Techipedia: Tamar Weinberg

MAY 19, 2008

Case #2: Continental Airlines Kicks Toddler Off Plane for Talking Too Much Now this just disappoints me. An eighteen-month-old boy and his mother were thrown off a Continental Airlines flight because a flight attendant couldn’t stand the little boy saying “bye plane&# throughout her safety instruction speech.

Reputation 100

Reputation Airlines Digg MySpace 100

Convince & Convert

JANUARY 4, 2024

The rat king is back and in his reputation era @Taylor Swift @Taylor Nation Rat King:@cy Rat: @Melvin Lawovi Come see the rat king LIVE at @Segerstrom Center for the Arts ♬ original sound – Jackie Air Baltic Leveraging Euphoria audio and coquette-tok to promote the airline – 4.7M

Trends 78

Trends Brands Airlines Social Media 78

Webbiquity SMM

JANUARY 30, 2020

For example, Southwest Airlines rebranded themselves by implementing a yellow, red, and blue tri-color scheme. Here’s a snapshot from their website that showcases their new color scheme: Images via Southwest Airlines. You should use the same fonts and styles in your images and videos as well.

Brands 159

Brands Airlines Hashtag Influencer 159

Socialized

JULY 15, 2009

A YouTube video by a musician upset at United Airlines for breaking one of its instruments has reached nearly 3 million views in just a few days, and is creating a lot of buzz in social media circles. United Airlines led the musician on a year-long goose chase for reimbursement, and finally told him “no.&#

Case Study 182

Case Study Airlines Study Blogosphere 182

The Social Media Incubator

SEPTEMBER 24, 2013

Eventually, the airline issued an apology and the luggage was found. .” He would get a response some time later that read as an apology and stated that the British Airways Twitter feed is only open 9 a.m. to 5 p.m., to which they received more backlash. This is a great lesson on how not to handle a crisis through social media.

Social Media 114

Social Media Airlines Reputation Feed 114

The Realtime Report

AUGUST 29, 2019

” Other key findings include: Telecoms and airlines are viewed as providing poor support : 39% of survey respondents report that the telecommunications industry is the worst for customer service, followed by airlines at 20%.

Study 79

Study Telecommunications Airlines Survey 79

Buffer Social

OCTOBER 23, 2023

Make sure to include reputable sources when engaging in community fact checks. Fake Airline Rep Scam A new scam on Twitter/X involves fake airline reps assisting in flight rebooking, showcasing a bizarre exploitation tactic. Use available tools to ascertain any link throttling affecting your content reach. "Enhanced

News 71

News Social Media Airlines Collaboration 71

Twist Image

SEPTEMBER 4, 2014

How do you feel about the airlines? When I ask people, anecdotally, about brands they despise the most, it''s usually an airline that comes top of mind. With that, the Irish airline, Ryanair , has a dubious reputation. With that, the Irish airline, Ryanair , has a dubious reputation. You would be wrong.

Airlines 85

Airlines Brands How To Travel 85

Hootsuite

JUNE 29, 2023

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. You’re probably going to get a parody version of Joan Jett’s “Bad Reputation” stuck in your head at some point during the reading of this article, and we can’t help but feel it’s our fault. And if you have no reputation? Are you snobby?

Reputation 106

Reputation Strategy Brands HootSuite 106

Hootsuite

MAY 16, 2023

And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Social Media Strategies Summit

APRIL 21, 2023

So it could be viewed as a bit of a reputational risk if they see me, as the social media manager, doing the Cuff It dance on TikTok.” Brittany highlights another high-profile social media fail: when Frontier Airlines tapped into the “Free Britney” movement by offering free flights to 100 customers called Britney.

Conversation 130

Conversation Brands Authentication Trends 130

Sprout Social

DECEMBER 5, 2023

What customers say and how they relate with your business can greatly affect your online reputation. Several brands, including United Airlines, have reportedly lost patrons and billions in value due to their poor management of the Flight 3411 incident involving a forcefully removed passenger that went viral online.

Reputation 97

Reputation Software Tools Sentiment 97

Convince & Convert

MARCH 28, 2012

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines.

