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Companies Are Using Social Media Data to Improve Customer Service

Socialmedia.biz

Companies are now using social media data – from sites like LinkedIn and Facebook – to match you to a call center agent that you’re likely to find enchanting. According to Afiniti, this method will result in increasingly satisfied customers and increased company sales. So, what’s the problem?

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What You Need to Know About the CCPA’s New Data Collection Law AB 375

Ignite Social Media

You may or may not have heard about the California Consumer Privacy Act (“CCPA”) and the new bill AB 375, but it’s a topic companies should be aware of. The California Consumer Privacy Act protects personal data of California residents. Does the CCPA and AB375 affect my company? When does my company need to comply?

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Stocks, Crypto, or Real Estate: Where to Put Your Hard-Earned Money

The Realtime Report

Stocks, real estate, and cryptocurrency are three investment classes that have seen a lot of activity in the last couple of years. To help you choose, here’s a quick survey on all three investment classes. Stocks, also called equities, are securities that give investors a certain share of ownership in a particular company.

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Tech Predictions for 2023

The Realtime Report

Expect to see a wave of innovations emerge from bear market conditions in 2023, as companies double down on building strong, scalable solutions, especially by leveraging AI and blockchain. We will also see a wave of M&A across finance and technology as legacy financial firms absorb crypto companies weakened by market conditions.

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Change or Die | Fast Company

Buzz Marketing for Technology

Fast Company. Connect with Fast Company. The companys top executives had invited the most farsighted thinkers they knew from around the world to come together in New York and propose solutions to some really big problems. Energy Efficient Servers See how HP Energy Efficient Servers can help your company save energy.

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Social Media Security Tips and Tools to Mitigate Risks

Hootsuite

In today’s busy world, it is all too easy for an employee to accidentally expose the company to threats online. It’s relatively easy for an imposter to create a social media account that looks like it belongs to your company. Privacy settings. People seem to be well aware of the potential privacy risks of using social media.

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Facebook Q3 Earning Report Lays Out Challenges and Focus

Socialmedia.biz

As Mark Zuckerberg laid out his company’s Q3 earnings report, he indicated the areas of struggle for the company in the year of legal and political related news headlines, and those struggles have had a financial impact on the company’s user growth. billion of its class A common stock, and net income at $5.1

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