Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Look here for some clues [link] Do your homework – start here [link] – social CRM is not Advertising 1.0

Social Media 123

Social Media Social CRM Strategy Consultant 123

Laurel Papworth

MAY 23, 2010

Many many students of mine over the years have mentioned Sharepoint as their internal, enterprise based intranet service with collaboration features. One woman swears that you can’t collaboratively edit documents, and that that feature has been turned off. . AND one of the panellists was pushed in last minute by the company.

Sharepoint 63

Sharepoint Conference Social CRM Microsoft 63

Convince & Convert

JUNE 29, 2010

The book includes several compelling examples of groups creating and maintaining impressive online collaborations, without a profit motive in sight. Second, that making collaboration more convenient will inexorably cause it to become more commonplace. Shirky is realistic in his assessment of collaborations strengths and weaknesses.

RSS 118

RSS Collaboration Social CRM Consultant 118

Sprout Social

DECEMBER 8, 2016

Our data report revealed that 75% of consumers have purchased a product because they saw it on social media. Even more telling were the 70% of consumers who cited that they were more likely to buy a brand’s product or services when that company responded or interacted with them on social.

Engagement 40

Engagement Instagram Avatar Social CRM 40

Proactive Report

JUNE 4, 2010

On Wednesday morning a group of people interested enough in social media to brave the LA traffic gathered at the W in Westwood for the Visible Technologies Social Media Readiness breaskfast. Kolsky was a Gartner analyst and now does work on social CRM and strategy. Form social media teams.

Training 69

Training Social Media Visible Technologies Social CRM 69

Convince & Convert

MAY 4, 2010

I’m delighted to have had the chance to interview technology consultant and author Phil Simon about how technology and social media adoption is changing companies. Do you see social media participation as one of the hurdles businesses now need to successfully clear? Measuring social media is viable, but not obvious.

Social Media 116

Social Media Strategy Consultant ROI 116

agora pulse

JUNE 22, 2020

Instead, a social media dashboard is a must for saving time, collaborating with teams, and tracking results. But with so many social media management tools on the market, how do you choose the best app for your company or agency? Any social media dashboard you use should have these nine essential features.

Features 147

Features Social Media Social CRM Social Media Management 147

agora pulse

OCTOBER 26, 2020

In addition, Agorapulse has great social listening options that help social media managers stay on top of key conversations. Social CRM. Agorapulse has a powerful social CRM , making it one of the best social media management apps for building relationships. Collaboration . Social CRM.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Convince & Convert

AUGUST 19, 2010

A collaboration between RESMARK Systems (a provider of hospitality software), Western River Expeditions (an adventure tour company), Compendium (provider of corporate content creation software), and ExactTarget (provider of enterprise messaging software) shows how this can be done day-to-day. That’s it. It makes sharing simple.

Social Media 142

Social Media Strategy Tourism Social CRM 142

agora pulse

OCTOBER 31, 2019

If you don’t have the right tools or plan in mind, working as a team can compromise your social media strategy rather than improve it. Find out how to collaborate on social media. Working with a team can mean great things for your social media strategy. Assign Social Media Team Roles.

Collaboration 65

Collaboration Social Media How To Energy 65

agora pulse

OCTOBER 31, 2019

If you don’t have the right tools or plan in mind, working as a team can compromise your social media strategy rather than improve it. Find out how to collaborate on social media. Working with a team can mean great things for your social media strategy. Assign Social Media Team Roles.

Collaboration 65

Collaboration Social Media How To Energy 65

Convince & Convert

SEPTEMBER 20, 2010

Yes, social media applies to B2B. In fact, social media can be MORE transformative for a B2B company than a B2C company. Creating and calibrating a social media strategy for any company should follow the same process. The variation may come in how social media is used, not which social media are used.

Social Media 149

Social Media B2B Strategy Consultant 149

agora pulse

APRIL 7, 2020

In addition, Agorapulse has great social listening options. Collaboration: Agorapulse is packed with features designed for agencies and teams. Collaboration: This tool offers plenty of opportunities to work with your team. With the Premium or Business plan, you can also create workflows for more streamlined collaboration.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Sprout Social

APRIL 28, 2022

Communications tools are make-or-break for modern companies. But the bigger your company, the faster these issues tend to snowball out of control. This includes employees, folks at the C-level and other internal collaborators (think: freelancers or contractors). Company Intranet or wiki tools. Team chat tools. Enterprise.

Team 92

Team Tools Hubspot Collaboration 92

Convince & Convert

FEBRUARY 5, 2010

link] Social Email Guy By the way: nice crowdsourcing / co-creation / collaboration Chris Rogers I initially like #3 best, however, not a big fan of the screened back logo – i.e. if #3 was a bit less busy, it would be my favorite. Ive founded 5 companies, and spent 15 years running digital marketing agencies.