CSR 126

CSR Airlines Loyalty Hashtag 126

Twist Image

OCTOBER 25, 2011

The other day, I was reviewing the Facebook page for a major airline and there was one complaint that stood out: "I'll never fly with you again! " What does security have to do with the airline? It goes back to the idea that a name and a reputation are worth more than silver and gold. reputation. brand champion.

Hotels 109

Hotels Loyalty Airlines Reputation 109

Pixlee

JUNE 8, 2021

Current-day customers are savvy enough to spot greenwashing , and if they do, chances are any reputation as a business that’s committed to sustainability is going to be ruined for your brand. . No one likes to be fooled, let alone by companies claiming to be catalysts of change while barely doing the bare minimum.

Instagram 52

Instagram Engagement CSR How To 52

Convince & Convert

AUGUST 8, 2012

We also do a fair amount of work in the travel industry and so when we saw a series of recent blog posts from Dutch airline KLM detailing its social media strategy we could not pass up the opportunity to review it here. Strategically they’ve aligned their efforts under three pillars: Service, Reputation and Commerce.

Travel 120

Travel Case Study Airlines Consultant 120

Social Media Strategery

NOVEMBER 22, 2019

” Or “the Southwest Airlines locker room at the University of Texas.” As a brand, are you comfortable entrusting your reputation to an 18-year-old college kid? The obvious conclusion is that close school-brand relationships like this could become even more popular. But what about smaller-scale partnerships?

Brands 81

Brands Sports Marketing Airlines 81

Ari Herzog

SEPTEMBER 27, 2010

With a computer handy, he tweeted a message about the airline and received a response from @JetBlue’s new media director within minutes that his flight would take-off as scheduled. Organizations ranging from Comcast and Dell to the Los Angeles Times frequently do this under the buzzword of reputation management.

Wireless 112

Wireless Airlines Review Banking 112

Socialized

OCTOBER 1, 2009

David Ogilvy, generally regarded as the father of modern advertising, defined a brand as “the intangible sum of a product’s attributes: its name, packaging, and price, its history, its reputation, and the way it’s advertised,&# which is much closer to how we think of a brand today.

Social Media 145

Social Media Brands Radian6 Banking 145

Convince & Convert

MAY 30, 2012

FlightTrack Pro Stores and tracks your flights, pulls vital info like gate changes and weather reports for 5,000 airports and 1,400 airlines. She is also founder and principal of Genuine Media , a marketing agency that helps clients build their individual and brand reputation through social media. iPhone, iPad, Android).

Travel 164

Travel Tools iPad Hotels 164

Pixlee

APRIL 11, 2017

Establishing a quality reputation is one basic aspect of digital brand management. One of the best examples of constant availability is the Royal Dutch Airlines’ Twitter feed. What Makes Your Brand Stand Out? Digital branding has been described as what your customers say about you when you’re not in the room.

Brands 42

Brands Hotels Travel Airlines 42

Pixlee

APRIL 11, 2017

Establishing a quality reputation is one basic aspect of digital brand management. One of the best examples of constant availability is the Royal Dutch Airlines’ Twitter feed. What Makes Your Brand Stand Out? Digital branding has been described as what your customers say about you when you’re not in the room.

Brands 40

Brands Hotels Travel Airlines 40

Sprout Social

JANUARY 22, 2024

When brands make frontline employees the stars of their posts and campaigns, it spurs greater audience engagement and strengthens your brand reputation. In American Airlines’ series, GenAIRations , the airline shares stories of families who have built multi-generation careers at the company.

Engagement 115

Engagement Social Media Airlines Authentication 115

Pixlee

DECEMBER 29, 2017

Notable brands from the 2017 conference included: United Airlines, Airbnb, Trip Advisor, and Intercontinental Hotel Group. With the goal of helping companies to compete for bookings like digitally native brands, they’ll bring together key stakeholders across different verticals and discuss marketing and social media strategies.

