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7 Skill Sets for Nurturing Open Community

Convince & Convert

Your Open Community is your people who are bonded by what your organization represents and care enough to talk to each other (hopefully about you!) You Don’t Have to Own A Community to Build Community. Skill sets for a social organization. Collaboration. Open Community is a moving target. Conversation.

Skills 124
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Interview: EMC Does Social Media From The Inside Out

Adam Cohen

Recently I had a discussion with a client about doing social media “inside out&# – starting with leveraging collaboration tools and focusing on using social tools inside the walls before engaging customers. Many of our public bloggers, as example, honed their voice and refined their blogging skills on EMC|ONE before going public.

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Link Love Monthly: Best of September 2010

SocialFish

Technology is just a tool… but are you skilled with it? Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). 14 tips I Learned About Collaboration at Events from ECTC (Engage365). The Attention Stream: Keeping Your Market Engaged in a Constant Stream of Content… (ClickZ).

Analysis 165
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The Future of Community Management

Ignite Social Media

For example, CMs (both internal and external) may collaborate with Customer Service, Marketing, Communications, R&D, Digital, eCommerce teams. The deepest interactions with customers will occur more and more in brand-sponsored/hosted hubs built for specific topics and or specific brand community platforms.

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Interview: EMC Does Social Media From The Inside Out

Adam Cohen

Recently I had a discussion with a client about doing social media “inside out” – starting with leveraging collaboration tools and focusing on using social tools inside the walls before engaging customers. Suffice it to say that EMC|ONE is at the very epicenter of enterprise collaboration at EMC. Why or why not?

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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build community platforms around real communities of shared interest. And try more than one hosting platform to test out features. Work with practitioners and media makers to see how they can use their skills to solve your problems. Check out Twitter as a way to show a company’s personality.

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You Need These Roles on Your Social Media Team [Skills + Salaries]

Hootsuite

A social media manager is the generalist position—they know the ins and outs of each social media platform, the types of content to create, how to build a strategy, how to create content, and other basic skills for running a brand’s social media.

Skills 80