article thumbnail

The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

They need brands to provide quick and effective solutions to their problems. 51% of Memorable Brands Respond to Customers According to the 2023 Sprout Social Index, over 50% of brands that stand out on social media respond to their customers. Jay Baer created a brand-new report of this key data. Image via Khoros 9.

article thumbnail

Employee advocacy stats to secure C-level buy-in

Sprout Social

Decision makers want to see proof of success and the measurable benefits your company will gain by launching a brand amplification program. Keep reading for statistics on employee brand advocacy that will grab the attention of multiple leaders across your C-suite. Take IT software company Ivanti.

Buy 93
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

50 Amazing Mobile Marketing Statistics That Will Move You to Action

Writtent Blog

We’ve curated 50 of the freshest mobile marketing statistics to inform you, as well as some analysis and action items to inspire your strategy: Mobile Marketing Statistics on Global Trends. Mobile Marketing Statistics on Technology. 71% of smartphone owners have used their device to research branded products or services.

article thumbnail

12 Solid Stats Surrounding Social Networking (Plus Four  Timely Tips)

Webbiquity SMM

Here are four recommendations based on a dozen social networking stats and facts from recent research, customarily curated with a little alliteration. Most consumers prefer to interact with brands by email. Just 3% say they communicate with brands using Twitter. ( Just 3% say they communicate with brands using Twitter. (

article thumbnail

Five content marketing tricks of a great social media consultant

Sherrilynne Starkie

Using curated content in social media brings many benefits, but it can take a lot of time searching for relevant, quality stories to share. These services provide daily updates on the topics of interest and have share buttons built right in to make curation almost effortless. The statistics speak for themselves.

article thumbnail

7 Surefire TikTok Marketing Strategies That Get Results 

Ignite Social Media

Brands have got to listen, TikTok is staying. And yet, in spite of that, many brands are still hesitant to join. But with the growing influence of video content, at Ignite Social Media, we believe that most brands need to be taking a hard look at the platform. It’s not going anywhere. Understand the TikTok Algorithm.

Strategy 175
article thumbnail

How to Prepare Your Brand to Get the Most Out of BFCM in 2020

Pixlee

Two of the most important days for any brand are quickly approaching – Black Friday and Cyber Monday (BFCM). To get the most out of this shopping holiday, you need to prepare your brand. To that end, here are a few tips you can use to properly prepare your brand and get the most out of BFCM this year. Get Started Early.

UGC 60