Pixlee

JUNE 8, 2021

Users on Twitter, Facebook, and Instagram frequently express their concerns about the environment, urging companies take Corporate Social Responsibility (CSR) more seriously. Below, find how to approach the second (and final) step so that your eco-friendly customers are engaged now more than ever before. .

Instagram 52

Instagram Engagement CSR How To 52

Buffer Social

OCTOBER 23, 2023

Meta Broadcast Channels Feature Meta is testing Telegram-like broadcast channels on Facebook and Messenger, providing a new avenue for Pages to engage with their audiences. Observe how this fee introduction impacts user growth and engagement in these regions.

News 71

News Social Media Airlines Collaboration 71

Rebekah Radice

APRIL 27, 2015

Facebook mistakes. However, some of the worst Facebook mistakes are the ones that often go unnoticed. The chance for increased engagement, interaction and shares. The chance for increased engagement, interaction and shares. While Facebook continues to change the rules, you must make the most of every opportunity.

Small Business 131

Small Business Facebook How To Airlines 131

Unmetric

DECEMBER 4, 2019

Now that our tastebuds are all sophisticated, airline meals need to up their game too. This photo of Etihad Airways’ in-flight meal captured attention on Facebook, garnering over 398K interactions. This video was the brand’s most engaging post in November. This tweet was Visit Scotland’s most engaging tweet in November.

Meme 98

Meme Travel Airlines Curation 98

Techipedia: Tamar Weinberg

AUGUST 14, 2012

GE recently released a series of animations promoting a health related Facebook application. Take a look at their 2011 video showing how Facebook integrates with the Spotify player. Animation adds an exciting and engaging element to demonstrations of how these products are going to work and how they can benefit the viewer.

Airlines 210

Airlines Marketing Statistics comScore 210

Dave Fleet

MAY 12, 2010

Forrester analyst Augie Ray posted a list of seven things he recommends organizations do to avoid the recent problems of Nestle and United Airlines. What’s more, it’s easier to address an issue on a central property than in a fragmented environment, which you may have to do if you don’t have a place to engage.

Organization 393

Organization Social Media Airlines Issues 393

Rebekah Radice

OCTOBER 19, 2015

There are many ways to market your business on Facebook. If you’ve struggled to build momentum and increase Facebook engagement , there’s hope. 7 Fatal Facebook Marketing Mistakes You Can Quickly Overcome. It’s no different with Facebook marketing. Mistake: Neglect Facebook Fans.

Facebook 114

Facebook Marketing Airlines Metrics 114

Sprout Social

FEBRUARY 18, 2020

Social media monitoring entails keeping an eye on your brand’s mentions online and responding to any engagement around it. Airlines have some of the busiest social media notifications around and it helps to keep an eye on brand keywords. — Alaska Airlines (@AlaskaAir) February 5, 2020. What is social media monitoring?

Social Media 134

Social Media Strategy Brands Airlines 134

Ignite Social Media

SEPTEMBER 22, 2022

Engage – Use one inbox for all your interactions. There are some great case studies of how various brands use Brandwatch’s solutions including Nestle, American Airlines, and Walmart that we highly recommend checking out if your social media goals are similar. Influence – Discover influencers and manage your campaigns.

Review 91

Review Case Study Social Media Management Airlines 91

Webbiquity SMM

NOVEMBER 27, 2018

Marketers use Twitter to build interest and attendance before the event; to share the experience in real time and increase engagement during the event; and to connect attendees with related content (e.g., But though 88% of event professionals are active on Facebook, only 60% of planners also use Twitter.

Team 160

Team Marketing B2B Eventful 160

Convince & Convert

DECEMBER 13, 2011

Mid-way on a Southwest Airlines flight home from a speaking engagement in Ft. Will Abraham’s parents ever fly any other airline? For companies that don’t truly believe in the primacy of the customer, all the Twitter and Facebook and blogs and YouTube in the world won’t change their fortunes.

Airlines 167

Airlines Loyalty YouTube Social Media 167

Sprout Social

JANUARY 10, 2024

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees.

Reputation 102

Reputation System Brands Knowledge Base 102

The Realtime Report

JANUARY 9, 2013

The brand chose a relevant topic, engaged with the public, and used social media platforms – Facebook, Twitter, YouTube – to reach out to potential customers. Securian set clear campaign objectives: Increase Facebook “Likes” by 25%. Choose Relevant Content . ” Set Goals. Increase Twitter followers by 15%.

