Yes, blog comments are still worth the effort. It seems like there's a movement for more and more Blogs to not bother having the comments enabled. The macro theory here is that Blogging is a part of Social Media which inherently means that the spirit of community needs to be present. Blog comments are becoming increasingly valuable. They can comment on the link that they shared on Facebook.

The Mila Araujo (@Milaspage) School of Commenting

Geoff Livingston

Confession: I’m an awkward commenter, and struggle with how to best deliver response without becoming overbearing. So I always perk my ears up when I run into a comment marketer who is well liked by their peers, and glean any best practices I can. GL: What about short comments?

Community Management Continues to Mature [REPORT]

SocialFish

The Community Roundtable’s essential 2012 State of Community Management Report is out. these three kinds of community structures often coexist around a single organization or company. - badly managed internal communities cause more chaos and confusion, not less.

5 Painless Ways to Get Maximum Blog Comment Love

Shift Digital

My favorite blogs also feature one more magic ingredient: a loyal fellowship of readers that love to comment. There are other added benefits of blog commenting including better search engine optimization, and building your reputation as a thought leader in your industry.

How to Influence People in Online Communities

SocialFish

I would argue, and many others have too, that Dale Carnegie’s How to Win Friends and Influence People is a great primer for social communities and, more importantly, for defining your Code of Conduct. Have you developed and adopted a code of conduct statement for your community?

Is Facebook building the new community-driven question-and-answer.

Social Media Citizens

Home Content RSS Log in Social Media Citizens Home Case Studies Reports SMC List TOP Lists Video Consulting Portfolio Is Facebook building the new community-driven question-and-answer platform? Is Facebook going to be selective in people answering the questions?

910 Blog Comments You Wrote Here

Ari Herzog

Search engines prove this statement true, evident by people such as Marc Pitman discovering old content to answer new questions. Old content is especially helpful when one sees lots of comments, tweets, and other social sharing metrics reflecting the value of whatever is written. 90 is the number of comments about blog lurking , illustrating why you choose not to comment. Analytics indicate less people are commenting, but it is obvious you remain a committed lurker.

Interview with Community Manager: Emma Gannon

Social Media Citizens

Emma Gannon is currently a global community manager of Dove Facebook. Emma has experience of community managing blogs, Twitter and Facebook pages for international brands. G: How did you build your experience as community manager? .

Building A Real Twitter Community At #SXSW with Nestivity

Unspoken

We’ve heard it time and time again: Twitter is a great community-building tool. And I agree, in part – there is the potential for Twitter to be a fantastic place for deep, meaningful connections and powerful communities. Creating Community With Nestivity.

What's The Point In Commenting On Blogs?

Twist Image

What is the true value of a comment on a blog? Eventually, additional features like the ability for a reader to comment on a post and the introduction of RSS (a syndication feature that would notify readers by email or web-based readers when the blogger updated or published to the blog) helped to propel the platform to the mainstream. To this date, there is a constant slew of criticism and discourse on the importance of comments. Let''s get over the comments.

10 Problems Keeping Your Online Community from Being Great

SocialFish

Would love to hear more from you in the comments or on Twitter. The problem: The initial inclination when building an online community is volume. And then after you reach an acceptable, beefy threshold – that’s when you start to sculpt your community.

Your Right to Comment Here

Ari Herzog

You can say it in the comment section below or you can say it on your own blog. You can visit an internet newspaper and comment there too. Reviewing my year-old thoughts on anonymity , I questioned whether anonymity/pseudonymity was anachronistic. I wrote on my civic blog that residents have the right to write comments using whatever names they felt most comfortable, and that it is our choice to read and respond to their pseudonymity , regardless of the vitriol therein.

Blog Comment Spammer Leaves Comment. Forgets to Spin the Content.

Bill Hartzer

When you have a fairly popular blog, you have to deal with comment spammers. Unfortunately, blog comment spamming still works apparently, or at least the blog spammers haven’t learned that it doesn’t work. Occasionally I get some really funny blog comments.

Interview with Community Manager: Jonas de los Reyes from Yahoo!

Social Media Citizens

Jonas de los Reyes is a lead community manager of Yahoo! G: How did you build your experience as community manager? J: For me, it was a combination of things happening in my career that stirred my path to community management. G: Where is the best place to build the community?

