Proactive Report
JANUARY 5, 2015
In his article for Forbes, Jonathan Salem Baskin points out that most crisis do not erupt overnight: C ontrary to the notion that reputations can be ruined in an instant, most crises are months or years in the making. And he says that you probably already know why your brand might be the subject of the reputation crisis in the future.
Buffer Social
OCTOBER 23, 2023
Make sure to include reputable sources when engaging in community fact checks. Fake Airline Rep Scam A new scam on Twitter/X involves fake airline reps assisting in flight rebooking, showcasing a bizarre exploitation tactic. Use available tools to ascertain any link throttling affecting your content reach. "Enhanced
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Sprout Social
DECEMBER 5, 2023
What customers say and how they relate with your business can greatly affect your online reputation. Several brands, including United Airlines, have reportedly lost patrons and billions in value due to their poor management of the Flight 3411 incident involving a forcefully removed passenger that went viral online.
Ari Herzog
SEPTEMBER 27, 2010
With a computer handy, he tweeted a message about the airline and received a response from @JetBlue’s new media director within minutes that his flight would take-off as scheduled. Organizations ranging from Comcast and Dell to the Los Angeles Times frequently do this under the buzzword of reputation management.
Laurel Papworth
SEPTEMBER 24, 2012
Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. Facebook Places : Use your mobile phone to “check in” and review the restaurant. So when I’m in a new city and looking for a place to eat, I amble down the street to see what I can find. Which one do you need most?
Kikolani
JUNE 18, 2016
As someone who has taken many certification training programs over the last couple of years (twelve in total), I can tell you that some contain great content that you can learn from, and some can even help you get clients as they come from reputable sources. Finally, you have Danny Dover.
Webbiquity SMM
FEBRUARY 28, 2011
Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. Electronics, Devices, Mobile. • Jussi-Pekka Erkkola – Digital Marketing Manager at Nokia. • Marcy Cohen – Sr. Anyway, on to the list!
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