Class, Hashtag and Social Enterprise

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Social Enterprise

Influencer Engagement: Finding a Fit

Waxing UnLyrical

JULY 18, 2019

In 2017, my organization, Goodwill Industries International, then a 115-year-old social enterprise; one of the oldest 501 (c)(3) nonprofit brands; the leading workforce provider in North America; and the #1 brand doing the most good by enso and featured in Fast Company Magazine – faced a pretty significant challenge.

Influencer

Influencer Engagement Fashion Retail

This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

JANUARY 4, 2010

Contact centers are traditionally very strong with telephone support so incorporating online social media into contact centers is certainly a challenge. There may be nothing more important however to developing a truly social enterprise than incorporating the contact centers in a meaningful way. The challenges abound.

Social Media

Social Media Engagement Class Social Enterprise

Social Media Informer

Influencer Engagement: Finding a Fit

This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

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