Nuggets from Social Media workshops as of late. : Community Group Therapy
Buzz Marketing for Technology
JULY 7, 2008
4) None of the following are community platforms: Wikis, Blogs or Forums. These are not platforms…these are implementations on top of platforms. To me, this is why this isn’t a fad - but genuine change in the customer interaction model (user to user, user to brand and brand to user).
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