Social Media 186

Social Media Strategy Case Study Airlines 186

Keyhole.co

JUNE 19, 2023

It’s a place where businesses are sharing engaging content to grow their online presence and acceptance. billion people are engaged in various social platforms. Catering to platforms like Facebook, Instagram, Twitter, LinkedIn, etc., is the best way to reach a large audience and engage them. JetBlue Airways This U.S.-based

Social Media 52

Social Media UGC Content Loyalty 52

Socialmedia.biz

FEBRUARY 24, 2019

For marketers everywhere who were looking to connect directly with their target audience and create brand awareness, turning to Facebook or Instagram became an obvious choice. Despite promising results, a significant number of professionals in leadership positions were skeptical of social media’s impact on a company’s growth.

ROI 132

ROI Social Media Airlines Proposal 132

The Realtime Report

JANUARY 14, 2013

Networks want viewers to watch television programs live (with commercials and all), and social media – particularly Twitter – offers some interesting opportunities to keep audiences engaged. CBS’ Hawaii Five-O is giving viewers a big incentive to live-tweet during the show’s next episode.

Crowdsourcing 178

Crowdsourcing Airlines Film Campaign 178

Adam Cohen

MARCH 30, 2011

With each passing conference and industry event, the perennial mainstays of social media case studies tend to remain the same: Dell, Comcast, Southwest Airlines, Starbucks. Social Media Success IS: …seeing a customer come to the defense of the brand in a discussion on your company’s Facebook page. Most Commented.

Social Media 244

Social Media Airlines Sentiment Conference 244

SocMed Sean

NOVEMBER 14, 2011

There are a lot of ways to engage in social media, some of them effective…some of them not. photo courtesy of anitakhart on Flickr 2) Don’t allow commenting or don’t respond when comments are left – A recent, cross-industry study by socialbakers indicates that 95% of posts left on a Facebook page go unanswered.

Social Media 235

Social Media Social Networking Airlines SEO 235

Firebelly

NOVEMBER 15, 2012

Today’s article is a guest post by Dennis Yu, an international speaker and author on search engine marketing and Facebook marketing. Dennis is also Chief Executive Officer of BlitzMetrics – creating awesome Facebook dashboards that show how you stack up against your competitors. The Oracle Debacle.

Social Media 241

Social Media Hotels Retail Airlines 241

Twist Image

MAY 3, 2011

How many instances has there been when someone waiting for a plane is delayed, and they dump all over the airline in a moment of frustration? While in some instances the airline is at fault, more often than not it's an issue that has to do with weather or security (some of the many things that are beyond an airline's control).

Airlines 102

Airlines Twitter Social Graph Loyalty 102

Twist Image

AUGUST 14, 2012

In a world where close to one billion people are connected on Facebook , we have to start asking the very difficult question: does any of this even make a difference any more? So, is United Airlines now a decimated brand? Do you think any less of the airline? Yes, his career seems to be growing strong. to 3.26).

Airlines 92

Airlines Wikipedia Publishing Price 92

Sprout Social

JANUARY 22, 2024

Fill this gap by tapping into frontline employee engagement on social media. When brands make frontline employees the stars of their posts and campaigns, it spurs greater audience engagement and strengthens your brand reputation. What does frontline employee engagement on social media look like?

Engagement 115

Engagement Social Media Airlines Authentication 115

Webbiquity SMM

SEPTEMBER 1, 2016

These days, most are finding success by engaging new global consumers through digital channels. Indeed, to best engage global consumers, brands need more than online linguistic fluency. But this approach really moves the needle in generating brand trust, engagement, conversions and revenue. Guest post by Charles Whiteman.

Marketing 100

Marketing Metadata Retail Airlines 100

Unmetric

MAY 28, 2019

Its social team extensively uses pop culture references and also target their posts to get high engagement levels. Target is great at Facebook, Twitter, and Instagram, but it’s also popular on Pinterest. But its posts and tweets always engage well. What is it with fast food chains and being good at social? Goodbye and goodnight.

Social Media Management 111

Social Media Management Social Media Brands Class 111

Unmetric

OCTOBER 24, 2019

Read through the list of the top 15 most engaging veterans day social media posts that brands have done in 2018. Southwest Airlines. The volume of Veterans Day posts by brands saw a slight dip on Facebook and Twitter in 2018 when compared to 2017. Interactions on Facebook dropped by 50% in 2018 when compared to 2016.

