Hootsuite

MAY 16, 2023

And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. It’s about listening to what customers say, learning from their feedback, and responding in a way that builds trust in your brand. What is social media reputation management? The stakes are high.

Reputation 130

Reputation Social Media HootSuite Sentiment 130

Sprout Social

APRIL 29, 2024

A positive online reputation builds trust and credibility with your audience and helps you stand out from competitors. Reputation management services help businesses handle and avoid these situations, minimizing professional damage and guiding them through the storm. What is a reputation management service?

Reputation 128

Reputation Brands Sentiment Survey 128

Sprout Social

JANUARY 16, 2024

Decoding those emotions and understanding how customers truly feel about your brand is what sentiment analysis is all about. We’re talking about analyzing thousands of conversations, brand mentions and reviews spread across multiple websites and platforms—some of them happening in real-time. What is a sentiment analysis tool?

Sentiment 133

Sentiment Analysis Tools API 133

Sprout Social

JANUARY 10, 2024

They can also severely impact your reputation. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. Brand protection How you handle complaints directly affects your brand’s reputation. What is complaint management?

Reputation 137

Reputation System Brands Knowledge Base 137

Buzz Marketing for Technology

FEBRUARY 9, 2011

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on.

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275

Keyhole.co

MARCH 30, 2023

So the bigger question is how to dig those out quickly and improve your online reputation at stake. Well, all your worries point to one solution— brand monitoring! What is brand monitoring? Brand monitoring is when businesses keep an eye on what people say about them online, especially on social media.

Brand Monitoring 52

Brand Monitoring Reputation Brands Sentiment 52

Hootsuite

JULY 17, 2023

Your brand reputation can make or break you. Which is why online reputation monitoring tools are an essential component of any social media manager’s software setup. Think of it like modern, ethical eavesdropping: online reputation monitoring tools allow you to be a savvy social media super-spy.

Reputation 92

Reputation Tools HootSuite Sentiment 92

Sprout Social

MAY 7, 2024

TikTok monitoring is the process of tracking and responding to social engagements to understand target audiences and protect your brand reputation. These engagements include @-mentions, comments, TikTok hashtags and keywords related to your brand. It enables users to get an analysis of social conversations and mentions.

Tools 136

Tools Strategy Brands Sentiment 136

Oktopost

MARCH 7, 2022

We also know the world of social listening is one that can make or break our brand’s reputation. In this piece, we’ll break down social listening, how it’s different from social monitoring, and the benefits and ways to use social listening for your B2B brand. Social Listening vs. Social Monitoring: What’s the Difference?

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B2B Sentiment Analysis Reputation 155

Webbiquity SMM

FEBRUARY 13, 2017

The social media monitoring tools listed here do far more, enabling you to monitor brand mentions across social networks and online forums in real time. Several also provide features like competitive benchmarking, follower demographics, key influencer identification, sentiment analysis, campaign impact, and reporting.

Social Media 221

Social Media Tools Netvibes Samples 221

Buffer Social

MAY 8, 2025

  The above is a great example of how social media monitoring can help you capture useful customer feedback about your products or services from actual buyers. (It’s It’s not clear if the brand ever responded to Aishwarya, though their packaging has not changed since she shared the feedback).

Social Media 66

Social Media Tools Sentiment Social Media Management 66

Keyhole.co

OCTOBER 22, 2024

Any good marketer or brand manager knows that a strong strategy is essential for success. And a crucial component of every good strategy is monitoring. Monitoring and ongoing analysis are vital for almost every aspect of your business – from keeping track of overheads to adjusting your sales funnel.

Tools 52

Tools Facebook HootSuite Marketing 52

Keyhole.co

OCTOBER 7, 2020

But there’s a lot of chatter out there, so sifting through all of those mentions manually would be an impossible task for many brands. That’s what sentiment analysis tools are for. They capture everything that’s being said about you and tell you how your audience feels about your brand in real time. BrandMentions 5. Digimind 9.

