Oktopost

APRIL 21, 2022

Companies that leverage social listening during the creative process can develop content that’s more relevant to their audience’s interests. Sharing content related to the company or brand. Private messaging brand or company accounts. At the same time, it also allows you to learn how audiences view other companies in your field.

Content 118

Content FAQ Sentiment Hashtag 118

Sprout Social

APRIL 17, 2024

Advanced natural language processing (NLP) capabilities NLP capabilities like text analysis help the chatbot process and interpret human language and understand a comment contextually. Manychat Manychat offers a convenient solution for D2C brands, retail stores, non-profits, restaurants and real estate companies.

Hubspot 97

Hubspot Template Templates API 97

BeingOptimist

MAY 17, 2023

Through advanced techniques like natural language processing (NLP) and sentiment analysis, AI-powered dialers can understand customer sentiments during calls, adapt their approach accordingly, and provide a more engaging and personalized experience. Clean and structure the data to facilitate effective training and analysis of AI algorithms.

Campaign 75

Campaign Sentiment Privacy Analysis 75

Hootsuite

JUNE 28, 2023

Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. Add Hootsuite Insights , powered by Brandwatch, for advanced social listening capabilities, including sentiment analysis, deep competitive intelligence, and AI tools to identify new opportunities. No easy feat.)

HootSuite 120

HootSuite URL Analytics Forums 120

Sprout Social

MAY 23, 2023

For example, Sprout Social’s Optimal Send Times and hashtag recommendations maximize your reach—while sparing you hours of manual engagement and performance analysis. According to our 2023 State of Social Media report , 51% of business leaders say they use social media data and insights to inform their company’s business strategy.

Team 132

Team Social Media Management Skills Trends 132

Sprout Social

NOVEMBER 28, 2022

Clothing company Rawson used this format to better understand customer preferences. Chicago brand Lost Girls Vintage created a countdown to promote their holiday dress shop—especially enticing for a company with exclusive, limited vintage stock where you have to shop fast. Share audience FAQs. Promote a discount with stickers.

Instagram 124

Instagram Engagement Brands Avatar 124

Likeable

MARCH 31, 2021

However, only 8 percent of brands that leveraged a listening solution used it for competitive research and analysis. Competitive Analysis. Campaign Analysis. This goes for finding company employees, but also for discovering and sourcing potential brand advocates/influencers. Recruiting & Influencer Sourcing.

Strategy 106

Strategy Brands Influencer Analysis 106

Sprout Social

MARCH 26, 2019

In it, we’ll review how you can use social media listening for your company or organization, as well as proving its value to the C-suite. These advantages span the entire company, from product development to customer service. This sort of listening prepares you to take action if needed and prevents a potential backlash to your company.

Social Media 102

Social Media Sentiment Marketing Analysis 102

Keyhole.co

JANUARY 20, 2024

Maybe you’ve even started creating content for your online visitors, including blog posts, downloadable guides, and FAQs. Use social media competitor analysis to analyze your competitors’ engagement levels. Using the dashboard, you can track branded hashtags that are relevant to your company, product, or specific marketing campaign.

Small Business 100

Small Business Engagement Strategy Facebook 100

BeingOptimist

MAY 17, 2023

This may involve sending customized emails, messages, or offers based on their needs and previous interactions with your company.  With automated email sequences, companies can target and engage leads.   This data analysis reveals trends, patterns, and opportunities for improvement. FAQs What is lead capture software?

Strategy 75

Strategy Software Campaign Conversation 75

Hootsuite

AUGUST 2, 2022

Structure this like a traditional SWOT analysis. This is a compilation of your company’s strengths, weaknesses, opportunities, and threats. Do your research (AKA a competitive analysis). Make sure you evaluate their FAQ page and whether or not they use quality chatbots. Know your competitors.

Template 77

Template Templates Strategy HootSuite 77

ProBlogger

APRIL 7, 2015

Regardless of the fact we post on a constantly-updated platform, there is still a need for in-depth analysis. They mentioned the correlations companies like Moz and serpIQ have found between long-form content and search result placement, and also number of backlinks. ProBlogger FAQ: How Long Should Posts Be? Longer-form content.

FAQ 20

FAQ Google Questions Analysis 20

Hootsuite

APRIL 11, 2023

A SWOT analysis is a long-proven method of analyzing where your brand stands and how you’re stacking up against the competition. A social media SWOT analysis takes a close look at the social media landscape for your niche. Keep reading to find out more about how to run a social media SWOT analysis and the tools that make it a breeze.

