Dear United Airlines, Invest your money where you really need it. Customer Service

Josh S Peters

I’ve been traveling a lot for business lately and so far the only airline I can say I will absolutely use again is Virgin Airlines. You pay $50 – $150 depending on the airline change fee, pay any additional airfare, and you’re good to go.

Why We Still Love Twitter


Ah, Twitter. Arguably the most polarizing social platform, Twitter has had its share of ups and downs in recent years, but for better or worse has become a main forum for public discourse. From a marketing perspective, there are certainly reasons to be skeptical of Twitter.

Book Review: The Social Employee

Webbiquity SMM

I’m thrilled and honored to have worked with Cheryl Burgess for the past three years honoring the #Nifty50 top women and men on Twitter. One of the most powerful impacts of social media is the way has democratized brands.

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Be Here Now Marketing: How United Airlines Can Take Advantage of.

Bare Feet Studios

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? The airlines don’t have it.

Pledge Your Weight Loss, Feed Others | Bare Feet Blog

Bare Feet Studios

For every pound you pledge, General Mills and other partners will donate 14¢ I love this idea – lose weight while helping to feed others; there is a perfect balance in this equation. The Pound for Pound Challenge lets anyone help feed Hawaii’s hungry.

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Qantas Airways on Twitter and the Black Face criticism

Laurel Papworth

Qantas Airways published a photo of two fans with blacked out faces and wigs on, causing a controversy on Twitter, in spite of Radike Samo not minding at all. For once my social network let me down – I was off Twitter and therefore unaware of the Black Face incident!

Is Your Executive on Twitter?

Koka Sexton

Koka Sexton dot Com Home About Koka Contact Twitter FULL RSS Is Your Executive on Twitter? ExecTweet has tapped the Twitter API to give you a peak into what corporate America is doing. ExecTweets is a resource to help you find and follow the top business executives on Twitter.

The Importance of Monitoring Your Social Media

The Social Media Incubator

” He would get a response some time later that read as an apology and stated that the British Airways Twitter feed is only open 9 a.m. Eventually, the airline issued an apology and the luggage was found. In today’s world, even if your business is only open 8 a.m.

6 Social Media Stats to Improve Your Brand Presence


The sectors with the best response rates being telecommunications and the airline sector. 3) Twitter handles more search queries per month than Bing and Yahoo combined – 32 billion: The social media platform Twitter is also very popular amongst consumers.

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5 Super Cool Facebook Messenger for Business Examples

agora pulse

Messaging allows companies to complete the marketing funnel through awareness (via a News Feed), search and explore (via Messenger), and purchase (also via Messenger). KLM Royal Dutch Airlines. But now, they have the choice of email, live chat, and even Twitter support.

The Use of Animation in Digital Marketing

Techipedia: Tamar Weinberg

We’ll head down under and discuss what an antipodean airline is doing with social, animation and web videos. The Kiwi airline is well known for their lighthearted safety videos. They are the sixth largest airline for social media presence in the world.

Don’t Be Scared, Be Prepared: How to Manage a Social Media Crisis

Convince & Convert

This saves time and prevents misinterpretation of your responses (especially on Twitter). Use Twitter threads to connect new posts to old posts and use hashtags consistently to spread the messages broadly. Use Instagram Stories rather than the main feed to show progress over time.

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7 Essential Building Blocks to Manage a Corporate Reputation Online


Companies with a bad reputation may suffer losses of revenue and stock value for a long time after such events — just ask United Airlines or Wells Fargo. It’s about building credibility and positive regard before you have a viral Twitter mess to clean up.

5 Key Elements of a High Converting Facebook Post


Remember, every Facebook post competes with whatever else is in someone’s feed. Posted by KLM Royal Dutch Airlines on Friday, September 13, 2019. Most brands usually have one of two goals when they post on Facebook: engagement or conversions.

The Dos and Don’ts of a Social Media Automation Strategy

Waxing UnLyrical

Several companies have learned this the hard way, including American Airlines and Bank of America. Automated responses, particularly on Twitter are quite common, though not always accurate. Followerwonk is a Twitter analytics tool. Guest Post by Vasudha Veeranna.