Sentiment 59

Sentiment Analysis Tools Price 59

Oktopost

NOVEMBER 16, 2023

Discover what interests them, the content they enjoy seeing, their pain points and frustrations. Ultimately, brands can leverage social data to optimize marketing strategies, manage reputation, foster better customer relationships, and sustain profitable growth. What Are The Key Components of Social Data Analysis?

Analysis 71

Analysis Data Sentiment Metrics 71

Sprout Social

FEBRUARY 29, 2024

Trend analysis One important part of maintaining a relevant and exciting TikTok strategy is staying on top of popular TikTok trends. Brand24 Brand24 is an AI social listening tool built to help brands monitor their online presence, their competitors and their audience. Pricing: Starts at $32/month. Pricing: Starts at $89/month.

Analytics 131

Analytics Tools Strategy Price 131

Keyhole.co

MARCH 6, 2024

This is where social media sentiment analysis comes in to save the day. But when was the last time you actually went to see what people have to say about your brand? To help you out, today, we will explore the many benefits of social mention sentiment analysis and how to get started.

Sentiment 52

Sentiment Analysis Marketing Press Release 52

Keyhole.co

OCTOBER 10, 2023

Enter brand sentiment analysis! In this post, we’ll explore the importance of brand sentiment analysis, how it works, and the steps you can follow to analyze your public sentiment and improve business outcomes. What is brand sentiment analysis?

Sentiment 52

Sentiment Analysis Brands How To 52

Keyhole.co

MARCH 9, 2023

You can also use Keyhole to conduct social listening and identify which online accounts or influencers are talking about you or your brand. Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy.

Tools 84

Tools Sentiment Hubspot Price 84

Keyhole.co

MAY 24, 2023

These power stats reveal how crucial competitor analysis is as a part of rudimentary marketing. There are tons of competitor analysis tools for accomplishing a specific goal. Why do you need competitor analysis in the first place? Competitor analysis tools can help you do just that. Of course not!

Analysis 52

Analysis Types Tools Price 52

Sprout Social

JUNE 15, 2020

Paying close attention to your reputation via social media when it comes to questions, comments and concerns from customers. Piggybacking on the last point, consider how social media listening can give you a better sense of how followers feel about your brand. Tighten up your social media security.

Social Media 145

Social Media Privacy Marketing Policies 145

Hootsuite

JULY 13, 2023

The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. Features include sentiment analysis, competitor benchmarking, trend spotting, and more.

Comparison 96

Comparison HootSuite Hubspot Price 96

Keyhole.co

NOVEMBER 4, 2020

Did you miss our previous article on the best Sentiment Analysis Tools? The latest studies show that social media is the first touchpoint customers have with your brand. In fact, customers are significantly more likely to discover your brand through social media over a search engine. Updated – November 2020. BrandMentions.

Analytics 105

Analytics Social Media Tools Price 105

Keyhole.co

FEBRUARY 3, 2024

Measuring SOV is particularly helpful because it helps you understand exactly where you stand in the industry and how and where you can leverage your voice to make an impact or improve your reputation. Sentiment analysis If you have the metrics down, the next task is to look at the sentiment around your brand. It’s simple.

Social Media 59

Social Media How To Metrics Sentiment 59

Keyhole.co

MAY 12, 2023

What are the different types of keyword monitoring? There are several types of keyword monitoring techniques based on your final intent. Some of the most popular use cases of keyword monitoring are: 1. Competitor analysis Want to know what your competitors are doing? Try to figure out what keywords they’re using.

Tools 52

Tools Strategy Marketing Reputation 52

Keyhole.co

DECEMBER 1, 2020

Keyhole is the front-runner among social media analytics tools for a reason: it provides in-depth data analysis in an easy to understand manner. BrandMentions is a complete Social Media Analytics tool , which can do brand monitoring, reputation management, business intelligence to competitor spying. BrandMentions.

