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8 ways to deal with negative comments in online communities

Laurel Papworth

APRIL 26, 2011

So we ran (in the virtual world) an Olympics for them and they shut up about the logo change. When two blondes claimed they were denied service on an American airline, that airline took to YouTube to point out it was not because the blondes were “prettier than the cabin crew&# as claimed, but because they acted up.

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Freemium Revenues: Social Media Business Podcast

Laurel Papworth

NOVEMBER 22, 2009

It places ads from companies like Microsoft and Southwest Airlines on profile pages.) Virtual worlds that use Freemium models continue to grow – for example, Second Life every month increases it’s number of concurrent users, number of transactions, number of Lindex (Linden Dollars to US dollars) exchanges.

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8 ways to deal with negative comments in online communities

Freemium Revenues: Social Media Business Podcast

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