Bank Transfer Day

Laurel Papworth

One woman, Kristen, got miffed with banks and created Bank Transfer Day, November 5th 2011 which led to 600,000 people changing their bank to a credit union, 16% of business loans shifting to Mutuals/Credit Unions. The Banking industry is dead in the same way as Media is dead.

How to Market Banking to Gen Y

Idaconcpts

Despite stepping up their marketing efforts, investment companies claim that they cannot get the attention of Gen Y. Last but not least, showing how to market banking/investment to Gen Y. – Gen Y Leads the Online Banking Pack.

Complete Guide to Social Media for Banks & Financial Institutions

Sprout Social

Looking at the banking and finance industry in particular, nearly half (46.4%) of incoming messages require a response. Before we dive in to some of the compliance and regulations that apply to banks, credit unions and so on, we should note this is specific to US-based financial institutions.

This Chart Explains the Reachpocalypse and Why Facebook is Laughing All the Way to the Bank

Convince & Convert

Facebook organic reach for business pages is plummeting, and will drop even further because Facebook is a public company that has fiduciary responsibilities to their shareholders to maximize returns. Facebook is the largest voluntary, non-religious organization in the history of the world.

How to Build Stronger Bonds With Your Community

Convince & Convert

It’s no small secret your online community and your loyal customers within are your company’s greatest asset. While a customer may be happy with their one-time experience with your brand, what’s going to make them a lifelong community member? Image via BigStockPhoto.com.

Think Open Community Doesn’t Really Exist? Read This.

SocialFish

I know there’s already been lots of talk about Open Community , but having just read it, I can’t help but share what I think is a spot-on example of open community as Maddie and Lindy talk about it in the book. Tags: From the Trenches Open Community

The 2011 #Nifty50 Top Twitter Men Reprise

Webbiquity SMM

It takes a community to build a community. So much of building a community requires understanding people and engaging with them. Now you may wonder, “ How do we build a community? Senior Analyst at Forrester ( @TomGrantForr ) “You don’t build a community.

5 Social Media Tips for Social Good Companies That Will Get Your Message Heard (In Less Than 10 Minutes Per Day)

SocialFish

Here are 5 quick tips that you can easily implement today to get your company dominating on social media (if you want even more tips, check out our book with over 80+ pages of social media advice for social good companies )…. “I don’t have time for social media.”. “I

5 Social Media Tips for Social Good Companies That Will Get Your Message Heard (In Less Than 10 Minutes Per Day)

SocialFish

One way to easily find great content to share with your company’s followers is to follow your own employees, partners, and volunteers on social media. respond to your community members, and to engage with other organizations and industry influencers.

Making the Leap: Why Companies Struggle with Social Media

Adam Cohen

How many people at your company are trained, equipped and empowered to talk to customers? How many customers does your company have? No doubt the numbers stack up in a heavy ratio against people inside the company that are trained to engage them.

8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Well, every company does it differently, but let’s look at corporate vs personal voice when dealing with negative comments. Law as bullying tactic rarely works, it just incenses the community.

Paywall for News.com and Online Community Social Media

Laurel Papworth

As tomorrow is an historic day – The Australian and other news.com sites move behind the paywall – what WILL we pay for, what SHOULD we pay for and what OTHER revenues streams are being missed by News.com refusal to build online communities around their content?

7 Places Bloggers Can Get Design Work Done (Without Breaking The Bank)

ProBlogger

Alternatively, you can post your job and budget and receive applications from oDesk’s freelance community. Some members of the design community also believe that spec work is unethical, because the designer may or may not be compensated for their effort.

Social Pros 24 – Shawn Morton, JPMorgan Chase

Convince & Convert

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. We actually partner with a company called North Social that does Facebook tabs.

Clearstep Business Community : Clearspace: Clearstep

Buzz Marketing for Technology

Online Communities Build, manage and measure your community successfully. Clearstep is a gathering place for Online Community and Internal Collaboration practitioners to interact, share best practices, and gain access to a much wider range of perspectives on common community and collaboration issues. Take a moment to customize your profile so its easier for people to find out more about you, and then browse the online community or internal collaboration space.

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Top 5 Social Media Password Security Mistakes

Ignite Social Media

Online banking and cloud storage websites are where people feel they need to be extra secure, but what about the accounts you access at work? Did anyone who worked on the account leave the company? source. Keeping online accounts secured is a major priority in the digital world.

Humanize in Action: great social media is possible even in a regulated industry

SocialFish

Can a bank be a social business? Hear how TD Bank does it in this great BlogWell video. TD Bank Group: Becoming a Social Business: Connecting TD Customers & Employees — presented by Wendy Arnott from SocialMedia.org on Vimeo. The answer is yes.

My Two-Step Secret to Making LinkedIn Your Beeyatch

Waxing UnLyrical

Once installed, any time you get an email from someone (or send one), it will pull up their company info and – get this – LinkedIn + social info as well. Career Development Community Reputation Management Social Media Social Networks linkedin rapportive smart networking

How to Customize your Facebook Page

Mindjumpers

Almost every modern company in the world has made the big decision; should we be on Facebook or not? Most of them said yes, and some of them without thinking of the consequences. This blog post provides you with some quick guidelines on what to remember when having a Facebook page.

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13 Twitter Hashtags to Follow for Nonprofit and Charity Updates, Events and Inspiration

SocialFish

Since the bail out of the banks and the controversy surrounding major companies like Walmart, social media has become a platform for accountability demands. Fundraising – Twitter has become a major source of marketing for companies, but especially small businesses.

