Sponsored Comments: Is the Web About to Get Uglier?
FEBRUARY 3, 2015
” The idea was to generate a little awareness and build relationships with journalists and bloggers by commenting on articles where the client had an expertise. We evolved as comments became the next big thing. Sponsored Comments? I get wanting to get more comments.
How to Build a Community that Thrives
FEBRUARY 26, 2015
We talked a lot about engagement and networking and building community. In the early days of social media, everyone talked about community. Build a community. Talk to your community. Community is the bee’s knees. Everyone should have a community.
Responding (Or Not) to Blog Comments
JUNE 19, 2012
During our stay there, we ended up having a conversation about blog comments and replying to them. He figures he’s had his say by doing that and the comments are for everyone else to have their say. The blogger replies to every comment left on his or her blog post (Chris and me).
Five Ways to Deal with Negative Online Comments
DECEMBER 13, 2011
Following are five steps for dealing with negative comments and criticism online. It’s important for your online communities to see you try (see the first tip), but then walk away if it’s a no-win situation.
Managing Negative Comments in Social Media
JANUARY 10, 2012
If you work as a social media manager or online community manager you see these all the time … negative comments. Here are 6 more tips on how to manage negative comments: Listen to what is being said. Don’t let negative comments linger. Guest post by Yvette Pistorio.
8 ways to deal with negative comments in online communities
APRIL 26, 2011
How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them? Well, every company does it differently, but let’s look at corporate vs personal voice when dealing with negative comments.
Are Bloggers Community Managers?
SEPTEMBER 26, 2011
Are all bloggers also community managers? Jayme Soulati , in suggesting this topic , wondered if ignorance regarding community management might explain some blog failures. Are Bloggers Community Managers? Are Failed Blogs Victims of Neglectful Community Management?
Why You Need to Respond Quickly to Social Media Comments
FEBRUARY 2, 2015
Answering questions and responding to comments is an opportunity to keep them thinking about you and about the value you provide. Make sure that your brand’s online community understands how much you appreciate them and how diligently you work on delighting them.
Why Community Building is a Responsibility
NOVEMBER 28, 2016
As communications pros we know community building as a great way to drive revenue and awareness for our brands. Laura Petrolino explains the great professional responsibility we have in creating and shaping communities that thrive. Comments LOL!
The Secret Sauce of Online Community Building
AUGUST 24, 2011
Everyone always wants to know what is the secret sauce to building a community. Mitch Joel , for instance, thinks blog comments are nice , but the real juice is in the content. But I also think if you aren’t giving people a reason to comment, they’re not going to.
Riff App: Build Community and Have Fun
APRIL 8, 2015
Digging into your customer stories, employee stories, community stories. UGC brings communities together , it makes people part of what you are doing and pulls them into the story. How do you like or comment on a video?
Content Marketing: Without Community, It’s Only Half the Equation
APRIL 17, 2015
You may have created great content, and you may have a good distribution plan, but shares and engagement are unlikely to come unless you have also focused on community building. Every time you reply to a tweet sharing a blog post link, for example, Livefyre counts it as a comment.
How Can Brands Manage Facebook Comment Overload
FEBRUARY 1, 2012
Tweet Recent comment count on Facebook brand pages is going up, just proving that now, people accept social media as an effective method of communicating with their brand and entering a conversation. To manage Facebook comments, here are some suggestions that I thought would be useful.
Building Your Online Community
APRIL 5, 2011
One of the questions he asked me is what new bloggers can do to find and attract readers and build community. I received the backlink and went over there to comment. I make that point because some people have email automation set up to send you a note after you comment on their blog.
Five Subtle Lessons from Great Community Managers
JULY 24, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. 1) Managing a community takes more time than you think.
“Community Manager” Confusion
JUNE 3, 2011
about what the difference is between “community manager and “social media manager? I know I am – and I am both a community manager and a social media manager! My title is “online community & social media manager. Please share via a comment!
Crowdsourced Content Should Be Fun, Not Scary or Risky
NOVEMBER 2, 2016
Some brands have a fear of sharing, liking, or commenting on crowdsourced content. But it's a golden opportunity to work with your most loyal customers. Brandie McCallum has four ways to get started easily, and without risk.
Monday Roundup: Building Your Business Community
JUNE 3, 2013
Having a strong community is one of the most important aspects of business. This week’s roundup includes seven posts that are good reads on both maintaining as well as building your business community. How To Be A Better Facebook Community Manager. Happy Monday!
Moderating Comments and Managing Online Communities
MARCH 19, 2013
Tweet Much has been writing over the years about how to manage comments in a blog or online community. And as someone who has a community, I can tell you from personal experience that its deeply troubling to stare down the lowest common denominator. But in my view there are several approaches to community moderation. Open Door Policy: The most liberal of comment moderation policies. All comments are auto-approved without any technical or human moderation.
Do’s and Don’ts for Community Management [Infographic]
JULY 24, 2012
Tweet It is always important to draw up guidelines for how to manage your social media channels – both for the everyday community management and if your brand changes community manager. How Can Brands Manage Facebook Comment Overload.
Why You Write Blog Comments
FEBRUARY 2, 2012
I love reading your comments. Your personal brand and your wanting to share that social identity with the world is the primary motivation for you to take time out of your day and write a comment. You want to add your comment to the continuing saga of who you are online. Any social media strategist will tell you that a simple way to get your blog known to other people is by commenting on their blogs. Related articles you may enjoy: 910 Blog Comments You Wrote Here.
