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Customer Satisfaction: Social Media Websites Rank Among The Worst

The Realtime Report

The bad news: social media websites rank among the worst-performing companies researched by the ACSI. to 71, social media outlets are now the fourth lowest-scoring category in the ACSI; consumers are even less satisfied by airlines, subscription TV, and internet service providers. Climbing 4.4% Google+ has remained the same at 71.

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Real-Life Instagram Project Filters In Unique View of London

Convince & Convert

Ribeiro has also launched a dedicated Tumblr blog, [link]. While the beauty of this project is that it’s an artistic endeavor, the principles of cultivating a shareworthy experience can inspire companies and brands. This campaign could have easily come from a tourism board, an airline, or a hotel chain.

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Media companies and losing talent

The Way of the Web

And related to that was Neil Perkin, with a typically insightful post asking ‘Why big companies get rid of talented people?’ To quote: Despite talking a good game, many large organisations remain relatively poor at moving talent around the company. So companies take the easy option.

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Reputation Management with Dissatisfied Customers and Word of.

Techipedia: Tamar Weinberg

Here are three cases that were blown way out of proportion but could have been handled a lot better if the companies thought of the consequences before acting. There’s a bottom line: it’s a lot harder to sweep your mistakes under the rug, especially as a company in a world of conversing markets.

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How To Get More Share of Voice on Social Media

Hootsuite

Knowing what is happening in the market and how your company stacks up can help you stay ahead. Insights can help you gather mentions from a variety of platforms, including Twitter, Facebook, Instagram, YouTube, Tumblr, and more. Social share of voice doesn’t just track what people say about your business. Social budgeting.