The Realtime Report
MARCH 27, 2014
photo: Wikipedia Commons. Mobile and social media will be a focus for airlines over the next few years, according to a recent survey from airline payment processing company WorldPay. A whopping 83% of airlines believe that improvement and deployment of new payment technology is a major business priority.
The Realtime Report
JULY 22, 2014
The bad news: social media websites rank among the worst-performing companies researched by the ACSI. to 71, social media outlets are now the fourth lowest-scoring category in the ACSI; consumers are even less satisfied by airlines, subscription TV, and internet service providers. Climbing 4.4%
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The Realtime Report
JULY 17, 2012
Facebook was already the lowest-scoring e-business company on the index, and this year suffered the largest decline in customer satisfaction, dropping 8% to a satisfaction level of only 61 (out of 100). On the other end of the spectrum, Google+ won a score of 78, tying with Wikipedia for first place in the Social Media category.
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AUGUST 14, 2012
The Halifax-based musician wrote a song and created a YouTube viral video sensation with United Breaks Guitars in 2008 after his guitar was busted during a trip on United Airlines. So, is United Airlines now a decimated brand? Do you think any less of the airline? southwest airlines. united airlines. on March 6.
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JANUARY 1, 2015
Why would the airlines mind? Was Zaman looking to bring the airlines and travel sites to their knees? It''s a dangerous game because I''m often finding better flights than the ones that the airline websites are showing at the top of their internal search engines. Skiplagged is a startup created by 22-year-old, Aktarer Zaman.
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MAY 19, 2012
American Airlines once offered an unlimited, lifetime first class seat for a paltry half-million or so. Faced with bankruptcy--and realizing this deal costs the company a million or more a year--American decided to try and shut them down. "Several years ago, I read a feature in Fast Company magazine on the future of education.
Techipedia: Tamar Weinberg
MAY 19, 2008
Here are three cases that were blown way out of proportion but could have been handled a lot better if the companies thought of the consequences before acting. There’s a bottom line: it’s a lot harder to sweep your mistakes under the rug, especially as a company in a world of conversing markets.
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