Building a Social Business

Koka Sexton

It all worked out and it was great to see so many customers in one place all wanting to hear the plans for InsideView and the were using Twitter to spred the news. What I mean by that is companies understand the need to open up social channels in places like Twitter and Facebook.

(Almost) No One Is Seeing Your Content

Twist Image

We seem to believe that the brands that are finding any type of success with this stuff are going big (skydiving from outer space, delivering gifts via baggage claim to unsuspecting airline passengers, etc.) We need Twitter and we need Facebook. Twitter and Facebook (and there are many others) are no-longer "like to haves" for brands. Still, Twitter and Facebook are both faced with a similar business predicament that has yet to be resolved. twitter.

There Is No Brand Truth

Twist Image

Every brand thinks that they are either able to control their brand message or (at the very least) manage it through social media channels like Facebook , Twitter and beyond. " The feeds lie. It could be Twitter, Facebook, YouTube or whatever. If someone is ranting against an airline, that will be the bulk of what you see. Enter Weird Twitter. Yes, Weird Twitter. twitter. weird twitter. What is the truth about a brand?

Four Elements of a Wildly Successful Digital Brand


One of the best examples of constant availability is the Royal Dutch AirlinesTwitter feed. They update their Twitter cover photo every five minutes with their current estimated customer service wait times. With online sales in the U.S.

20+ Creative Social Media Contest Ideas and Examples


To get your creative juices flowing, we’ve rounded up more than 20 ideas across Facebook, Instagram, Twitter, YouTube, Pinterest, LinkedIn, Snapchat— and even TikTok. Based on the post’s comments, the airline scored somewhere near 650 followers out of the promotion.

The iPad And The Marketing Professional

Twist Image

Airlines don't like telling you when a flight is delayed (they like having everyone at the gate), but FlightTrack Pro seems to be tied into another system because on countless occasions it has notified me long in advance of a delay while the airline says the same flight is on time (it's still wise to always double-check with your airline). This iPad only application grabs your Twitter and Facebook feed and turns it into a beautiful magazine. twitter.

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The New Media Pecking Order

Twist Image

This past Sunday, the New York Times ' Sunday Review ran an opinion piece called, Got Twitter, You've Been Scored , by Stephanie Rosenbloom that looked at the emerging trend of brands using social media analytics platforms like Klout , PeerIndex and Twitter Grader to see how "influential" individuals are. I'm a loyal customer of the airline. And yes, the same can be said for your Twitter account and how many people (or which people) like your brand on Facebook.

Why I Think Social Media Is For Branding and Engagement, Not Traffic or Revenue

Buffer Social

Businesses would publish links, photos, and videos on Facebook, Twitter, and Instagram, hoping to reach as many people as they can and drive a high number of leads and sales. As Rank Fishkin observed , “Twitter, Facebook, et al. Social media is changing.

How to Build a Brand Lifestyle 101


Another on the lifestyle brands list, Southwest Airlines is a company that believes ‘without the heart it’s just a machine’ and everything from their Instagram feed to how flight attendants deliver in-flight announcements embodies this. They’re on Twitter.

Koka Sexton dot Com

Koka Sexton

Koka Sexton dot Com Home About Koka Contact Twitter FULL RSS Is Your Executive on Twitter? ExecTweet has tapped the Twitter API to give you a peak into what corporate America is doing. ExecTweets is a resource to help you find and follow the top business executives on Twitter.

Four Elements of a Wildly Successful Digital Brand


One of the best examples of constant availability is the Royal Dutch AirlinesTwitter feed. They update their Twitter cover photo every five minutes with their current estimated customer service wait times. With online sales in the U.S.

A Decade of Thanksgivings

Waxing UnLyrical

Since nothing was being reported at the time, I took to Twitter to see if anyone else knew what was going on. So after some frenetic planning with the pet sitter, making use of airline points and figuring out hotels, we are celebrating Thanksgiving in London, England, today.

