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Friday Roundup: Customer Service

Waxing UnLyrical

When it’s good, it’s great; but when it’s bad, it can spell T-R-O-U-B-L-E for your company. Image: larryc (Smile) [ CC-BY-2.0 ], via Wikimedia Commons. If so, do add to the comments below, you know how we love to hear from you! What You Don’t Want Me Thinking When I Buy From You. Based in the Washington, D.C.,

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New Instagram Ad Analytics Tools Introduced: Insta-ads

Devumi

It’s easy to share interesting photos with Instagram users and create a community of brand loyalists simply from pushing the button on the top of your camera. The Instagram ad analytics tools owe a lot to their parent company, Facebook. like comments. Or, more likely, the button on the front of your phone! Ad Insights.

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How to Reach 100,000 New Twitter Followers

Devumi

Take your strengths as an online commenter and use them to talk about current events in your industry, developing news stories, and anything else that’s relevant. Build a nest, build a community. Where they stop they build a nest, and share a community. Flock of birds from Wikimedia Commons. Nest from Wikimedia Commons.

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25 Experts Share Top 3 Content Marketing Trends for 2017

Writtent Blog

It won’t be possible for smaller companies to compete on broader topics (which are getting saturated anyhow), and so people will direct their focus towards narrower niches, personalised content, more targeted channels, where they’ll get lower volume but higher quality engagement. Adrian Cordiner is the director of Digital Rhinos and Prozely.

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