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Influencer Engagement: Finding a Fit

Waxing UnLyrical

In 2017, my organization, Goodwill Industries International, then a 115-year-old social enterprise; one of the oldest 501 (c)(3) nonprofit brands; the leading workforce provider in North America; and the #1 brand doing the most good by enso and featured in Fast Company Magazine – faced a pretty significant challenge.

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This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

Contact centers are traditionally very strong with telephone support so incorporating online social media into contact centers is certainly a challenge. There may be nothing more important however to developing a truly social enterprise than incorporating the contact centers in a meaningful way. The challenges abound.

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Social Pros 17 – Maria Ogneva, Yammer

Convince & Convert

The sooner that we start embracing social as not just the silo but as something that lives inside of everything we do, inside of our organizations, the sooner we’ll be successful. I can’t wait until social stops being a word, “social business,” “social enterprise,” and it’s just business.

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What is in a network access agreement?

Writtent Blog

Food for Futures is YWCA Darwins catering and conference facility social enterprise operating out of Barbara James House and is able to support the work of YWCA Darwin. Want more information?For When an indefinite pronoun serves as the subject of a sentence, you will often use a singular verb form.

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