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Instagram Zoom: How to Get the Most From Instagram’s New Feature (Plus Inspiration From 10 Awesome Brands)

Buffer Social

The pinch to zoom expression has been a feature on Facebook, Twitter, and many other apps for a while now, and it’s also a common practice within the iPhone camera roll, so it feels like a natural expression for Instagram’s users to adopt.

Social Pros 26 – Richard Owen, Satmetrix

Convince & Convert

The RSS feed is: [link]. We were on a multitude of airlines during that trip. One of the airlines we were on, I won’t name them, but they are the official airline of a country that borders ours to the north. As they do so, that tends to get customized data feeds.

How Scotts Uses Social Media for Maximum Customer Support

Convince & Convert

The RSS feed is: [link]. They talked about how to leverage LinkedIn’s power for their B2B business, and proceeded to start using Twitter as well. Scotts is very targeted in trying to make real connections, a la the Southwest Airlines approach.

Why Critics of Klout Are Missing the Big Picture

Convince & Convert

And Twitter, which “ranks&# tweets to determine trending topics. You think Southwest Airlines would have liked a data feed that automatically appended Klout scores to passenger manifests before they kicked Kevin Smith off a flight?

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7 creative Ways to Use Social Media for PR

Sprout Social

Check out their feed for more of my #BRMovesYou style. Instead of cold-pitching a journalist on Twitter, get to know their interests, their written topics and where they write. Here are some ways to build up the trust: Share their articles on Twitter and be sure to include their username. The most recent case of this is United Airlines’ handling of a passenger being forcibly removed from a flight. There are many ways to use social media in your PR strategies.

6 Social Media Trends That Will Transform Your Business

Rebekah Radice

Heck, in 2015 alone, Twitter launched video autoplay, Blab rose to social stardom and Periscope grew to 1.85 Southwest Airlines is one of my favorite examples of this in action. Micro-blogging sites (Twitter).

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The bus to Hawaii: Marriott boosts Hawaii Bookings 40% with event.

Akamai Marketing

The cost of the campaign was approximately $350,000 with Marriott covering hotel expenses and partner Hawaiian airlines covering flights.

Social Media: Making Business Fun Again | Bare Feet Blog

Bare Feet Studios

Read this (with a British accent) from JetBlue Corporate Commercialization Officer Robin Hayes: “I think it’s fair to say we were gobsmacked with the success of All You Can Jet,&# says Robin Hayes, the airline’s chief commercial officer.

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Social Pros 28 – Katie Richman, espnW

Convince & Convert

The RSS feed is: [link]. Jay : End-to-end Olympic streaming coverage is the death of American productivity, even more so than Twitter and Facebook. Because as we know, Twitter, Facebook, Pinterest, maybe LinkedIn, Instagram, and Foursquare do not keep nine to five hours.

Feed 101

Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels

Convince & Convert

The RSS feed is: [link]. To keep it out of the hands of… Eric : Yeah, now Google and Twitter can’t buy it. Jay : You see Mitch Joel announced today on Twitter that he just finished his 300th podcast?

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Social Media Workshop Here in Honolulu

Bare Feet Studios

We will have three guest speakers from the mainland, sharing case studies from companies like Dell, Southwest Airlines, and Cisco who are using social communities online for internal and external customers. We in Hawaii have unique challenges and opportunities for using tools such as Facebook, Twitter, YouTube, etc. Now is a good time to sign up to receive new articles by email as soon as they are published or subscribe to our RSS feed.

Want a More Productive Week? Clean Your Darn Desk!


Advertisements and articles ripped out of airline magazines and the ever-present jumble of newspaper clippings add to your desk’s adornment. If you use one or more tablets to keep live feeds running, you may want to consider getting a couple of holders for them.

Social Media Club Hawaii Celebrates Ma Ka Hana Ka ?Ike

Bare Feet Studios

Ike did not have a blog, or a Twitter account, or know anything about Facebook or RSS, but they did tap into their network of friends, who used word-of-mouth marketing to tell a wider circle of friends, and take them to the winning position in the contest. A Twitter account: @hanabuild.