Social Media 70

Social Media Airlines Analysis Instagram 70

Convince & Convert

MARCH 28, 2012

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. We all know waiting on hold for-EV-ver on the phone, or standing in a l–o–n–g line, are a few of life’s most unpleasant, time sucking experiences.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. We all know waiting on hold for-EV-ver on the phone, or standing in a l–o–n–g line, are a few of life’s most unpleasant, time sucking experiences.

CSR 126

CSR Airlines Loyalty Hashtag 126

Convince & Convert

APRIL 4, 2013

JetBlue offered people with the first name April who were flying the airline on April 1 a JetBlue credit equal to the value of their flight. Provide a Forum to Tell the Full Story: Instead of bogging down the Facebook post with tons of text, JetBlue leveraged its blog as a resource to tell the full story.

Airlines 123

Airlines Travel Forums Curation 123

Pixlee

SEPTEMBER 23, 2017

Engagement, visibility, number of followers, and increased sales are just some of the metrics influencer campaigns can drive. Leveraging partnerships with travel influencers can help hospitality and travel brands reach a wider audience and boost engagement and bookings all while showcasing the brand in an authentic and organic way.

Travel 66

Travel Influencer Brands Airlines 66

Waxing UnLyrical

JANUARY 3, 2013

Some notable companies that participate are Amazon, Home Depot, American Airlines, Bath and Body Works, Neiman Marcus, Fandango, and several others. This app allows you to upload photos and videos from their smartphone and share them with your friends on Facebook and Twitter. Sounds like something you do anyway, right?

Crowdsourcing 217

Crowdsourcing Price Airlines Survey 217

Social Media Marketing

MAY 8, 2013

Video, mobile, content marketing secrets, Facebook statistics, brands playing with fire via controversial co-creators and more, it''s This Week in Social Media. Industry News Content is always challenging to develop for social media, but what about the efforts you''re undertaking for engaging fans? But is there a downside to it?

Social Media 160

Social Media Automotive Klout Flipboard 160

Convince & Convert

AUGUST 8, 2012

We also do a fair amount of work in the travel industry and so when we saw a series of recent blog posts from Dutch airline KLM detailing its social media strategy we could not pass up the opportunity to review it here. The blog post series itself is an amazing read and follows a similar storyline that resonates with many in the industry.

Travel 120

Travel Case Study Airlines Consultant 120

Hootsuite

JUNE 25, 2019

To get your creative juices flowing, we’ve rounded up more than 20 ideas across Facebook, Instagram, Twitter, YouTube, Pinterest, LinkedIn, Snapchat— and even TikTok. And to make things easier, we’ve sorted them by objective, from increasing engagement to generating leads. 7 Social media contest ideas to increase engagement.

Examples 111

Examples Social Media Instagram Hashtag 111

Twist Image

SEPTEMBER 19, 2014

I found myself with an extended flight delay (it happens) and I was waiting in an airport lounge (airline, lounge and location won''t be mentioned). It''s obviously there as some kind of promotion/sponsorship with the airline to have frequent travelers marvel at all of the features that this screen possesses. But it doesn''t.

Airlines 81

Airlines Retail Travel Instagram 81

Hootsuite

SEPTEMBER 14, 2023

Looking to gain a better understanding of your customer’s behavior and how to engage with them ? For example, marketers looking to leverage social data intelligence might track Instagram, Facebook, and Twitter conversations to measure sentiment around their brand or products. Social media intelligence could be the answer.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Socialmedia.biz

JUNE 8, 2018

In the past, marketers from large businesses such as CBS, Best Buy, Microsoft, Sprint, and Southwest Airlines have attended the conference. Scheduled speakers include Walmart Social Strategist Micah Laney, Microsoft Social Marketing Manager Lance Trueb, and McDonald’s Global Social Engagement Campaign Manager Elly Deutch Moody.

Conference 79

Conference Eventful Social Media Microsoft 79

Unmetric

AUGUST 2, 2016

Tapping into whitespace opportunities is a surefire way of finding engaging things to talk about. It was the second most engaging Post published in San Antonio Spurs’ Facebook page. You can boost engagement by matching unconventional opportunities with capabilities that your brand / content creator has.

Analysis 60

Analysis Content Airlines How To 60