Be Nice When You Say Bad Things Online
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APRIL 24, 2014
Companies like Bazaarvoice (and other competitors) have really matured the space over the past ten years. Going back to 2008, I would often quote a line I had heard from Bazaarvoice about their data on consumer reviews. For example, phrases like ''I''ll be honest'' and ''I don''t want to be mean, but.'' bazaarvoice.
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