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How Social Listening Paves the Way for a Winning Social Strategy

Oktopost

Joining the Radically Transparent podcast is Sarah Emmott, Head of Brand for Work Management by Atlassian , one of Fast Company’s “Most Innovative Companies in the Workplace”. In the B2B world, social listening is an essential practice for B2B organizations that want to create an effective B2B social strategy.

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Employee engagement: how to keep workers engaged in a meaningful way

Sprout Social

Read Glassdoor reviews and pay attention to your online reputation. As noted by research from Atlassian , encouraging teamwork results in more productivity and better ideas on behalf of employees. Incorporate your employees as part of your marketing strategy (think: employee spotlight posts). Try out team-building activities.

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Social standing, trust, reputation and leadership. Over time we gain “points&# – usually unspoken but now declared through badges and measurable behaviour – and that gains us trust and reputation. Atlassian Confluence wiki karma. Twitter: Reputation Management in Social Networks (18).

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Boutique Agency Experts Offer Tips on Finding Success on Social

Sprout Social

They often don’t have a well-known name to rely on to back their reputation, nor large budgets or a team with diverse skillsets. Rebekah Radice: Project Manager – Atlassian JIRA. Small agencies are not immune to big challenges. For our own website, we use managed hosting and a trusted web developer. CRM – Hubspot.

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Social customer care is a team sport—are you all in?

Sprout Social

Atlassian , for example, utilizes Sprout’s Tagging capabilities to quickly assign tasks to the right teams and always keep conversations with customers moving. Stronger risk management: A shared social customer care platform also helps brands mitigate reputation risk because all teams get the full view of what’s taking place on social.

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