Travel 40

Travel Conference Tourism Forums 40

Pixlee

DECEMBER 29, 2016

Notable brands from the 2016 conference included: United Airlines, Trip Advisor, Twitter, and Intercontinental Hotel Group. With the goal of helping companies to compete for bookings like digitally native brands, they’ll bring together key stakeholders across different verticals and discuss marketing and social media strategies.

Travel 47

Travel Conference Tourism Hotels 47

Convince & Convert

MAY 1, 2015

Karlijn Vogel-Meijer is the Manager Social Media at KLM (the Royal Dutch Airlines). Now they’ve learned to focus their efforts on channels that are able to support the three pillars of their strategy: service, brand reputation, and commerce. “I They each have a piece of advice for us: Embrace mistakes. Everybody does.”.

Social Media 60

Social Media Hashtag Airlines Social Media Management 60

Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. So, I’m thinking of following up with either a five step “how to” series on monitoring business reputation online or eight steps for dealing with negative criticism from customers. Which one do you need most?

Retail 80

Retail Social Media Foursquare Badge 80

Keyhole.co

OCTOBER 21, 2023

Management of brand reputation Your brand’s most valuable asset is its reputation. Brand custodians: Protect your brand’s reputation and foster enduring brand loyalty. You can save your reputation by acting quickly. Is it competitor analysis, consumer insights, or brand reputation management?

Social Media 52

Social Media Sentiment Reputation Analysis 52

Social Media Network Marketing

FEBRUARY 15, 2010

Monday, February 15, 2010 How Businesses Use Twitter Today How Businesses Use Twitter Today Southwest Airlines is using it to let people know about flight changes, conditions and more. Online Reputation Management comprises of various elements. Unported License. What People Have To Say About Pervara - Social Med.

Twitter 50

Twitter Tweetdeck Reputation Airlines 50

Sprout Social

MARCH 8, 2017

An United airlines 757-224 (#N14115) lined up and ready to roll at LAX. Reputation plays such a key role in buyer decisions. If you have social media influencers with loyal audiences, a brand mention goes much further than a Tweet from your company account. A post shared by Ryan Patterson (@diecastryan) on Feb 27, 2017 at 4:11pm PST.

Influencer 111

Influencer Social Media How To SEO 111

Webbiquity SMM

FEBRUARY 28, 2011

Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. It’s also possible there may be errors in my list; please let me know in the comments or through my Twitter if you find any, and I will correct them. Anyway, on to the list!

List 155

List Twitter Brands Microsoft 155

Sprout Social

AUGUST 22, 2023

The good news is plenty of executives recognize the real impact brand building can have on their company’s bottomline, with 66% of business leaders saying increasing brand reputation and loyalty is a top priority according to The 2023 State of Social Media report.

Brands 82

Brands Loyalty Airlines Marketing 82

Sprout Social

JULY 18, 2023

New protocol challenged restaurants, bars, hotels, resorts, airlines, event spaces and tourism agencies to rethink how they connect with their audiences. Allegiant Air achieves real-time reputation management Las Vegas-based airline Allegiant Air uses social media to keep their reputation flying high.

Social Media 98

Social Media Brands Hotels Loyalty 98

Kikolani

JUNE 18, 2016

As someone who has taken many certification training programs over the last couple of years (twelve in total), I can tell you that some contain great content that you can learn from, and some can even help you get clients as they come from reputable sources.

Adwords 60

Adwords Marketing Training Module 60

Keyhole.co

MAY 19, 2023

Public relations crisis management is a set of procedures aimed to prevent or lessen the damage from unexpected events that may threaten the company’s operations or reputation. There may be tons of other accidents that disrupt business processes and undermine the brand’s reputation. But first things first: What’s PR crisis management?

Reputation 52

Reputation Brand Monitoring Exercises Team 52

The Realtime Report

OCTOBER 5, 2021

The event’s size, scale and purpose has attracted an array of industry-leading Latin American tourism purveyors and strategic partnerships with world-leading multinational brands like Latam Airlines, the largest airline in Latin America; Universal Music Group, the world’s largest record label; and Diageo, the world’s third largest spirits company.

Travel 91

Travel Tourism Airlines Film 91