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Best Social Media Monitoring Tools

Bill Hartzer

BuzzLogic is a social branding company that focuses on digital media that utilizes an ad platform that is driven by social media analytics. Using a proprietary conversational analytics engine, Buzzlogic helps its customers understand the mindset of the most influential players in a particular industry.

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9 Criteria for Selecting a Social Media Monitoring Tool

Webbiquity SMM

Certainly, not every comment requires an immediate reply, but when a customer or prospect has a question or issue, response time matters. The financial question needs to be directed to your CEO or CFO; the user issue to customer support; the enhancement idea to product management; and the product review to marketing.

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Social Media Strategy: 10 Experts Reveal Their Secrets

Viper Chill

The best performing content is content that jives with the Digg audience, so you really need to study out what has performed well on the front page for weeks, if not months. One of the most important tips for a new blog is to have patience and to watch web and social media analytics closely for both progress and opportunities.