Disqus 109

Disqus Social CRM Patterns Consultant 109

Convince & Convert

JUNE 11, 2010

We are thrilled to be collaborating, as our thinking around the state of business goes together like Cap’n Crunch cereal and the first half of “Dark Side of the Moon&# (trust me). We reconfigured our companies to accommodate phone. Not just the big companies, but the every companies. One last thing.

Upcoming 125

Upcoming Project News Social Media 125

SocMed Sean

DECEMBER 9, 2011

” 3) ROI – There’s a lot of concern with business executives as to whether there is any Return on Investment in social media. That’s their job, making money for the company by serving customers. I wrote a full article on why the phrase social CRM is just stupid. Blogs are customer service channels.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Hootsuite

SEPTEMBER 16, 2022

Social media scheduling tools provide a workflow that allows teams to work together more effectively. It’s easier to collaborate on content created in advance than it is on spur-of-the-moment posts. That built-in collaborative process also allows for content to go through a predetermined series of approvals.

Social Media 134

Social Media Tools Marketing Analytics 134

agora pulse

OCTOBER 28, 2020

Because my agency manages several social media profiles and depends on team collaboration, I find that using a single dashboard is more efficient and helps eliminate mistakes. Read on to discover how a social media dashboard can help your team do more, from scheduling and engagement to listening and reporting. Social CRM.

Social Media Management 105

Social Media Management Tools Social Media Aggregator 105

Convince & Convert

SEPTEMBER 21, 2010

Social Media is optional It doesn’t matter what the demographics of your customers are. Your company needs to be part of that conversation. Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. It doesn’t matter what industry you’re in. It’s about humanization.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Visually SM

JULY 27, 2020

Pricing: Free: limited version of Twitter Marketing and Audience Insights; Twitter Marketing: $79/mo: boost your performance on Twitter; Audience Insights: $696/mo: audience segmentation and profiling reports with social data. Tailwind tracks activity across Pinterest about your company, products, and competitors.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

Keyhole.co

JULY 9, 2023

Cons The platform does not provide native support for real-time social media monitoring and engagement features. MeetEdgar may have less robust team collaboration and workflow management capabilities than other social media tools. Sprout has enhanced team collaboration features for efficient social media management.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Sprout Social

JULY 17, 2023

But without a social CRM tool, that information stays isolated within marketing teams. The right social media management tool can unite teams around deep customer insights, cutting confusion and increasing collaboration. What is social CRM? Making moves today can put your brand ahead of the game tomorrow.

Social CRM 80

Social CRM Microsoft Collaboration Software 80

Convince & Convert

SEPTEMBER 21, 2010

Are you working with a team or collaborating with a client? • I know that different companies provide different amounts of historical data at the start of the campaign (another item I should have included – may need to do a follow up on this on my own blog later on as I get all this great feedback on items to include!)

Social Media 157

Social Media Radian6 Strategy SM2 157

Webbiquity SMM

DECEMBER 4, 2012

How can marketers make more productive use of their time on social networking sites? How can you make sure your company’s social media policy doesn’t run afoul of employment law? For example, useful tools for keeping a collaborative calendar include Google Calendar, Outlook, Basecamp and ZOHO.

Social Media 213

Social Media Resources Tips Policies 213

Convince & Convert

FEBRUARY 19, 2016

Little Bird helps you tap into the people, companies, and content on Twitter that are influencing the direction of your business. And you can intersect them with another report, say, on collaboration or on childhood nutrition or whatever the topic of another report you’ve run is. I use it all the time at Convince & Convert.

Influencer 60

Influencer Marketing How To Report 60

Webbiquity SMM

MAY 2, 2017

Web analytics tools are often all small to midsized firms will need to track their digital marketing performance—particularly when combined with marketing analytics dashboards that pull in data from social media accounts and other sources. But as companies grow, and produce more content, their needs may become more sophisticated.

Tools 201

Tools Sample Samples Marketing 201

Sprout Social

DECEMBER 20, 2022

Stay active on social media when your audience is most engaged or outside business hours—without you being there. Check social data in real-time across social media networks. Enhance team collaboration to boost productivity with workflows. With us, you can build stronger relationships and provide a responsive service.

Social Media 97

Social Media Tools Sentiment Small Business 97

Convince & Convert

AUGUST 25, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Starbucks the Most Dangerous Competitor to Facebook?

Facebook 144

Facebook Yahoo Collaboration Social CRM 144

Convince & Convert

SEPTEMBER 23, 2010

Succeeding on the social Web requires daily participation. Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership – it all takes time. But video blog posts?

Social Media 148

Social Media Strategy Energy Consultant 148