DigitalPR Chat #1 Content and KPIs
Proactive Report
FEBRUARY 7, 2016
A2: Of course there are KPIs for PR, e.g. share of voice, brand sentiment, influencer relations. Q3: How should brands be setting KPIs? Any brand that links content to real biz results has good KPIs. A community of fans has value – they can serve other fans, but you have to quantify that support in $ terms.
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