Hashtag 106

Hashtag Analytics Tools Price 106

Keyhole.co

MAY 16, 2023

Media monitoring is beneficial for individuals and big brands alike because it allows them to track and analyze mentions of their brand, competitors, and industry keywords across various media channels, including social media, news outlets, blogs, and forums. For example, run a small online business selling handmade jewelry.

Tools 52

Tools Sentiment Analysis Reputation 52

Keyhole.co

DECEMBER 15, 2023

They use software platforms like Mentionlytics, which helps brands capitalize on historical data analytics and social listening. Mentionlytics: A Bird’s-Eye View Mentionlytics is a social media monitoring and analysis tool that lets brands track mentions and watch for competitor performance.

Sentiment 52

Sentiment Price HootSuite Analysis 52

Keyhole.co

JANUARY 17, 2024

Identify trends, monitor brand mentions, and understand audience sentiments associated with these keywords. Sentiment analysis Analyze the tone of online conversations to determine whether sentiments are positive, negative, or neutral. Sentiment analysis Analyze the sentiment of social media mentions.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Sprout Social

OCTOBER 31, 2018

Below are some examples that brands should familiarize themselves with. Brands are rightfully concerned about their reputation to fans and followers. You can conduct a surface-level sentiment analysis via advanced search by tacking on emoticons such as “:)” and “:(” when searching your brand on Twitter.

Twitter 111

Twitter Brands Hashtag Industry 111

Keyhole.co

JANUARY 15, 2024

Proactive trend identification and analysis When you hear that a crisis is unfolding, it’s useful to know where on the internet it’s happening. Competitor analysis and strategic learning for future planning Social listening is a vital tool in competitor research. Perhaps your company has a reputation for using sustainable palm oil.

Sentiment 52

Sentiment How To Reputation Analysis 52

Keyhole.co

OCTOBER 9, 2024

Any good marketer or brand manager knows that a strong strategy is essential for success. And a crucial component of every good strategy is monitoring. Monitoring and ongoing analysis are vital for almost every aspect of your business – from keeping track of overheads to adjusting your sales funnel.

Tools 52

Tools Facebook HootSuite Price 52

Keyhole.co

OCTOBER 31, 2023

Let’s find out — Historical analysis By accessing your old tweets, marketers can run historical analyses and identify past trends and patterns that drove engagement. You can run sentiment analysis on the gathered data to go deep into past audience responses. Looking to get started with better brand monitoring and management?

Twitter 52

Twitter Data How To Reputation 52

Keyhole.co

DECEMBER 13, 2023

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. It can be slow in historical analysis and keyword tracking. Lack of sentiment analysis or hashtag tracking features.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Keyhole.co

OCTOBER 13, 2023

Promoting the company’s brand Studies have shown that approximately 62% of candidates research each company’s reputation through social media before applying for a job. When choosing a new job, the reputation of a company is often crucial for candidates. Plus, you can manage your brand reputation as well.

Social Media 59

Social Media Reputation Social Networking Hashtag 59

Keyhole.co

MAY 31, 2023

These tools can show you who’s mentioning your brand and your competitors’ brands and who’s engaging with your content and your competitors’ content. Keyhole is one such tool that helps you with competitor analysis and social listening. Look at your competitors’ online reputation.

Social Media 52

Social Media Strategy How To Analysis 52

Keyhole.co

JUNE 21, 2023

Knowing your industry, brand reputation, and competitors is vital to your continued success. These include: Monitoring brand mentions Your brand reputation is vital to your continued success. Conclusion Google Alerts can be a powerful way to keep track of your brand, competitors, and industry.

Real Estate 40

Real Estate Google How To Brand Monitoring 40

Keyhole.co

AUGUST 24, 2021

In that respect, Keyhole is a great social listening & brand monitoring tool that will provide you with valuable insights about your audience, and so much more. With Keyhole, you can access your direct and indirect brand mentions in one place, making engaging with your audience in real time easier. Industry research.

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Curation Content Collaboration Trends 64