Social Media Marketing

JANUARY 26, 2012

Whether it's at an airport, on a train or in a car, you're mobile and your digital life is mobile too. The Airlines To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. million iPads in the fourth quarter of 2011 alone.

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Travel Social Media Airlines iPad 165

Convince & Convert

APRIL 13, 2013

Even with your commitment to humanization, social outreach, customer experience and all the rest, you’re still getting more angry missives than ever. It’s certainly true in the airline industry, where LA Times reports that complaint volume is up 30% year-over-year. Tweet this ). This trend will not ebb.

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The Realtime Report

JANUARY 9, 2013

A recent campaign by Securian Financial Group illustrates how social media can be a great tool for the financial services industry. The brand chose a relevant topic, engaged with the public, and used social media platforms – Facebook, Twitter, YouTube – to reach out to potential customers.

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Social Media Strategy Case Study Airlines 186

Convince & Convert

NOVEMBER 14, 2014

So for Matt Gentile and his team at Century 21 , what is the goal of social media? As the largest residential real estate franchise sales organization on planet Earth, Century 21 has found social media to be a game-changer. Recently, Matt has been talking to franchisees a lot about making use of social media advertising.

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Social Media Real Estate Airlines Mobile 127

The Realtime Report

FEBRUARY 11, 2014

The ability to access your social networks while in the air is nothing new; many airlines offer in-flight WiFi (for a price) within the US. Users access the network by downloading Here on Biz iOS mobile app and registering a new account using their LinkedIn, Facebook or Twitter profile. Million Twitter Sweepstakes.

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Social Networking Airlines Twitter Travel 189

Social Media Marketing

MAY 8, 2013

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. These are those links.

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Audiense

MAY 10, 2016

What can the social media data tell us about those who have followed the club this season? The first brand we found not associated with sport or entertainment was Samsung Mobile, who are followed by 5.84% of Leicester’s followers. They also have a 28% higher following than Malaysian Airlines.

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Social Media Airlines Sports Report 99

Socialmedia.biz

JUNE 8, 2018

To help you stay up to date on the newest social media trends, there will be many insightful conferences in 2018. These social media conferences will give you the opportunity to network with different social media professionals. Here is a look at the top social media conferences in 2018.

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Conference Eventful Social Media Microsoft 79

Hootsuite

DECEMBER 7, 2022

Still, if you master the tool, you can dig deep and revisit some favorite or forgotten posts — or study your competition’s social media strategy. Twitter advanced search has different powers across different platforms — you will have a different experience using it on mobile vs. desktop, for example.

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Twitter HootSuite Airlines Mobile 115

Hootsuite

JUNE 25, 2019

A little inspiration goes a long way when it comes to brainstorming social media contest ideas. PS: before launching your social media contest be sure to make sure it doesn’t violate the platforms’ T&Cs or R&Rs.). 7 Social media contest ideas to increase engagement. Like and/or comment to win.

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Examples Social Media Instagram Hashtag 111

Convince & Convert

NOVEMBER 14, 2014

So for Matt Gentile and his team at Century 21 , what is the goal of social media? As the largest residential real estate franchise sales organization on planet Earth, Century 21 has found social media to be a game-changer. Recently, Matt has been talking to franchisees a lot about making use of social media advertising.

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Social Media Real Estate Airlines Mobile 66

Convince & Convert

MAY 3, 2013

Beth Dockins , Director of Customer Service for Scott’s Miracle-Gro , joins the Social Pros Podcast this week to discuss Scotts approach to social media customer service, social media “tribes”, and how the Scotts brand has evolved to becoming an informational and educational company for lawn and garden owners.

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Social Media Retail Education Airlines 130

Twist Image

APRIL 1, 2016

Mobile could well be the last true computing platform. Not smartphones, but mobile. Back then, the mobile carriers were not concerned with data. Back then, the mobile carriers were not concerned with data. There was no real mobile Web. Mobile is eating the world. The ecosystem - at the core - is mobile.

