Event: Customer Service Call Centres and Social Media
Laurel Papworth
MARCH 17, 2010
I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. And yes, the exception is when you want to play with the network and offer them competitions and campaigns. for 5.30 – 7.30pm. Australia: Corporate Social Media (6).
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