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20+ Commonly Asked Questions About Blogging & Online Marketing

Kikolani

I receive a lot of questions on a regular basis about blogging, online marketing, and traffic generation, so I thought I would share my answers in this post. Comments. Comments are the life of your blogging community. I shut off comments after 30 days.

A Tale of Two Communities Part II – Salesforce.com

SocialFish

This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community.

The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats.

Community Manager: To Be Or Not To Be!

Mindjumpers

Tweet Community Managers are the voice of the brand, but their role varies across companies. There are no set list of rules or guidelines which can a make a successful community, but all successful communities have a common ingredient – a good Community Manager.

Five interesting questions on Quora

Socialized

If you haven't used it, it's basically a Q&A site where people post questions and others answer, comment and rank the responses. It has elements of Wikipedia (community editing) and enough rules, etiquette and oversight to be really pleasant most of the time. I've really been enjoying Quora. I've learned

Dear Blog Comment Spammer: I Think Your Comment Spam Tool is Broken

Bill Hartzer

Dear Blog Comment Spammer, who just left a comment on one of my recent blog posts: I think whatever software tool or script that you are using is broken. I don’t even think an automated bot of some sort would allow comments like these on a blog.

9 Problems Keeping Your Online Community from Being Great

SocialFish

Would love to hear more from you in the comments or on Twitter. The problem: The initial inclination when building an online community is volume. And then after you reach an acceptable, beefy threshold – that’s when you start to sculpt your community.

44 Blogging Questions and Answers

Kikolani

Last week, I was given the opportunity to do a live question and answer session on Social Media Examiner ’s Facebook page. So without further ado, here is the transcript with the questions that were asked during that hour and responses from myself as well as fans.

How to Audit Your Social Media Efforts: 20+ Questions to Ask Yourself

Techipedia: Tamar Weinberg

We are going to go through a series of questions that will help you in your audit. Another way you can integrate is using your social profile URLs as your website when leaving comments. What other questions will you ask yourself in a social media audit? Great questions!

Having a Community Means Having a Brand: Listen to Feedback!

Mindjumpers

Having a community such as a Facebook brand page equals engagement! The key element is not only to promote your brand or a new product launch, because if you had no community, where would your business actually be?

Get Open Community on Audible

SocialFish

Open Community is now on Audible! We have FIVE DOWNLOAD CODES AVAILABLE - all you need to do is drop us a comment below. Just answer any of these questions: How has the growth of online community changed the way you work today? Is community management part of your job?

Interview with Community Manager: Ida Vega Santana from Sony Iberia

Social Media Citizens

Ida Vega Santana is a community manager at Sony Iberia. For the last 5 years she have been exploring online communication world and developing her community management skills at companies like Heineken , BBDO and the likes. G: How did you build your experience as a community manager? Behind the communities to maintain and invigorate them, never forget that we must have a plan for initial communication. G: What are your favourite community management case studies?

10 Ways Strengthen Your Twitter Community with Commun.it

Kikolani

Today, I’m going to look at one that can help you find new people to connect with, identify the most valuable people in your community, cut through the noise, and strengthen relationships with those who are most important to your business or blog. Please share in the comments!

Interview with Community Manager: Helen Lynch from Yell.com

Social Media Citizens

Helen Lynch is a community manager at Yell.com, UK’s leading local search engine. G: How did you build your experience as community manager? Over the past 8 years I’ve moved from moderation and moderator management through customer support and community management and then into social media, content and community management within the marketing industry. G: What are you top resources for community management? G: How do you reward your community stars?

Four Ways to Combat Audience Negativity on Social Media

Ignite Social Media

It can be disheartening opening up your channels on a Monday morning and seeing a wave of negative comments flooding your notifications. Trust me, we’ve all been there before on the community management team — audience negativity is an inevitable part of being in social media.

Content vs. Community: How Online Publishers Can Nurture Both

mashable.com

As publishers continue to rely on the outside social web to foster their communities, they often witness dire consequences. Sites have experienced a dramatic decrease in core metrics and a dispersion of their most passionate community members. socialmedia longtailseo communities