Janet Fouts

FEBRUARY 11, 2013

Some are analytical thinkers and know how to extract ROI from a stone. Others do everything from moderating forums and Facebook pages, T witter engagement and influencer outreach to creating e-books and blogging for the company. The one indisputable thing I can say about community managers is; they’re a diverse group.

Communities 141

Communities Content Jive Meme 141

Bill Hartzer

MAY 26, 2010

Facebook and Twitter are some of the main outlets for social media, but there are numerous types of social media like blogs, wikis, forums, chat rooms, etc. You can also measure and track engagement while determining which conversations in chat rooms, forums, etc.

Cymfony 152

Cymfony Social Media Tools SM2 152

Webbiquity SMM

MARCH 23, 2011

The best also monitor message boards and forums, easy to overlook but critical particularly for niche b2b products and services. For example, a discussion of the latest developments in aerospace composites is probably more likely to happen on a niche engineering forum than on Facebook. Frequency of alerts. Geographic/language coverage.

Tools 193

Tools Social Media Sysomos Vocus 193

Viper Chill

APRIL 26, 2010

The best performing content is content that jives with the Digg audience, so you really need to study out what has performed well on the front page for weeks, if not months. One of the most important tips for a new blog is to have patience and to watch web and social media analytics closely for both progress and opportunities.

Social Media 80

Social Media Strategy Digg Forums 80