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For Social Business, Remember the 90-9-1 Rule

Webbiquity SMM

According to recent research from McKinsey , “companies that adopt social technologies can see a 50% increase in customer satisfaction, 48% increase in business leads, and 24% increase in revenue. Kim and Hinchcliffe provide an excellent survey of the current state of social business, and the concept of social business is spot-on.

Jive 186
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Make Your CFO a Social Media Fan

Buzz Marketing for Technology

All of that is a good start, but the results you need to justify your efforts will come by taking a holistic company approach. Collaborate with your customers. When you do that the results reported in a recent Jive report of over 2000 customers are outstanding. Results : 500,000 viral updates on company products.

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Where Most Got Social Business All Wrong, Including Me

Convince & Convert

Companies that want to become a social business for the sake of “becoming a social business” doesn’t make sense. Enterprise collaboration for the sake of enterprise collaboration is silly. Even before the book, I talked about the need for companies to start thinking about socializing their business.

Jive 134
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Clearstep Business Community : Clearspace: Clearstep

Buzz Marketing for Technology

Internal Collaboration Discover best practices in leveraging enterprise social software. Clearstep is a gathering place for Online Community and Internal Collaboration practitioners to interact, share best practices, and gain access to a much wider range of perspectives on common community and collaboration issues. Barry Tallis.

Jive 100
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The 3 Building Blocks of Social Business Evolution

Convince & Convert

It requires people to actually communicate — processes and governance models that help shape employee behavior online — and technology to facilitate collaboration across the organization. The foundation of a fully collaborative social business, whether for a small or large firm is the company’s most valuable asset, its people.

Jive 146
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27 essential social media manager interview questions (and answers)

Sprout Social

Communication and collaboration. How did you organize and collaborate with your colleagues to complete that project? Collaborating with stakeholders is a major component of most marketing roles so the ability to work cross-functionally is paramount. Experience working with these collaborators is a good sign. Goal setting.

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For Social Business, Remember the 90-9-1 Rule

Webbiquity SMM

According to recent research from McKinsey , “companies that adopt social technologies can see a 50% increase in customer satisfaction, 48% increase in business leads, and 24% increase in revenue. Kim and Hinchcliffe provide an excellent survey of the current state of social business, and the concept of social business is spot-on.

Jive 101