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Mobile Brands Yahoo Banking 40

The Realtime Report

JULY 17, 2012

But Google+, a newcomer to the survey, tied for the highest score in the Social Media category. This is a record low for the Social Media category, and places Facebook among the five lowest-scoring companies out of the total 230 measured by the ACSI. The average score in the Social Media category was 69, down 1.4%

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Press Release Facebook Airlines Wikipedia 194

Social Media Strategies Summit

MAY 10, 2019

The customer can be shopping online from a desktop or mobile device, via phone, in a brick-and-mortar store, or a combination of all of these channels, and the experience will be seamless. As a response, the brand created Mobile Totes. Starbucks drives loyalty and customer experience through its mobile app.

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Brands Retail Marketing Mobile 109

Diva Marketing Blog

DECEMBER 22, 2013

The miracle of social media is its impact reaches beyond just one customer. My favorite act of couragous miracle making this season is from the Canadian airline Westjet that surprised passengers with presents that they wanted (not swag from the airline). That takes courage. . Video is well done and worth a watch. .

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Social Media Airlines Film Foursquare 67

Ignite Social Media

JUNE 1, 2016

Social media has evolved over the years and in order to design a successful social media marketing strategy, you must consider the latest social media trends that are likely to have the biggest impacts. Moreover, Facebook was the most popular social media app of millennials in U.S

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Trends Social Media Strategy How To 60

The Realtime Report

NOVEMBER 16, 2021

You can book tours through the social media pages of tourism boards. You can even register before arriving at the airport on web pages dedicated to this purpose so that airlines can be on the lookout if something happens while traveling. Never Ask Strangers for Information. This way, you’ll be ready no matter what happens.

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Travel Transportation Hotels GPS 91

Sprout Social

NOVEMBER 1, 2016

Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. From inspiration to reminiscing, travelers turn to social media throughout every step of their journey. Social media has a huge influence on travel-related purchases.

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Travel Class Social Media Hotels 40

Pixlee

JUNE 16, 2021

Even if your target audience is focused on local sales, people use ecommerce sites as a resource to research where they are going to shop, and 74% of consumers rely on social media to inform their purchasing decisions. — Shopping On Mobile Devices. Total sales in 2020 on mobile devices reached $2.66 trillion this year.

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Retail Trends UGC Mobile 52

Waxing UnLyrical

JANUARY 3, 2013

But the following apps are real, legitimate ways to make some extra money right from your mobile phone. Some notable companies that participate are Amazon, Home Depot, American Airlines, Bath and Body Works, Neiman Marcus, Fandango, and several others. Sounding even more unusual is the idea of making money directly from your phone.

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Crowdsourcing Price Airlines Survey 217

Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. I have a lot of friends in Cairns”: which would be irrelevant except that, in social media terms, everybody knows everybody. Facebook Places : Use your mobile phone to “check in” and review the restaurant.

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Retail Social Media Foursquare Badge 80

Convince & Convert

APRIL 28, 2010

Because our behaviors on the social Web leave a noticeable fingerprint, smart companies can modify the way they engage and interact with us, based on our social graph, purchase history, etc. Fly more miles, get priority seating on an airline. online population access the Internet from a mobile device. Among influentials?

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Social Media Strategy Influencer Social CRM 147

Convince & Convert

MARCH 4, 2015

On my way out to Las Vegas to host IBM Interconnect – a 21,000-attendee event for mobile, dev, cloud devotees – I had an interesting experience that I wanted to share with you. I was on my laptop using the wifi on Southwest Airlines. You should definitely be following Brian in social media. About Jay Today.

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Airlines iPhone iPad Video 60

Webbiquity SMM

NOVEMBER 27, 2018

Given its utility, value, and reach, one might presume B2B event planners consider Twitter as essential as their mobile phones. At the other end of the spectrum, the reaction on Twitter was brutal when United Airlines forcibly dragged a passenger off a plane in 2017. presentation downloads, session video) after the event.

