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8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Well, every company does it differently, but let’s look at corporate vs personal voice when dealing with negative comments. Law as bullying tactic rarely works, it just incenses the community.

22 Twitter revenue streams – monetizing tweets

Laurel Papworth

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. Expansions and upgrades Twitter’s not World of Warcraft so this is a bit harder. Collectibles buy an account and get special badges like the Pro badge above.

Freemium Revenues: Social Media Business Podcast

Laurel Papworth

We look at Freemium revenue in social networks and online communities including asking that: if freemium is the business model of giving it all (or most) of the services away for free , how can you then charge for it?

Cyberbullying and blogs – a case study Mumbrella

Laurel Papworth

Note to bloggers: if you point out fallacies in the way companies do marketing, PR and so forth, you can have pretty intense debates. People can also be bullied online by groups of people such as class groups or collective members of an online community. What is a cyberbully?

Women in Blogging: 125 Fearless Female Bloggers

Kikolani

Her latest posts include A Review of the Freelance Writer’s Guide to Finding Work When Bills Are Due , Change the Future of the World , and a Freelance Writing Guide: Ten Steps, Tons of Resources. Allison is a freelance writer and blogger for Blog World Expo.