Laurel Papworth

APRIL 26, 2011

How do you respond to a negative comment in an online community, on Facebook? Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative criticism in social networks, but assessing the situation and the potential positive vs negative outcomes of responses is a skill that comes from experience.

Communities 112

Communities Comments Badge Airlines 112

Laurel Papworth

APRIL 13, 2010

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. SMS other social networks are built on SMS revenues such as SMSFun. Collectibles buy an account and get special badges like the Pro badge above. Two, how can Twitter make money?

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Twitter API Badge SMS 99

Laurel Papworth

NOVEMBER 22, 2009

We look at Freemium revenue in social networks and online communities including asking that: if freemium is the business model of giving it all (or most) of the services away for free , how can you then charge for it? Monetizing social networks. Social Media Monetization: Craigslist hits $100m (2).

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Social Media Social Networking Flickr Vimeo 98

Kikolani

NOVEMBER 29, 2010

Deborah is the conference director for Blog World Expo, as well as a professional blogger and social media enthusiast. Her blog, Kommein , covers blogging, business, community management, social media, and more. Her latest posts include Nonsensical , Community Networking Meme , and Beware the Devil’s Hug.

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Blogger SEO Consultant WordPress 168

Laurel Papworth

APRIL 9, 2010

If you move that into personal attacks – continually identifying e.g. pointing the finger and naming a person – you will find that you create a negative community with negative comments and a negative tone. People can also be bullied online by groups of people such as class groups or collective members of an online community.

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Case Study Study Blogger Communities 104