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29 Best Social Listening Tools To Stay Ahead Of Competition

Keyhole.co

On top of publishing and analytics tools, Agorapulse offers basic social media listening features like brand mention monitoring on Facebook, Twitter, Instagram, and YouTube. Pro: Agorapulse offers some unique collaboration features like the ability to label important posts or assign a post to a teammate. Contact for pricing.

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Drive authentic connection at scale with a sophisticated listening solution

Sprout Social

Before the proliferation of social media, brands sought these insights through a variety of different tactics: surveys, focus-groups, shop-alongs. As you and your team uncover inspiration for content, everyone can easily produce drafts and collaborate on post creation—or even take advantage of the moment and publish right away.

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19 Hootsuite alternatives for your brand in 2024

Sprout Social

Which means you need a tool that enables collaboration between your teams—ideally with AI capabilities to speed you up too. The calendar also enables seamless collaboration with in-calendar notes, content placeholders, drag-and-drop functionality and Approval Workflows that enable internal and external stakeholder reviews.

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Top 5 Online Reputation Management Tools For Transforming Any Crisis To Opportunity

Keyhole.co

In addition to review management, Birdeye offers a range of other features including social media marketing , customer surveys, and business listing management. Birdeye’s customer survey feature lets you collect feedback from customers and gain valuable insights into their experiences.

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The 21 Best Sentiment Analysis Tools in 2020

Keyhole.co

On top of sentiment analysis, Keyhole also offers influencer tracking, event monitoring, and market research capabilities. Con: Keyhole is a focused social and brand monitoring tool, so it doesn’t offer some of the deep text mining features of enterprise-level solutions—which aren’t needed by the majority of marketers.