From Shared Databases to Communities of Practice: A Taxonomy of Collaboratories

Buzz Marketing for Technology

From shared databases to communities of practice: A taxonomy of collaboratories. From Shared Databases to Communities of Practice: A Taxonomy of Collaboratories. The types are: Distributed Research Centers, Shared Instruments, Community Data Systems, Open Community Contribution Systems, Virtual Communities of Practice, Virtual Learning Communities, and Community Infrastructure Projects. Community Data Systems. Virtual Community of Practice.

Get Ready for the Bots – on Facebook Messenger

Mindjumpers

Well, eventually, every major company in the world will have an account, which will be a first port of call when contacting their company. Besides banks, what other markets will benefit from this? Facebook Messenger was released 5 years ago and now has over 900 million users.

B2B Testimonials: Seven Things to Do When Clients Won’t (or Can’t) Talk

Webbiquity SMM

Online shopping sites host reviews of products and sellers, and Angie’s List built an improbable business on ratings of household services companies. For example, every bank hires security consultants to test its systems.

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Tyndall Federal Credit Union

SocialFish

Credit unions that have this designation can offer additional banking services to their customers. Members of the credit union become eligible for grants and low-interest loans from the community development loan fund.

How to Listen to Social Media Conversations for Your Best Content

Ignite Social Media

Social listening is essentially monitoring and searching within social communities to see what’s being said about your company/industry/competitors and other relevant topics of interest. As a community manager at Ignite, monitoring social conversations is second nature, but I’ve noticed that’s not the case for many brands. Here’s an example from our client, Altar’d State’s, social communities. What is your community not-so-interested in?

Wright-Patt Credit Union

SocialFish

A credit union is a kind of financial institution that provides its clients with traditional banking services. This is how most of the large credit unions started, through a small group of people in a company. In this regard, credit unions are non-profit organizations, unlike banks.

Launching a SMAC!Down: Sock Monkeys Against Cancer

Waxing UnLyrical

monkey, one will be given to someone with cancer (model to go into action the minute the company can financially sustain it). as a socially conscious, for-profit company. Community Building Events Guest Posts Philanthropy jennifer windrum leslie lehrman lung cancer SMAC!

Is the Financial Services Industry Poised for Market Disruption?

SocialFish

At one point in time, when you opened a new account at your local bank, and the expectation was that you’d stay awhile. Back then, being a bank customer often meant you would be a customer for life. Leaving a bank was difficult. drive mobile banking more than ever.

7 Ways to Lighten Up Your Marketing and Generate Conversation

Convince & Convert

Show Empathy: The Truth is Funny Connect on an emotional level by tying your company and offering to a real human challenge that your prospect has. In 2012, I wrote about a supply-chain management software company called Kinaxis. Show them that you are a different kind of company.

Rockyou fined and social media implications

Laurel Papworth

Online social gaming company, Rockyou with 32 million gamers, and $129,000,000 of funding, got fined $250,000 for revealing the usernames and passwords of their online community members, and putting at risk their webmail (Gmail, Yahoo etc) accounts.

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How to Find Your Social Voice and Help Others Do the Same

Convince & Convert

Michele Wingate , Social Media Manager for American Family Insurance , joins the Social Pros Podcast this week todiscuss building lasting relationships on social media, complying with federal marketing regulations, and developing an internal community to support employees in social media.

7 Levels of Social Media Engagement

Laurel Papworth

LinkedIn is blocked because someone mentioned someone once found a job on this online community. Youtube is only accessible via company mobile phones and only because IT didn’t realise everyone would get around the computer firewall blocks by using their mobiles.

Travis Credit Union

SocialFish

A few years ago, nobody understood much about credit unions or the products they offer, but now, they have become large financial institutions that can be compared to banks. Online Banking. ?. ?. ?. ?. Mobile Banking. ?. ?. ?. ?. ?. Access to the 24-hour Phone Banking.

Get Ready for the Bots – on Facebook Messenger

Mindjumpers

Well, eventually, every major company in the world will have an account, which will be a first port of call when contacting their company. One industry example is how bots will almost certainly change how banking works for the consumer, replacing an app or web-based system with a dialogue with a machine that is able to understand your every need. Besides banks, what other markets will benefit from this?

How to Use Facebook for Business and Marketing

Techipedia: Tamar Weinberg

In fact, you’re likely spotting the shift; instead of companies posting their URLs on television commercials, they’re asking their followers to join them on Facebook. If you are officially representing your company, you’d want to create an Official Page.

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Facebook: Iceland Constitution and Gov 2.0

Laurel Papworth

The main online community Facebook – and other social networks such as Twitter, YouTube, Flickr and Livestreaming – have been appropriated for the Icelandic Government’s communications channels to it’s own people. iceland metagovernment online community social network

Crowdsourced Funding: How to ask for $75K but get $1.5million

Laurel Papworth

How does one build a community that will give money to a project? Kickstarter is an online community where you put up your project that you need funding, in this case to make a new dock for the iPhone. The community then decides to put money in, if the project is worth it.

Listen Smarter: How to Balance Proactive and Reactive Listening on Social

Convince & Convert

Companies have listening all wrong, for the most part.” Citi offers a huge range of services: consumer banking, business and enterprise banking, government banking, and so on. Frank Eliason, Citi @frankeliason.

Civic Crowdfunding vs Tax – Collaborative Government #Gov2

Laurel Papworth

peer to peer banking. No Gov – complete Big Society community activism. Education let’s us down… Warning: This version of social media and online community call to actions is so far to the Right that it becomes Left again.

How Are Serious Games Reinventing Businesses?

Buzz Marketing for Technology

When I’m playing Scrabble with my wife on a Saturday night, we’re just enjoying the company and the time together, and there’s nothing really serious about it. Prospects can compare their opinions individually and/or as a team with recognized thought leaders from the company or the industry.