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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, social listening tools powered by conversational analytics help brands monitor hashtags and feedback to quickly identify negative comments and respond. Brand protection How you handle complaints directly affects your brand’s reputation. Here is a report from Sprout’s Listening capability.

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29 Best Social Listening Tools To Stay Ahead Of Competition

Keyhole.co

Keyhole offers campaign monitoring, influencer tracking, brand mention monitoring, and powerful competitor research tools that make it easy to benchmark your campaigns against your competitors’. Pro: Keyhole has an attractive, real-time analytics and mentions dashboard that can easily be exported to client-ready PDFs.

Tools 84
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Director of Content Tipped as Top New Marketing Job in 2014

Proactive Report

Know how to research the landscape around the brand. Monitor industry and customer trends and sentiment. Monitor trends, manage content and interactions and measure results. Report results to the C-suite using easy to grasp analytics that tell a story. So what exactly is expected of a Director of Content? Google Plus.

Tips 100
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12 Best Social Media Automation Tools For The AI Age (2023)

Keyhole.co

Besides auto-posting features and analytics, this nifty tool offers best-in-class social listening capabilities. Keyhole crawls millions of online conversations and notifies you when someone mentions your brand. You can also monitor audience response to different trends and choose the ones most relevant to you.

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Social Mention Sentiment Analysis: A Comprehensive Guide For Marketers

Keyhole.co

What’s worse is that your preferred monitoring tool might not pick up on nuances such as irony, sarcasm, etc. This is why no matter how well your algorithm is trained to analyze sentiments, it’s always a good idea to have a human go over the data and double-check it. Sign up for the free trial now. What is social sentiment analysis?

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How To Master Brand Sentiment Analysis – Beginner’s Edition

Keyhole.co

To unlock the value it offers, you need to put it into practice, but how do you go about analyzing your brand sentiment? Explore social media platforms The quality of the data you collect will influence the accuracy of your analytic results. Improper attributions Machine learning models are trained on the information you feed them.

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8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Keyhole.co

Keyhole Pricing: Starts from $79/mo Keyhole is an amazing social media monitoring tool that scours the net for your brand mentions in real-time. Keyhole offers social media listening and analytics for top social media platforms and other online media sources, like news, forums, blogs, etc., Brand24 goes beyond basic monitoring.