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Podcast 385 - How to Deliver Insanely Great Customer Service

Engaging Brand

How to create customer loyalty. This week's The Engaging Brand podcast covering social media , business ideas and brand marketing tips , is ready to download.

This Week in Social Media – 4/17/2013

Social Media Marketing

Good and bad customer service interactions affect brand loyalty (as we''ve long known); disaffected customers will be more vocal about their experiences than those with good experiences. Facebook is talking to Apple about an iOS version of its Home software.

Making Data Relevant: The New Metrics for Social Marketing

A good social media campaign might manifest itself in increased brand scores or customer loyalty and will impact the lifetime value of the customers more than the immediate transactional metrics.

HOW TO: Activate Your Brand's Super Influencers

Home Social Media Business Entertainment Tech Web Video Dev & Design Apple Mobile Social Good Jobs Business News Advertising & Marketing Small Business Advice Career Development Money & Finance Business Apps Now Trending : The Future of Social Media Parenting [COMIC] November 12, 2010 Ben Straley View Comments HOW TO: Activate Your Brand’s Super Influencers email share email share Do you like this story? Thank them for their loyalty, and generally praise them.

How PR Pros Are Using Social Media for Real Results

Home Social Media Business Entertainment Tech Web Video Dev & Design Apple Mobile Social Good Jobs Social Media News Twitter Facebook Foursquare YouTube MySpace Google Microsoft Humor & Culture Now Trending : HOW TO: Score a Job Through Facebook March 16, 2010 Christina Warren View Comments How PR Pros Are Using Social Media for Real Results email share email share Do you like this story? View More » Tech Retaliation: Apple Sues Motorola Over.

The Time for Location-Based Marketing Is Now | Spin Sucks

Spin Sucks

The study was conducted by Forrester to show that only 4 percent of Internet-using adults use Foursquare and, of those people, only 1 percent check in to a location at least once a week. I love using Foursquare and I expect to see its use skyrocket in the near future.

Five Social Media Trends To Watch in 2011

While true that only 4% of the Internet population is using location based services (LBS), there’s no question that Foursquare and Gowalla were media darlings this year. Stephanie Schwab:Socialologist When thinking about gaming, think about loyalty.

Top Five Stories for Week Ending August 27, 2010 | Spin Sucks

Spin Sucks

Building Customer Loyalty. MarketingProfs has 10 tips for building customer loyalty during a recession, but we think the content works no matter the economy.

How to Get the Biggest Bang for Your Time Online: A Look at.

Saying It Social

Pingback by Premium SnugGuard Reversible Magenta/Black Neoprene Sleeve for the Apple iPad with GoGroove BassBuds – Snugly Guards your Apple iPad, With Zippered Accessory Pocket | Apple On The Longtail | May 1, 2010 | Reply [.]

Your Leadership Brand | Spin Sucks

Spin Sucks

You simply can’t buy engagement, commitment, or loyalty, even when you buy an employee’s time.

Cube Conversation: We talk social media/digital engagement with.

Gemma Went

Apple/Google/Amazon will commercialise news again and this will level the playing field for participants. Generation Y will continue to be peer oriented and reject ‘brand loyalty’ if it doesn’t engage with them on their terms.

Does Your Company Have a Skunkworks Team? | Spin Sucks

Spin Sucks

The other part of this is employee loyalty. If you are giving your staff the impression that their creative ideas are truly shaping the company it will build a loyalty that a paycheck just can’t.

The Four Elements of Online Marketing | Spin Sucks

Spin Sucks

If they are comfortable enough to comment with you the loyalty is already getting stronger.

Use Gen Y Stereotypes to Your Advantage | Spin Sucks

Spin Sucks

And many of us spent much of our careers in a relatively stable working environment, where institutional loyalty-and the collegiality it permits, was a given, and even the top producers knew how to leave a marble or two on the table.

Social Media Strategy: Grow Sales, Build Brand, or Both? | Spin Sucks

Spin Sucks

Maybe I’ve become too cynical, but I am inherently distrustful of people who swear brand loyalty.