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White paper on Social CRM for associations

SocialFish

Who owns Social CRM? Making member management social takes teamwork. We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. Community management. To learn more, check out the whitepaper.

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What’s a social CRM going to do for my business?

Janet Fouts

According to Altimeter Group’s Jeremiah Owyang , social CRM will give businesses a way to really focus on listening to what their customers want and still have time to do business. “Jeremiah Owyang’s vision of Social CRM where products that we want will find us, will be realized.

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The 3 Building Blocks of Social Business Evolution

Convince & Convert

Building a social business is not so easy. It requires people to actually communicate — processes and governance models that help shape employee behavior online — and technology to facilitate collaboration across the organization. Change Management is the foundation of a Social Business.

Jive 146
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Is your association socially mature yet?

SocialFish

A community of customers supports each other, reducing support center calls. Anticipation of prospects and customers using Social CRM technology. Innovation of new products with customers using web collaboration. Supply chain is influenced by social data in real time. You know and track ROI]. (We’ve

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The Best in Social Media: Bees Awards Winners 2011

Mindjumpers

Best Use of Alternative Tools (Nominees): 180 LA (US): Best Social CRM: LBi London (UK). Best Marketing Within Social Games (Nominees): Grape (Russia). The project brought color to Brazil, France, the UK and India by galvanizing local communities to help paint schools, streets, homes and squares over a period of four weeks.

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2011 Q1 Review: SocialFish clients and work

SocialFish

Avectra –We’re working with Avectra on an ambitious project to explore the implications of Social CRM for associations. We’ve been consulting with them on Social CRM trends and applications, we held an in-person group discussion with association executives who are on the front lines of these changes.

Review 150
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The Nominees For Best Social Media Work – The Bees Awards

Mindjumpers

Tweet We have in earlier posts written about The Bees Awards; the first international social media award show. We’re in a collaborative partnership with Bees Awards and are following the competition closely. All marketing and communication professionals have been welcome to submit their work. Best Social CRM.