Podcast 385 - How to Deliver Insanely Great Customer Service

Engaging Brand

How to create customer loyalty. This week's The Engaging Brand podcast covering social media , business ideas and brand marketing tips , is ready to download.

This Week in Social Media – 4/17/2013

Social Media Marketing

Good and bad customer service interactions affect brand loyalty (as we''ve long known); disaffected customers will be more vocal about their experiences than those with good experiences. Facebook is talking to Apple about an iOS version of its Home software.

Trending Sources

Making Data Relevant: The New Metrics for Social Marketing

mashable.com

A good social media campaign might manifest itself in increased brand scores or customer loyalty and will impact the lifetime value of the customers more than the immediate transactional metrics.

HOW TO: Activate Your Brand's Super Influencers

mashable.com

Home Social Media Business Entertainment Tech Web Video Dev & Design Apple Mobile Social Good Jobs Business News Advertising & Marketing Small Business Advice Career Development Money & Finance Business Apps Now Trending : The Future of Social Media Parenting [COMIC] November 12, 2010 Ben Straley View Comments HOW TO: Activate Your Brand’s Super Influencers email share email share Do you like this story? Thank them for their loyalty, and generally praise them.

How PR Pros Are Using Social Media for Real Results

mashable.com

Home Social Media Business Entertainment Tech Web Video Dev & Design Apple Mobile Social Good Jobs Social Media News Twitter Facebook Foursquare YouTube MySpace Google Microsoft Humor & Culture Now Trending : HOW TO: Score a Job Through Facebook March 16, 2010 Christina Warren View Comments How PR Pros Are Using Social Media for Real Results email share email share Do you like this story? View More » Tech Retaliation: Apple Sues Motorola Over.

How to Get the Biggest Bang for Your Time Online: A Look at.

Saying It Social

Pingback by Premium SnugGuard Reversible Magenta/Black Neoprene Sleeve for the Apple iPad with GoGroove BassBuds – Snugly Guards your Apple iPad, With Zippered Accessory Pocket | Apple On The Longtail | May 1, 2010 | Reply [.]

Cube Conversation: We talk social media/digital engagement with.

Gemma Went

Apple/Google/Amazon will commercialise news again and this will level the playing field for participants. Generation Y will continue to be peer oriented and reject ‘brand loyalty’ if it doesn’t engage with them on their terms.