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How Atlassian uses Sprout to enhance Social Media ROI

Sprout Social

I spoke with Loren Siegel Atlassian’s Community and Social Engagement Senior Team Lead to learn how Sprout helps her team execute premier social customer care, boost team productivity and understand their audience to craft better community connections. Atlassian started using Sprout Listening in 2019.

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Post Performance Report: Brands transforming social customer care

Sprout Social

One of the most impressive things about Chewy’s care strategy is that they refer to all of their customers’ pets by name, like in this response to a user on X (formerly Twitter). Jira by Atlassian: Your new work BFF just entered the chat Jira’s social customer care persona might be described as “your work BFF.”

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Meet Team Sprout: Shweta, Senior Software Engineer

Sprout Social

I am responsible for gathering data from the social networks (Facebook, Twitter, Instagram, LinkedIn and Google+) and importing it into Sprout’s platform so our customers have the data they need to view and engage with social messages. I’m a Senior Software Engineer on the Data Ingest squad.

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Grow Your Wiki

Buzz Marketing for Technology

Luis Suarez posed an excellent running summary of my talk this morning on Twitter. Luis’ main Twitter account is @elsua ; the summary is on his conference specific account @elsuacon ). 21 days of wiki adoption. advertising. Barack Obama. better meetings. BlackBerry. boris mann. change management. citizen journalism. Clay Shirky.

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Though to be honest, given the “But does Twitter have a business use&# questions, the audience weren’t quite ready to make the work place a fun and social environment. Atlassian Confluence wiki karma. Twitter: Reputation Management in Social Networks (18). Mores the pity. Buddypress forum karma points.

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The ABCs of Startup Marketing

Justin Levy

Recently Mike Volpe, VP of Marketing at HubSpot spoke at Atlassian Starter Day in San Francisco about startup marketing. As any good marketer would be, Mike can be found all over the web on his personal blog , the HubSpot blog , Twitter , Facebook , and LinkedIn , just to name a few.

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