Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. The higher the volume, the more overwhelming it can be for your team, but a complaint management system helps your brand respond and engage with unhappy customers at scale.

Reputation 102

Reputation System Brands Knowledge Base 102

Small Business Mavericks

SEPTEMBER 20, 2012

One growing trend in mobile marketing is something called push notifications. A push notification is a message you can send through an app to a user’s mobile phone. But the notification differs from SMS, or texting, because it occurs within an app that the user has downloaded. These work well for a number of reasons.

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Notification SMS Mobile Trends 93

Almost Savvy

APRIL 22, 2010

I’ve recorded a short video demonstrating how to change how you receive these notifications from LinkedIn. The good news is, like most networking sites, we have the ability to customize how we’d like to receive information from our connections. If you enjoyed this post, make sure you subscribe to my RSS feed !

Notification 179

Notification LinkedIn How To Lijit 179

Pixlee

MARCH 21, 2022

It’s no secret Instagram is used by brands in a variety of ways beyond just sharing photos. So how should you approach Instagram customer service as a brand? Here are some tips to uplevel your brand’s Instagram customer service presence. . Place contacts for your brand and a link to your ecommerce website in your Instagram bio.

Instagram 74

Instagram Brands Notification UGC 74

Sprout Social

MARCH 13, 2017

For brands, accessing their social profiles at any time, from any place to stay engaged with their always-on customers is pivotal to their success. Today, we’re excited to announce that Sprout users can now configure push notifications on iOS and Android for all Facebook and Instagram message types supported in the Smart Inbox.

Notification 61

Notification Mobile Instagram Engagement 61

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. This is particularly useful for brands that want to track their social media presence, track competitors, and monitor customer feedback in real time. As you get better at monitoring, you’ll need customization options.

Industry 52

Industry News Google Brands 52

Sprout Social

FEBRUARY 18, 2020

It’s no longer enough to respond only to @mentions of your brand online. If that’s all you’re keeping an eye on, you’re most likely missing a variety of messages that only mention your brand by a variation of your name or shout out a product. Responding to customers has been shown to lead to stronger brand loyalty among customers.

Social Media 134

Social Media Strategy Brands Airlines 134

Keyhole.co

MARCH 30, 2023

These unresponded snippets float around and become a looming threat to your brand. On the other hand, your credibility boosts up if somebody mentions your brand and talks about the wow experience they had with you. That’s the best form of marketing every brand dreams of. What is brand monitoring?

Brand Monitoring 52

Brand Monitoring Reputation Brands Sentiment 52

Harp Interactive

APRIL 11, 2014

Blog Facebook Instagram Pinterest Social Media Marketing Twitter instant twitter notifications right hand column ads right hand rail ads social media Social Media Snapshot Twitter profile changes' A new [.] ( Read more. ).

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Notification Social Media Platform Twitter 323

Hootsuite

NOVEMBER 14, 2022

And brands… As you know, social media changes constantly. Creators and brands, this article is chock full of strategies for both of you. Bonus: Download a free, fully customizable influencer media kit template to help you introduce your accounts to brands, land sponsorship deals, and make more money on social media.

Social Media 112

Social Media Brands Tips Affiliate marketing 112

Sprout Social

APRIL 19, 2021

Why spend an afternoon on hold when you could simply Tweet or DM a brand with your questions? With an organized Tagging strategy, a streamlined inbox and clearly defined roles, brands can create a best-in-class customer service experience that leaves everybody satisfied. 3 ways to improve customer service with Tags.

Brands 122

Brands Team Issues Sentiment 122

Mindjumpers

JANUARY 10, 2013

Monitoring brand mentions, share of voice, sentiment etc. are the essentials of analysing what is being said about your brand online. But there is a dark side, which, until now, has been immeasurable, to the great frustration of social media analysts: Visual brand mentions. Measure visual brand mentions.

Brands 264

Brands Aggregator Curation Hashtag 264

Mindjumpers

AUGUST 31, 2012

Yet, brands are still trying to grasp exactly how to best reach their customers and community on the go. VenueSeen , a new monitoring tool, can potentially bring brands with a physical location, like coffee shops or shopping destinations, closer to their community. The number’s don’t lie , mobile is the future.

