Brand Monitoring: Where Are They Now?
APRIL 1, 2011
Back-channel emails are a wonderful thing. To complete our set of steak knives Wave reports, we have Zach Hofer-Shall's July 2010 update on Listening Platforms , which added four companies to Forrester's coverage: Alterian Entered the market through its 2009 acquisition of Techrigy. A couple of CEOs have pointed out how few of the vendors ever featured in Forrester's reports on social media analysis are still independent.