Analysis 105

Analysis Social Media HootSuite Tips 105

Sprout Social

JUNE 15, 2020

” Chances are you’ve heard of GDPR or perhaps recall EU companies scrambling to become compliant with data and privacy regulations in May 2018. That said, ongoing compliance is required for companies looking to avoid fines and penalties. Is there a link between GDPR and social media? Is it working?

Social Media 130

Social Media Privacy Marketing Policies 130

Convince & Convert

JULY 25, 2012

Use a company logo for your Twitter account, but humanize it with real people. If you’re a smaller company you might consider using your headshot as your avatar. Many brands still don’t understand that consumers aren’t only calling their CSRs or reviewing their web FAQs to find answers. Answer the Twitter phone.

Twitter 131

Twitter Brands Avatar Insurance 131

Writtent Blog

DECEMBER 18, 2023

You mix up the ingredients of research, analysis and your generalizations to get the result you intended. The formula is true only if you find a reliable writing company. A reliable company that was founded in 2008, has a real office in the U.S. Security and confidentiality are the important principles of the company.

Research 52

Research Price Sample Samples 52

Convince & Convert

AUGUST 3, 2012

As I announced recently, I’m partnering with global market analysis firm Edison Research on The Social Habit , a comprehensive, quarterly study of how Americans use social media, why, and to what end. Also, Steve is a revenue consultant for early-stage technology companies , and a trustworthy Canadian.

Brands 114

Brands Twitter Facebook Research 114

Convince & Convert

AUGUST 3, 2017

Add a short business FAQ. This may be due to the fact that Facebook is a very personal platform—people don’t go there first to vent their frustration at companies. This analysis will give you a ton more ideas on how you need to optimize your Facebook page to build followers and engagement. Tell your founder’s story.

Facebook 162

Facebook Template Templates URL 162

Rebekah Radice

MAY 2, 2016

At Post Planner, our Facebook objectives support our company goals. Everything from marketing, analysis, research, sales, human resource and customer service are top uses. The easiest way to do this is to think of customer FAQ questions. Your first step is to determine what you want to achieve. Yours should too.

Facebook 113

Facebook Marketing eBook GPS 113

Hootsuite

JANUARY 4, 2023

It’s a critical platform for anyone working in B2B, or for any companies that hire anyone, ever. You can also learn about new promotions, products, or company shakeups in real time. Insider Intelligence is known for its forecasts and analysis. Social media marketing FAQ. Hootsuite Academy. Insider Intelligence.

Social Media 76

Social Media HootSuite Marketing Social Networking 76

Convince & Convert

MARCH 28, 2012

Lisa Loeffler ( @LisaMLoeffler ) is Research & Analysis Lead at Convince & Convert. What if we took it to another level and gamified customers’ live call interactions with CSRs (customer service reps) to help palliate customers’ on hold experience, as well as allow companies to benefit and receive a cost savings?

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

Lisa Loeffler ( @LisaMLoeffler ) is Research & Analysis Lead at Convince & Convert. What if we took it to another level and gamified customers’ live call interactions with CSRs (customer service reps) to help palliate customers’ on hold experience, as well as allow companies to benefit and receive a cost savings?

CSR 126

CSR Airlines Loyalty Hashtag 126

Convince & Convert

AUGUST 3, 2017

Add a short business FAQ. This may be due to the fact that Facebook is a very personal platform—people don’t go there first to vent their frustration at companies. This analysis will give you a ton more ideas on how you need to optimize your Facebook page to build followers and engagement. Tell your founder’s story.

Facebook 60

Facebook Template Templates URL 60

Hootsuite

SEPTEMBER 14, 2023

Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. Community manager job description Obviously, a community manager’s job description can vary wildly, depending on the industry and company size.

Communities 95

Communities Social Media Management HootSuite Skills 95

Convince & Convert

SEPTEMBER 22, 2010

If someone signs up to follow your company on Twitter, when you tweet will that person see it? Companies are trying to stay top-of-mind among their prior customers, and incentivize those customers directly or indirectly to spread the word to their friends and associates. Will they click on it to visit your offer/website/landing page?