Why Mashable’s Comment System Fails
JUNE 20, 2011
The sites also fight for the most amount of comments, retweets, and social shares. The prior Disqus-enabled commenting system (which allowed for commenting by both anonymous people and by those without Twitter/Facebook accounts) is gone. Highlight This: A New Way to Comment.
The Characteristics of A Community Manager
NOVEMBER 22, 2012
The Community Managers (CM). I’ll try to give you an introduction to the benefits of having a CM – and what you should look for in a Community Manager. The corner stones of community management. Getting a community involved and engaged needs a lot of planning.
Tips on Measuring Community [April #measurePR Recap]
APRIL 24, 2015
At the heart of social PR lies community. So that’s what we focused on for the April #measurePR Twitter chat; how to measure community, how to tell when community-building initiatives are working (and when they’re not), and how community-focused metrics might change over time. Experts in measuring community. A1: Building a community around a product or service is just part of our jobs in #PR today (which is great, because it’s fun!).
How To Tackle Negative Comments While Managing Community In Social Media
Social Media Network Marketing
APRIL 8, 2014
Hi Folks, do you work as an Online Community Manager? Well you do not have to be a community member to receive negative feedback / response or a comment. While sometime the comments ''may'' not be ''useful'', other times certain comments are necessary to be heard and addressed to. When the comments are directly towards you at a personal level you may tend to re-act a little more strongly. See if in the first place the comment is to be addressed.
5 Ways to Grow Your Instagram Following and Build Community
Convince & Convert
DECEMBER 7, 2015
What’s the secret to building a thriving community on Instagram? And today, I’m going to show you some of my favorite strategies for creating an engaged and growing community on Instagram using some advanced tricks of the trade. Comment On Your Own Posts With the Hashtags.
How Instagram Makes Communities Better
JULY 3, 2012
Jarvis writes: Please, the publisher beseeched him, how can my publication start a community like yours? We should own a community, shouldn’t we? You don’t start communities, he said. Communities already exist. Community.
Why You Should Stop Writing Blog Comments
JULY 12, 2011
Valeria Maltoni challenges you to comment less and converse more. You don’t get that from commenting alone. This is seen whenever someone adds a new comment and enables you to have a nested back-and-forth conversation with as many people who choose to hit reply.
Timehop Helps You Build Community with Nostalgia
DECEMBER 18, 2014
Timehop Builds Community around Nostalgia. Each day when you get your recap email, you are given options to share the different events from that day throughout the years on your social channels or email—further spreading the nostalgia and building community. By Laura Petrolino.
Why the Future of Social Community is Omni-Social
Convince & Convert
MAY 10, 2016
The online community pendulum is swinging back. It’s no longer enough to rely on social networks for community infrastructure. Smart companies are now combining owned and rented community functions into a 1+1=3 scenario I call Omni-Social.
How to Use #PRStack to Create a Community of Action
NOVEMBER 23, 2015
Here I lay out five significant steps #PRStack took that blog post rant into a positive community of action that is helping to change the modern workflow for the public relations industry. Define Your Community. So, you’re thinking about forming a community. By Scott Guthrie.
How to Grow Your B2B Facebook Community
FEBRUARY 5, 2013
But like any other marketing strategy, growing your B2B Facebook community simply requires an investment of time and genuine engagement. Below I’ll highlight a couple of simple and effective methods that’ll help grow a B2B Facebook community through engaging content curation.
How to Create Facebook House Rules or Community Guidelines
APRIL 30, 2012
A Facebook Page is an excellent venue for community building among brand advocates and customers (or potential customers) seeking more information, discounts, insight or customer assistance. Does your Facebook Page have Rules or is it a free-for-all?
Is Using Facebook Comments Good for Publishers?
MARCH 7, 2011
There were some interesting posts over the weekend from Steve Cheney and Robert Scoble on whether utilizing Facebook Comments kills or in fact increases user authenticity within on-site commenting.
Five Lessons from Great Community Managers
SEPTEMBER 20, 2012
I’ve been thinking about community management a lot lately. In our role as consultants for SocialFish, Maddie and I have talked to hundreds of community managers about what they do, how they do it, and the why behind it all. Our latest community management consulting package drills down into what we’ve learned and how to apply it. 1) Managing the community takes more time than you think. 2) Successful communities are indispensable.
The Other Side Of Comments And Community
APRIL 6, 2011
What can someone new to the Social Media world do to find and attract readers while building their own community? She answered today on her Spin Sucks Blog with a post titled, Building Your Online Community. Her answer was: "I always say social media, and building a community in general, is all about stroking other people's egos and scratching their backs. And, in this case, visiting your blog and commenting is what they can do for you." online community.
How to Bring Humor to Community Management
Convince & Convert
APRIL 23, 2015
I’ve said it before, and I’ll say it again: Community managers have a challenging job. Although a seemingly simple idea, what makes this campaign shine is the clever use of memes and puns both in the Facebook post creative as well as the comments.
Building Community with MarketMeSuite
OCTOBER 19, 2011
I spent some time getting to know some of the features and experimenting with it for Spin Sucks Pro as a tool to help build community. If you have been using it even longer, we’d love to hear your feedback in the comments. What are you using to build and manage your community?
Community Management Continues to Mature [REPORT]
APRIL 4, 2012
The Community Roundtable’s essential 2012 State of Community Management Report is out. these three kinds of community structures often coexist around a single organization or company. - badly managed internal communities cause more chaos and confusion, not less.
It’s Time to Own Your Social Community
Convince & Convert
FEBRUARY 10, 2015
The days of the leased social community are fading, and it’s time to re-embrace owned social. The Harley Owners Group – HOG – is one of better-known examples of an owned social community, dating back to 1983.