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Team Marketing B2B Eventful 160

Bare Feet Studios

JULY 2, 2008

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

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Airlines Marketing Travel Hotels 40

Webbiquity SMM

SEPTEMBER 1, 2016

On Social Media. There are few digital channels better suited for showcasing a brand’s cultural fluency than social. Worldwide social media adoption rates remain sky-high. The global social media penetration rate is nearly one-third, or more than 2.2 Localizing social content works.

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Marketing Metadata Retail Airlines 100

Laurel Papworth

JANUARY 14, 2010

HotelsMag has come up with 10 Internet Marketing Resolutions for 2010 including social media ones. I reported them to the ACCC – remember “free&# mobile phone fiasco and resultant fines? Engage your customers directly via social media and mobile initiatives, and Web 2.0 Aaah Holidays.

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Hotels Tourism Travel Social Media 85

Convince & Convert

APRIL 21, 2013

It’s also neatly aligned with the concept of the Chief Executive Customer – the need to appeal to win the hearts and minds of today’s mobile and social-enabled consumer by delivering relevant, useful and profound customer experiences. Jay is the founder of [link] and host of the Social Pros podcast.

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Airlines Hosting Hotels Banking 132

Twist Image

JUNE 12, 2014

How many brands do we now see - active and engaged - online that have (without question) turned their brand sentiment around (think about airlines, banks, restaurants and more)? We don''t count websites, social media, apps and more as part of our branding experience. mass media. mobile app. social media.

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Data Sentiment Marketing Advertising 101

Twist Image

MARCH 31, 2012

In fact, if a business isn't social, it's a non-starter. We still do (think about banks, cable companies, airlines, telecommunications and a few others). They're doing their best to become more social, aren't they? The more we attempt to resist social business models, the more painful these next few years (and decades) will be.

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Marketing Telecommunications Airlines YouTube 109

Danny WhatMough

OCTOBER 24, 2014

Here’s my weekly round-up of things you need to know and might have missed this last week in the world of digital PR and social media. Digital ad revenues grow 15% to $23.1bn as mobile jumps 76%. Love, love, love this content marketing campaign from Virgin America – BLAH Airlines. Subscribe here.

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Tumblr Airlines Facebook Yahoo 40

Webbiquity SMM

FEBRUARY 28, 2011

It is somewhat surprising how many have only a few hundred followers, despite being social media managers, practitioners and strategists at large corporations. List of Corporate Social Strategists for 2011. Serious disconnect there.). Followers range from less than 10 (no, that’s not a typo) to more than 10,000.

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List Twitter Brands Microsoft 155

Ari Herzog

SEPTEMBER 27, 2010

With a computer handy, he tweeted a message about the airline and received a response from @JetBlue’s new media director within minutes that his flight would take-off as scheduled. And the imperative for companies to conduct business in the now pervades all digital media and marketing.

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Wireless Airlines Review Banking 112

Bill Hartzer

JANUARY 14, 2014

travel: airlines, delta. apps and mobile. social media. apps and mobile. social media. Where will social media reside? There is space for where you can create a social experience on a new TLD. integrate social, mobile and domain strategies. retailers, macys, tj maxx.

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Domain Name Airlines Insurance Microsoft 86

Convince & Convert

MARCH 31, 2015

I do all my content curation in Buffer, both on laptop and mobile, and it saves me a TON of time. I read more than 33 blogs routinely, and I just click posts I like, and Buffer sends them out in social throughout the day. It is the easiest-to-use social posting and scheduling tool, and the analytics available just keep getting better.

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Company Products Tools Collaboration 60

Sprout Social

AUGUST 22, 2018

Customer service isn’t what it used to be thanks to social media. According to Sprout’s 2018 Social Index , nearly half of all consumers have taken to social media to raise questions and concerns to brands. Make sure you have Twitter notifications enabled for both the mobile and desktop apps.

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Twitter Tips Notification Sentiment 98