Social Media 135

Social Media Strategy Social CRM Consultant 135

Buzz Marketing for Technology

JUNE 27, 2008

Know-Who Canvassing & Connection: Use social network analysis (mapping or interviewing) to identify the de facto networks of expertise and trust in the organization. Pre-assemble a file of possible leave-behinds -- cheat sheets, step-by-step instructions, FAQs, bookmark lists etc. If you know of others, Id like to hear about them.

Repository 100

Repository FAQ Aggregator Resources 100

Buzz Marketing for Technology

JUNE 27, 2008

Know-Who Canvassing & Connection: Use social network analysis (mapping or interviewing) to identify the de facto networks of expertise and trust in the organization. Pre-assemble a file of possible leave-behinds -- cheat sheets, step-by-step instructions, FAQs, bookmark lists etc. If you know of others, Id like to hear about them.

How To 100

How To Repository FAQ Aggregator 100

Convince & Convert

APRIL 1, 2010

In a world where company employees from Legos reward their most die hard fans by engaging with them in their online communities, what better vertical to do something similar than with professional sports? link] Opinion@Large Great topic/analysis. link] Opinion@Large Great topic/analysis. Thanks for the read. Thanks for the read.

Social Media 120

Social Media Content Analysis Sports 120

Hootsuite

MAY 16, 2023

Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers. Your organization’s online reputation is built on the references people make about your company. The stakes are high.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Convince & Convert

SEPTEMBER 14, 2010

With social media, we can join conversations previously hidden, but what we need is the same as ever: a way to reach you – the places you metaphorically live, the clubs you frequent, the places you hang out, the company you keep. That seems short-sighted and workable only for very small companies with a minimum of online chatter about them.

Social Media 123

Social Media Social CRM Strategy Consultant 123

Convince & Convert

JULY 20, 2010

Very helpful as our company moves forward with our plan for Social Media. Ive founded 5 companies, and spent 15 years running digital marketing agencies. Let me hear about it: View Comments | Subscribe To This Blog | Sign Up For Our Newsletter Share This Post: Similar Posts That You Might Enjoy: Why D.I.S. – Thanks Mike!

Social Media 139

Social Media Strategy Consultant Blogger 139

Hootsuite

MAY 5, 2021

Social media has become a critical marketing and communication tool for companies of all sizes. Bonus: Get a free, customizable competitive analysis template to easily size up the competition and identify opportunities for your brand to pull ahead. Most large companies have to deal with a crisis at some point. Source: Hootsuite.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Hootsuite

JUNE 29, 2023

candidates won’t work for a company with a bad rep. No wonder internationally beloved toy company Lego reported a 17% growth in 2022. Because it’s a candy company? View this post on Instagram A post shared by The Hershey Company (@hersheycompany) How can you brand give back and participate? Pretty sweet move.

Reputation 106

Reputation Strategy Brands HootSuite 106

Hootsuite

JULY 15, 2021

Customer service metrics enable companies to track their support efforts in an on-demand, multi-platform world. Customers expect to receive support wherever they look for it, from a company’s website to its Twitter account. Some companies replace numbers with stars or a spectrum of unhappy to happy faces.

Metrics 138

Metrics Survey FAQ Issues 138

Buzz Marketing for Technology

JUNE 27, 2008

Julie Oman is an Information Steward for The Dow Chemical Company in Midland, MI. I feel a degree of responsibility in ensuring the knowledge workers of my organization have the fundamental skills to deal with whatever knowledge management technology and processes are adopted by the company. Information Literacy in the Workplace.

Library 100

Library Compete Skills Proposal 100

Convince & Convert

FEBRUARY 10, 2010

. “We want to be the mint.com of social marketing,&# says Ethan Bloch , co-founder of the San Francisco based company. But, the service goes a long way toward tying email and social media together in a coherent, actionable fashion, and is affordable for almost every company. I’m excited to see what these guys add next.

Social Media 127

Social Media Marketing Social CRM Consultant 127

Convince & Convert

AUGUST 2, 2010

Ive founded 5 companies, and spent 15 years running digital marketing agencies. Let me hear about it: View Comments | Subscribe To This Blog | Sign Up For Our Newsletter Share This Post: Similar Posts That You Might Enjoy: Does Your Facebook Page Have a Pulse? Ive worked with more than 700 brands since then, including 25 of the Fortune 1000.

Facebook 121

Facebook Social CRM Consultant MySpace 121