Tools 228

Tools Foursquare Brands Sentiment 228

Hootsuite

APRIL 17, 2020

Two-thirds of consumers prefer to use messaging apps to connect with brands. . Some brands are using Facebook Messenger to drive loyalty and sales. If you want to set your brand apart, this is a prime opportunity. It’s a great way to show your brand is caring and customer centered. Given that Facebook had nearly 2.5

Brands 145

Brands Facebook HootSuite Badge 145

Later

AUGUST 6, 2020

The feature can be used by brands, creators, influencers, and social media managers to spotlight positive comments, combat misinformation, answer FAQs, and more. They love your brand for a reason and if they’re happy to share, give them the spotlight! 4 Ways to Use Instagram’s Pinned Comments for Your Business. Launching a new product?

Comments 93

Comments Brands FAQ Instagram 93

Later

FEBRUARY 16, 2021

More than ever, brands are setting themselves apart on social media with creative campaigns — and seeing big results. In this blog post, we highlight 7 brands with awesome social media campaigns to inspire your content strategy in 2021: . UGC is a great way to humanize your brand. Spotify’s Data Storytelling.

Campaign 91

Campaign Social Media Brands Apparel 91

Social Media Strategies Summit

OCTOBER 3, 2019

It’s still early days for this social platform, but brands should be paying attention. In the past year, TikTok has tested and launched advertising options including in-feed native video ads, brand takeovers, hashtag challenges, and more. If Generation Z is a target demographic for your brand, the time to embrace TikTok has come.

Brands 114

Brands Meme Hashtag Campaign 114

Sprout Social

OCTOBER 19, 2023

It’s no stretch to say that reputation management is more important than ever for brands today. From shout-outs to call-outs, brands need a pulse on many channels to keep a clean reputation. Online reputation monitoring is how brands oversee and analyze their digital reputation. This includes specific terms and language.

Reputation 94

Reputation Sentiment Analysis Notification 94

Ignite Social Media

JANUARY 19, 2021

Live events provide a way for your followers to interact with your brand on a personal level and allow you to reach a larger number of people. Your followers may also get a notification when your event goes live, promoting a larger reach. You can discover and watch live videos from your Home timeline, notifications, search, and trends.

Eventful 205

Eventful Social Media Notification LinkedIn 205

The Realtime Report

MAY 22, 2023

It can be challenging for brands accustomed to working with slower systems. Push Notifications and Alerts Push notifications are a newer digital marketing channel that has shown to be a very efficient tool for user engagement, retention, and retargeting. To achieve this, you should set a realistic goal.

Platform 91

Platform Engagement Loyalty API 91

Oktopost

OCTOBER 28, 2019

If you don’t eat, sleep, and breathe marketing, the idea of building a personal brand online can seem trivial. If you want to engage with people online to talk about your company, your products, and the state of your industry, it makes more impact to back your words up with a credible personal brand. Carve Out Your Niche of Expertise.

B2B 69

B2B Brands Tips Notification 69

Sprout Social

MARCH 17, 2020

With the world’s attention focused on the emergence of the coronavirus, marketers are grappling with the role of their brands in this quickly changing landscape. Some brands, Sprout included , have opted to pause all regularly scheduled social content for the moment.

Features 98

Features Brands Library Team 98

Sprout Social

AUGUST 18, 2022

A secondary inbox where you can organize your messages and control notifications you receive. If you’re focused on building a personal brand , and you don’t directly sell products or use advanced analytics, then an Instagram creator account may be best for you. Choose a category that best describes your brand.

Instagram 112

Instagram Notification Influencer Data 112

Later

JUNE 2, 2021

With the WhatsApp for Business API, brands can use WhatsApp as a home for customer service chats, timely notifications, and product recommendations. With the WhatsApp for Business API, brands can benefit from automated responses to common queries (much like Facebook Messenger chat bots ) and provide customer service at scale.

API 116

API Notification Conference Report 116

Oktopost

JANUARY 14, 2024

In the fast-paced world of B2B social media management, efficient collaboration and smooth workflow processes are key to creating compelling and on-brand content that resonates with your target audience. Their teammate then gets a notification where they are alerted to add the content type when ready.

