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Friday Roundup: Customer Service

Waxing UnLyrical

When it’s good, it’s great; but when it’s bad, it can spell T-R-O-U-B-L-E for your company. Image: larryc (Smile) [ CC-BY-2.0 ], via Wikimedia Commons. If so, do add to the comments below, you know how we love to hear from you! area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. TGIF, everyone!

How to Reach 100,000 New Twitter Followers


Take your strengths as an online commenter and use them to talk about current events in your industry, developing news stories, and anything else that’s relevant. Build a nest, build a community. Where they stop they build a nest, and share a community. You have to speak with those who come to your nest to build your relationships, and get them to become part of your community. Flock of birds from Wikimedia Commons. Nest from Wikimedia Commons.


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New Instagram Ad Analytics Tools Introduced: Insta-ads


It’s easy to share interesting photos with Instagram users and create a community of brand loyalists simply from pushing the button on the top of your camera. The Instagram ad analytics tools owe a lot to their parent company, Facebook. like comments. As promised, my favorite photo on Instagram from the past week by @DALeast : Header image from Commons Wikimedia. There’s no questioning the fact that Instagram has lots of uses for social media marketers.

25 Experts Share Top 3 Content Marketing Trends for 2017

Writtent Blog

It won’t be possible for smaller companies to compete on broader topics (which are getting saturated anyhow), and so people will direct their focus towards narrower niches, personalised content, more targeted channels, where they’ll get lower volume but higher quality engagement. A split within Social media and content: Social Media will be split into 2 areas, the visual web and the community focused web. Content created within communities will continue to be valuable.