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How We’re Reorganizing 216 Articles in Our Help Center

Buffer Social

Throughout the days, months, and years, our Help Center, where we keep up to date articles about Buffer for our customers, had become just that. There’s just too much, and the content has started to become less and less reflective of Buffer: the product it is meant to support. That’s the problem, though. Simple as that.

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Creator Productivity: Practical Advice for Improving It

Buffer Social

In this article, we’ll dive into some of our (and other creators’) top recommendations for boosting productivity so you can effectively grow your social media accounts. ” Although you can’t force productivity onto creativity, you can improve other parts of the process of publishing your content.

Products 106
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Is it an ad or an article? Going native!

Sherrilynne Starkie

On nearly every publication tested, respondents identified native advertising as an article. . As long as the article meets the informational need of the reader, the fact that it’s paid for shouldn’t be an issue.

Survey 150
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How To Avoid Product Feature Creep

WebInKnow

Last week, my article about product simplicity (or, more commonly, product complexity) generated a bunch of reactions on my social feeds and email inbox. It turns out I’m not the only one frustrated with bloated software and gadgets with way too many buttons.

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How our Support Team Contributes to Product Launches

Buffer Social

A product launch can generate a lot of conversations with our customers. We want to be ready to handle that ticket volume, quickly answer any questions about any nuance of the new feature, and effectively channel feedback to the product teams that built it. There's lots of excitement and a lot to celebrate.

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Can Twitter Lists Really Improve Your Productivity? They Sure Can!

agora pulse

But did you know how much a Twitter list can help your productivity? In this article, you will get ideas for the types of Twitter lists you can create, see how to use lists to build your authority and brand, and where you can find out who is putting you on a Twitter list and how to take advantage of it. Quick answer: A LOT.).

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How (and why) a tech company shifted their social strategy from product- to community-focused

Sprout Social

About a year after BentoBox invested in organic social media by hiring a social media manager, we shifted from a product-driven strategy to a community-driven one. You may be thinking, “How does a product-driven technology company implement influencer content?” Community is a vague word though. What does it all mean?