Collaboration 62

Collaboration Team Social Media Management B2B 62

Later

FEBRUARY 14, 2020

Instagram branded content tools may seem like a feature only mega-brands use, but trust us, it can be a real asset to your strategy, regardless of your following! . Ready to find out how to set up Instagram branded content tools for your business? What are Instagram Branded Content Tools? . We’ve got you covered!

Instagram 60

Instagram Tools Brands Content 60

Hootsuite

MARCH 15, 2021

If someone mentions your name in conversation, maybe your curiosity is piqued a little — but you should be more than a little curious when it’s your brand that’s getting Twitter mentions. Twitter mentions are a key way customers interact with brands on the platform. You will get a notification for each new mention your brand gets.

Twitter 145

Twitter HootSuite Notification Analytics 145

Ignite Social Media

JULY 16, 2020

Social media groups have become a popular way for communities to stay connected, and with the rise of branded Facebook Groups and LinkedIn Groups (along with new features), brands have new opportunities to connect with their audiences. Creating Branded Group Content. Laying The Framework for Your LinkedIn Group.

Groups 197

Groups Groups LinkedIn Tips 197

Danny WhatMough

SEPTEMBER 5, 2014

Snapchat adds push notifications for Stories. Car brand Acura lets you customise your own car all through Twitter Cards. Brands are really getting on board with Instagram’s new app – Hyperlapse. Want this in your inbox each week? Subscribe here. Facebook rolls out a new event ad unit. Facebook went down.

Notification 40

Notification Twitter HootSuite Apple 40

agora pulse

SEPTEMBER 18, 2019

It can help you foster stronger relationships with your audience while it simultaneously makes your brand more appealing (and more trusted) by new users discovering you. That fact drives most brands crazy because they have no control over this aspect. People love when brands share UGC. But is UGC worth all the effort?

UGC 89

UGC Brands Content How To 89

Sprout Social

AUGUST 17, 2022

Thing is, those engagements are invaluable to your brand. According to the Sprout Social Index™ , 60% of brands analyze their social data daily. These engagements include @ mentions , comments, #hashtags and keywords related to your brand. . Brands should track everything from shout-outs and reviews to questions and complaints.

Campaign 123

Campaign Social Media Tools Hubspot 123

Audiense

JULY 16, 2018

Consumers spend more and more time on these platforms and it’s only natural that brands want to be there as well. High availability: once programmed, chatbots can run many conversations simultaneously, so brands can offer unlimited service 24 hours a day. Christos Pittis. Michael Andrew Jones. Peter Trapasso . Stephen McRand.

Brands 101

Brands Startup Influencer Hubspot 101

Later

JULY 8, 2020

Starting today, you can find free, on-brand stock photos with Later’s new Unsplash integration. It’s 100% free for all Later users — just sign in to the desktop app to start browsing for on-brand stock photos for your business! How to Build an On-brand Feed with Stock Photos. Browse images relevant to your brand by keyword.

Brands 60

Brands Library Feed Feedly 60

Buffer Social

SEPTEMBER 20, 2023

Reply to notifications on all platforms It’s important to reply to people who are engaging with you on social media. Here are some suggestions for what you should be monitoring on social media: Brand or company monitoring Your name or your brand’s name (e.g., Buffer) Any variations of your brand’s name (e.g.,

Social Media 93

Social Media Notification Social Media Management Metrics 93

Sprout Social

FEBRUARY 19, 2024

AI automation has revolutionized how brands approach their business and marketing strategies. The tool enables you to analyze social listening data—up to 50,000+ messages a second and up to 600M+ messages a day— so you can automatically sift through billions of data points and get key brand insights within seconds.

Strategy 102

Strategy Sentiment Patterns Marketing 102

Hootsuite

SEPTEMBER 14, 2023

By tuning in to the conversations that your target audience is having–both about your brand and the broader topics in your industry–you can gain valuable insights into how they think, what they care about, and what motivates them. Ability to target influencers or brand advocates. Social media intelligence could be the answer.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Pixlee

JULY 27, 2020

Social media engagement is a critical indicator of health for community-driven brands. And with more people using social media to connect with brands than ever before, social media engagement should be increasing, right? But as volume increases, so does the need to stand out from other brands. And it’s working.

Engagement 56

Engagement Social Media Brands UGC 56